21 Computer Systems jobs in Islamabad

Understand the technical demands of the business.

Hands-on working experience on various well-known network platforms

Proven experience with network capacity planning, security principles, and general network management best practices.

Proven experience in designing, implementing, managing, and supporting enterprise-level IP networks.

Proven track record of working on IP/MPLS networks.

Must be well-versed with different IP protocols like BGP, IS-IS, OSPF etc.

Should be familiar with IP/MPLS services like L2VPN, L3VPN etc.

Support the sales team by providing technical expertise, demonstrations, and solution presentations to potential customers.

Having knowledge/experience in network security would be an added advantage.

Good team player.

Good analytical and problem-solving skills.

Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.

Information Technology and Services - Islamabad, Pakistan

Experience: 1 Year Experience on LAN , WAN and WI-FI Infrastructure. Vmware and Server Installation and configuration. Data Backup & Restoration. Certification on CISCO & Vmware will be preferred.

Experience: 1 Year Experience on LAN , WAN and WI-FI Infrastructure. Vmware and Server Installation and configuration. Data Backup & Restoration. Certification on CISCO & Vmware will be preferred.

Information Technology and Services - Rawalpindi, Pakistan

Overview

We are seeking a skilled and organized System Administrator to support and manage key customer support systems, including Salesforce Service Cloud, VoIP, CCM, WFM, and IVR platforms. This role serves as the primary point of contact for internal and external teams—including Salesforce, IT, and administration—ensuring that all system-related requests, issues, and enhancements are handled effectively and efficiently. The ideal candidate will work closely with cross-functional teams to support system operations and improve support workflows.

• Serve as the central point of contact for Salesforce, IT, VoIP, CCM, WFM, and system-related issues across internal teams and external partners. Service the support needs of internal customers regarding these systems
• Manage and triage Salesforce Service Cloud requests and configurations for Customer Support teams
• Oversee the maintenance and troubleshooting of VoIP, CCM, WFM, and IVR systems, ensuring minimal downtime and optimal performance. This role will also be involved in integrating Agentic AI tools with each of these systems
• Work cross-functionally with Customer Support, IT, Product, and internal Salesforce teams to coordinate and implement solutions
• Analyze system workflows and identify opportunities for optimization and automation
• Maintain detailed documentation of system configurations, processes, known issues, and resolutions
• Handle user management, permission sets, and routine Salesforce admin tasks
• Provide insights and reports on system usage, issue trends, and request statuses

• Bachelor’s degree in Information Systems, Business, or a related field
• Salesforce Administrator Certification (active)
• Minimum of 1 year of experience as a Salesforce Administrator or as a Business Analyst
• Hands-on experience with VoIP and IVR systems in a support or admin capacity
• Strong problem-solving skills and the ability to translate business needs into technical solutions
• Excellent interpersonal and communication skills to work with technical and non-technical teams
• Experience supporting customer service or technical support environments
• Basic understanding of data integrations, API functionality and AI tools
• Experience coordinating cross-functional system-related projects

• Medical Insurance
• Permanent Employment Status
• Provident Fund
• Internal Job Opportunities
• Annual Leaves
• Leaves Encashment
• Referral Bonus
• Company Pick & Drop

• Entry level

• Full-time

• Information Technology

• Telecommunications

We Are Hiring

NETWORK SECURITY ENGINEER

NOVA is a leading ISP and ICT company delivering innovative solutions and services to corporate and residential clients in Pakistan.

We are hiring Network Security Engineers who can detect, defend, and defeat cyber threats.
At NOVA, you’ll work with advanced security tools, protect high-profile networks, and contribute to innovative ICT solutions for corporate & residential clients.

Why Join NOVA?
Work on challenging real-world security threats
Collaborate with expert NOC & development teams
Competitive benefits & growth opportunitie

Responsibilities:
• Monitor, detect, and respond to DDoS, brute force, malware, and other attacks
• Harden internal systems and infrastructure against threats
• Manage firewall policies (Fortinet, MikroTik) and IPS/IDS systems
• Conduct periodic vulnerability assessments and penetration testing
• Advise on securing customer and internal data across services
• Work closely with the NOC and development team on incident response

Requirements:
• Experience with SIEM tools, packet analysis, and firewall rule tuning
• Deep understanding of network security and Linux server hardening
• Relevant certifications preferred (CEH, CompTIA Security+, etc.)

Positions: 2
Experience: 2+ years in a cybersecurity or SOC role

Job Overview:

• Hired engineers will undergo extensive, all-round training for initial 4 weeks and thereafter they will be placed in Technical Assistance Center (TAC).
• They will handle technical queries of customers telephonically relating to Nayatel's FTTH services in TAC.
• All manpower requirements in departments like Transmission, IP-Core, Systems, NGN, Access, Electrical and Video Headend are covered by transferring engineers from TAC on merit.
• Responsible for timely and efficient telephonic support to customers regarding NTL services.
• Responsible for providing first call resolution after conducting detailed trouble shooting on customer complaint.
• Performing in depth analysis where customer is facing repeated issue and then taking appropriate steps for issue resolution.
• Responsible to inform or escalate the issue to concern department in case of any outage/issue related to network.
• Interdepartmental coordination/escalation where dependency of customer’s complaint is on another department.

Requirements:

• Minimum BS/BE (Electrical/Electronics/Telecom/Mechatronics/Computer Engineering/Computer Science) from PEC-recognized university with good academics.
• Fresh graduates are encouraged to apply

Why Nayatel?

We provide:

• Challenging environment
• No non-sense culture
• Open doors
• Respect, dignity, and protection
• Training, mentoring, and coaching in soft and hard skills to transform you as a future leader
• Representation in external forums (University lecturers, advisory boards, etc.)
• Excellent rewards for out of the box thinker, doers, and implementers
• Equal opportunity, merit, and no Safarish culture

Hiring Procedure:

1. CV shortlisting
2. Initial interview
3. IQ/Personality Assessment Tests
4. Final interview
5. Medical Screening
6. Joining