38 Cloud Specialist jobs in Pakistan
Microsoft Cloud Specialist
Posted 5 days ago
Job Viewed
Job Description
We are looking for a Microsoft expert with the following certifications/experience:
Azure
Dynamics CRM
Sharepoint
Office 365
The candidate will be required to:
Work with the team to implement CRM solutions.
Customize the system to meet the needs of the company.
Analyze the current system and integrate it into the CRM system architecture.
Assist with the deployment and maintenance activities.
The candidate will be required to have prior working proficiency in Microsoft Azure, Sharepoint and Office365.
The candidate will also required to:
Be independently motivated, a team player and be able to communicate skillfully with team members.
Have an initiative to find solutions and improve.
Microsoft Cloud Specialist
Posted 6 days ago
Job Viewed
Job Description
Azure Dynamics CRM Sharepoint Office 365
The candidate will be required to:
Work with the team to implement CRM solutions. Customize the system to meet the needs of the company. Analyze the current system and integrate it into the CRM system architecture. Assist with the deployment and maintenance activities.
Job Specification
The candidate will be required to have prior working proficiency in Microsoft Azure, Sharepoint and Office365.
The candidate will also required to: Be independently motivated, a team player and be able to communicate skillfully with team members. Have an initiative to find solutions and improve.
#J-18808-Ljbffr
Cloud Computing Engineer
Posted 13 days ago
Job Viewed
Job Description
Bestow99 is a dynamic and forward-thinking company dedicated to empowering local talent through high-quality training programs while also offering professional services to both local and international companies. We are seeking a Cloud Computing Engineer with 2 years of experience in the E-Learning industry to join our remote team.
Responsibilities :
- Design, implement, and maintain cloud infrastructure to support E-Learning platforms.
- Collaborate with cross-functional teams to enhance application performance and scalability.
- Monitor and optimize system performance, security, and cost efficiency.
- Troubleshoot and resolve cloud-based issues efficiently.
- Stay updated with the latest trends in cloud computing and E-Learning technology.
- Experience with cloud architecture, deployment, and management.
- Knowledge of networking, security, and database management in cloud environments.
- Strong problem-solving skills and ability to work independently.
- Familiarity with DevOps practices and CI/CD pipelines. #J-18808-Ljbffr
Cloud Solutions Specialist
Posted 13 days ago
Job Viewed
Job Description
Join to apply for the Cloud Solutions Specialist role at Zones IT Solutions
Description
Company Overview:
When it comes to IT solution providers, there are many choices. But for providers with innovative and comprehensive end-to-end service offerings, there’s only one: Zones – First Choice for IT.TM
Zones is a global solution provider of end-to-end IT solutions with an unmatched supply chain. As a Minority Business Enterprise (MBE) with over 35 years in business, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and holding top certifications from Microsoft, Apple, Cisco, Lenovo, Adobe, and others, Zones excels in building digital infrastructures that transform business operations. Follow Zones, LLC on Twitter @Zones, and on LinkedIn and Facebook.
Position Overview
As a Microsoft Cloud Solutions Specialist at Zones, you will play a key role in developing and executing sales strategies within the Microsoft Qualified Lead Referral Program (MSQRP) to expand our OEM partnerships and increase sales.
Responsibilities
- Drive Microsoft-qualified referrals by identifying and contacting relevant customers.
- Schedule Microsoft Teams meetings with qualified leads to discuss their IT infrastructure needs.
- Recommend suitable Microsoft Licensing solutions to customers.
- Manage B2B client relationships to ensure successful solution implementation.
- Stay updated on the latest Microsoft products and services.
- Identify and resolve issues related to M365 Licensing.
- Support Account Managers with licensing discussions by providing in-depth Microsoft Licensing knowledge.
- Participate in customer licensing discussions via Teams meetings.
- Analyze customer licensing needs to identify gaps or optimization opportunities.
Qualifications
- Minimum 1 year of experience in technology sales or lead generation roles, with the ability to scope and price solutions independently.
- Bachelor's degree in a related field.
- Cloud certifications or knowledge of Microsoft programs are a plus.
- Familiarity with Microsoft software and licensing plans is advantageous.
- Strong learning ability, communication, and presentation skills.
- Analytical mindset with data-driven decision-making skills.
- Ability to collaborate effectively across organizational levels.
- Passion for industry trends and sales development.
Benefits
At Zones, we promote an inclusive workplace with a comprehensive benefits package, including health insurance, life insurance, pension schemes, EOBI, complimentary meals, and access to an in-house gym. We are committed to equal opportunity employment, fostering a diverse environment where everyone can thrive.
Job timings: 8:00PM – 5:00AM (PK time)
Additional Information- Employment Type: Full-time
- Job Function: Sales and Business Development
- Industries: IT Services, Software Development, Hardware Manufacturing
Cloud Solutions Specialist
Posted 16 days ago
Job Viewed
Job Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT. TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
As a Microsoft Cloud Solutions Specialist at Zones, you will play a pivotal role in identifying, developing, and executing sales on the Microsoft Qualified lead referral program (MSQRP) to increase the organization’s footprint with OEMs and maximize sales.
What you will do as a Cloud Solutions Specialist:
Employees employed in the role of Cloud Solutions Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Responsibilities:
- Drive Microsoft-qualified referrals by identifying and contacting relevant customers.
- Schedule Microsoft Teams meetings with qualified leads to discuss their IT infrastructure needs.
- Consult with customers to recommend the most suitable Microsoft Licensing solutions.
- Manage B2B client relationships to ensure successful solution implementation .
- Staying up to date on the latest Microsoft products and service knowledge.
- Identify and solve Issues related to M365 Licensing.
- Assist Account Managers in licensing discussions by providing in-depth knowledge of M365 products.
- Empower Account Managers to answer basic Microsoft Licensing questions through knowledge-sharing.
- Attend Microsoft Teams meetings set by Account Managers to support customer licensing discussions.
- Analyze customer licensing needs and identify potential gaps or optimization opportunities.
What will you bring to the team:
- A minimum of 1 year of experience in technology sales, or lead-generation-focused role with ability to scope and price solutions with minimal support.
- Bachelor's degree in a related field.
- Cloud Certification/Knowledge like Microsoft Programs would be a plus.
- Familiarity with Microsoft software and infrastructure licensing plans would be a plus.
- Exceptional learning skills, motivating individuals to reach their full potential.
- Excellent communication and presentation abilities, both written and verbal.
- Analytical and data-driven mindset for assessing program effectiveness and making data-backed improvements.
- Ability to work collaboratively and build relationships across all organizational levels.
- Passion for staying current on industry trends and best practices in developing Sales Team.
Zones offers a comprehensive Benefits package:
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Job timings: 8:00PM – 5:00AM (Pk time)
#J-18808-LjbffrOperations Specialist - Cloud
Posted 13 days ago
Job Viewed
Job Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT. TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Operations Specialist will be responsible for compilation and delivery of assigned operational tasks. Timeliness, accuracy, and completeness is key. This candidate needs to be able to communicate to multiple people internal and external to the organization. The Operations Specialist needs a keen eye for detail, a passion for process improvement and the ability to think critically in ambiguous situations.
What you’ll do as the Operations Specialist-Cloud:
Employees employed in the role of Operations Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Candidate must be proficient in Excel, PowerPoint, Word, and Outlook
- Dynamics 365 and ServiceNow experience are a plus
- Able to communicate professionally and clearly through all communication forums (Microsoft Teams, email, and phone)
- Manage escalations in a professional manner
- Maintain timely rigor for operational processes
- Ability to analyze data and provide solutions and/or feedback
- Ongoing maintenance of documented processes
- Implement, develop, and maintain operational processes to drive program success
- Weekly, monthly, Quarterly team performance reporting
What you will bring to the team:
EDUCATION/CERTIFICATION:
- Bachelor’s degree and business, IT – or related field
REQUIRED EXPERIENCE:
- Strong customer service skills
- Excellent organization skills and process expertise
- Ability to meet aggressive deadlines
- Adaptability to an ever-changing work landscape
- Analytical with excellent problem-solving skills
- The ability to work independently and in a team environment
- The ability to work effectively across functions, levels and disciplines
- Strong verbal and written communication skills
- An analytical mind and inclination for problem-solving
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Job timings: 8:00 PM to 5:00 AM (Pk time)
#J-18808-LjbffrOperations Specialist - Cloud
Posted 16 days ago
Job Viewed
Job Description
really only
one: Zones – First Choice for IT.
TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on
Twitter @Zones, and
LinkedIn and Facebook. Position Overview: The Operations Specialist will be responsible for compilation and delivery of assigned operational tasks. Timeliness, accuracy, and completeness
is
key. This candidate needs to be able to communicate
to
multiple people
internal
and external to the organization. The Operations Specialist needs a keen eye for detail, a passion for process improvement and the ability to think critically in ambiguous situations. What you’ll do as the
Operations Specialist-Cloud: Employees employed in the role of
Operations Specialist
shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations
may be made to enable individuals with disabilities to perform the essential functions. Candidate must be proficient in Excel, PowerPoint, Word, and Outlook Dynamics 365 and ServiceNow experience are a plus Able to communicate professionally and clearly through all communication forums (Microsoft Teams, email, and phone) Manage escalations in a professional manner Maintain timely rigor for operational processes Ability to analyze data and provide solutions and/or feedback Ongoing maintenance of documented processes Implement, develop, and maintain operational processes to drive program success Weekly, monthly, Quarterly team performance reporting What
you will
bring to the team: EDUCATION/CERTIFICATION: Bachelor’s degree and business, IT – or related field REQUIRED EXPERIENCE: Strong customer service skills Excellent organization skills and process expertise Ability to meet aggressive deadlines Adaptability to an ever-changing work landscape Analytical with excellent problem-solving skills The ability to work independently and in a team environment The ability to work effectively across functions, levels and disciplines Strong verbal and written
communication skills An analytical mind and inclination for
problem-solving Zones offers a comprehensive Benefits package At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees,
spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym. We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or
on the basis of
disability. Job timings: 8:00 PM to 5:00 AM (Pk time)
#J-18808-Ljbffr
Be The First To Know
About the latest Cloud specialist Jobs in Pakistan !
Operations Specialist - Cloud Billing
Posted today
Job Viewed
Job Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT. TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Operations Specialist - Cloud Billing will be responsible for working with our extended teams in Cloud Commerce and Zones Cloud platform teams in designing, implementing cloud and software billing operational processes to optimize efficiency with minimal manual intervention. This role will capture the required details for subscriptions and offers and align the required data points to define terms, Billing, Pricing, Subscription Periods, Notification Schedules, Recurring fees, etc. This candidate needs to be able to communicate to multiple people internal and external to the organization. The role needs a keen eye for detail, a passion for process improvement and the ability to think critically in ambiguous situations.
What you’ll do as the Operations Specialist – Cloud Billing :
Employees employed in the role of Operations Specialist – Cloud Billing shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Coordinate with key internal stakeholders within Zones regarding automated flow of subscriptions, orders, billing, and pricing
- Designing and implementing cloud and software billing processes to optimize efficiency and accuracy, facilitate automation of billing and customer self-service.
- Collaborating with cross-functional teams (PPM, CSD, and ZCP) to identify opportunities for automated flow process optimization and minimize manual uplift.
- Analyzing billing data and generating reports to support decision-making and forecasting.
- Ensuring compliance, identifying gaps and proactively executing plan of action.
- Coordinate with key external stakeholders from our manufacturer partners to ensure operational and technical readiness in the Zones Cloud platform
- Implement, develop, and maintain operational processes to drive program success
What you will bring to the team:
EDUCATION/CERTIFICATION:
- Bachelor’s degree and business, IT – or related field
REQUIRED EXPERIENCE:
- E- commerce experience (subscription order processing, SaaS application order processing)
- Experience with any of the following Subscription Sales and Management SaaS Platforms or Hosting applications, or with any of the Cloud Brokerage Sales, Provisioning, Management platforms is valued; AppDirect, PAX8, Tech-Data StreamOne, SoftwareOne PyraCloud, Ingram Micro Cloud Marketplace, iPortalis, ActivePlatform, Cloudmore, Nuvolex, Cloudfx, Aria Systems, Zuora Subscription Billing, Aspera Office 365 Cloud Subscription Management platform
- Finance, accounting, Dynamics AX and CRM are a plus
- Strong Communication skills
- Able to communicate professionally and clearly through all communication forums (i.e. Skype for business, email, and phone).
- Manage escalations in a professional manner
- Reporting
- Weekly, monthly and Ad-hoc reconciliation reporting
- Recurring task management
- Maintain timely rigor for operational processes
- Provide detailed and relevant feedback to leadership
- Ongoing maintenance of documented processes
Zones offers a comprehensive Benefits package
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Scheme, EOBI, complimentary meals, and access to an in-house gym.
We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.
Job t imings: 8PM – 5AM ( P K time)
Operations Specialist - Cloud Billing
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Operations Specialist - Cloud Billing role at Zones IT Solutions
1 day ago Be among the first 25 applicants
Join to apply for the Operations Specialist - Cloud Billing role at Zones IT Solutions
Description
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview
The Operations Specialist - Cloud Billing will be responsible for working with our extended teams in Cloud Commerce and Zones Cloud platform teams in designing, implementing cloud and software billing operational processes to optimize efficiency with minimal manual intervention. This role will capture the required details for subscriptions and offers and align the required data points to define terms, Billing, Pricing, Subscription Periods, Notification Schedules, Recurring fees, etc. This candidate needs to be able to communicate to multiple people internal and external to the organization. The role needs a keen eye for detail, a passion for process improvement and the ability to think critically in ambiguous situations.
What you’ll do as the Operations Specialist – Cloud Billing:
Employees employed in the role of Operations Specialist – Cloud Billing shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Coordinate with key internal stakeholders within Zones regarding automated flow of subscriptions, orders, billing, and pricing
- Designing and implementing cloud and software billing processes to optimize efficiency and accuracy, facilitate automation of billing and customer self-service.
- Collaborating with cross-functional teams (PPM, CSD, and ZCP) to identify opportunities for automated flow process optimization and minimize manual uplift.
- Analyzing billing data and generating reports to support decision-making and forecasting.
- Ensuring compliance, identifying gaps and proactively executing plan of action.
- Coordinate with key external stakeholders from our manufacturer partners to ensure operational and technical readiness in the Zones Cloud platform
- Implement, develop, and maintain operational processes to drive program success
Education/Certification
What you will bring to the team:
- Bachelor’s degree in business, IT – or related field
Required Experience
- E-commerce experience (subscription order processing, SaaS application order processing)
- Experience with Subscription Sales and Management SaaS Platforms or Cloud Brokerage platforms such as AppDirect, PAX8, Tech-Data StreamOne, SoftwareOne PyraCloud, Ingram Micro Cloud Marketplace, iPortalis, ActivePlatform, Cloudmore, Nuvolex, Cloudfx, Aria Systems, Zuora Subscription Billing, Aspera Office 365 Cloud Subscription Management platform
- Finance, accounting, Dynamics AX and CRM experience is a plus
- Strong Communication skills
- Able to communicate professionally via Skype, email, and phone
- Manage escalations professionally
- Reporting, weekly/monthly/ad-hoc reconciliation
- Recurring task management
- Maintain operational rigor
- Provide feedback to leadership
- Maintain documented processes
Zones offers a comprehensive Benefits package
We are committed to fostering an inclusive and diverse workplace. Benefits include life insurance, health coverage, voluntary pension scheme, EOBI, complimentary meals, and access to an in-house gym.
We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
Job timings: 8PM – 5AM (PK time)
Seniority level- Not Applicable
- Full-time
- Management and Manufacturing
- Computer Hardware Manufacturing, Software Development, IT Services and Consulting
Operations Specialist - Cloud Billing
Posted 1 day ago
Job Viewed
Job Description
Operations Specialist - Cloud Billing
role at
Zones IT Solutions 1 day ago Be among the first 25 applicants Join to apply for the
Operations Specialist - Cloud Billing
role at
Zones IT Solutions Description Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview The Operations Specialist - Cloud Billing will be responsible for working with our extended teams in Cloud Commerce and Zones Cloud platform teams in designing, implementing cloud and software billing operational processes to optimize efficiency with minimal manual intervention. This role will capture the required details for subscriptions and offers and align the required data points to define terms, Billing, Pricing, Subscription Periods, Notification Schedules, Recurring fees, etc. This candidate needs to be able to communicate to multiple people internal and external to the organization. The role needs a keen eye for detail, a passion for process improvement and the ability to think critically in ambiguous situations. What you’ll do as the Operations Specialist – Cloud Billing: Employees employed in the role of Operations Specialist – Cloud Billing shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Coordinate with key internal stakeholders within Zones regarding automated flow of subscriptions, orders, billing, and pricing Designing and implementing cloud and software billing processes to optimize efficiency and accuracy, facilitate automation of billing and customer self-service. Collaborating with cross-functional teams (PPM, CSD, and ZCP) to identify opportunities for automated flow process optimization and minimize manual uplift. Analyzing billing data and generating reports to support decision-making and forecasting. Ensuring compliance, identifying gaps and proactively executing plan of action. Coordinate with key external stakeholders from our manufacturer partners to ensure operational and technical readiness in the Zones Cloud platform Implement, develop, and maintain operational processes to drive program success Education/Certification What you will bring to the team: Bachelor’s degree in business, IT – or related field Required Experience E-commerce experience (subscription order processing, SaaS application order processing) Experience with Subscription Sales and Management SaaS Platforms or Cloud Brokerage platforms such as AppDirect, PAX8, Tech-Data StreamOne, SoftwareOne PyraCloud, Ingram Micro Cloud Marketplace, iPortalis, ActivePlatform, Cloudmore, Nuvolex, Cloudfx, Aria Systems, Zuora Subscription Billing, Aspera Office 365 Cloud Subscription Management platform Finance, accounting, Dynamics AX and CRM experience is a plus Strong Communication skills Able to communicate professionally via Skype, email, and phone Manage escalations professionally Reporting, weekly/monthly/ad-hoc reconciliation Recurring task management Maintain operational rigor Provide feedback to leadership Maintain documented processes Zones offers a comprehensive Benefits package We are committed to fostering an inclusive and diverse workplace. Benefits include life insurance, health coverage, voluntary pension scheme, EOBI, complimentary meals, and access to an in-house gym. We are an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Job timings: 8PM – 5AM (PK time) Seniority level
Not Applicable Employment type
Full-time Job function
Management and Manufacturing Industries
Computer Hardware Manufacturing, Software Development, IT Services and Consulting
#J-18808-Ljbffr