41 Cloud Platform jobs in Pakistan

Join to apply for the

Team Lead, Cloud Platform Support

role at

DigitalOcean . DigitalOcean is seeking a

Team Lead, Cloud Platform Support

to lead and manage a team of technical support engineers in a dynamic environment. The role involves overseeing shift operations, ensuring high-quality customer support, managing team performance, and collaborating with management to improve processes. Responsibilities include: Leading and managing support shifts, including onboarding and training new team members. Ensuring customer satisfaction and meeting KPIs such as CSAT and SLA adherence. Monitoring team performance, providing feedback, and conducting regular meetings. Handling complex technical issues and coordinating escalations. Collaborating with management to identify process improvements and automation opportunities. Qualifications: Bachelor’s degree in Engineering, Computer Science, MIS, or related field. Experience in technical support, preferably in cloud or hosting services, with managerial experience. Strong communication, troubleshooting, and leadership skills. Knowledge of Linux (Apache, Nginx, MySQL) and open-source applications is a plus. Flexible availability for a 24/7 support schedule. Why Join DigitalOcean? Work in a purpose-driven, innovative environment focused on simplifying cloud and AI. Opportunities for career growth and professional development. Comprehensive benefits and a commitment to diversity and inclusion. This position is onsite in Karachi, Pakistan.

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About Mobiz

Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve.

What Can You Expect?

Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. You will work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less.

Who Are We Looking For?

We are looking for an experienced Cloud Solutions Architect to design and implement robust, secure, and scalable cloud solutions on Microsoft Azure. This role will focus on architecting Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions for enterprise applications, migration projects, and digital transformation initiatives. The ideal candidate will bring deep technical expertise in Azure core services and architecture best practices.

Key Responsibilities:

• Design end-to-end Azure cloud architectures for infrastructure, applications, and data platforms.
• Lead Azure migration and modernization efforts for on-premises workloads.
• Develop architecture blueprints, documentation, and high-level designs for cloud environments.
• Collaborate with stakeholders to understand business needs and translate them into cloud solutions.
• Define and implement cloud governance, security, and compliance frameworks.
• Recommend cost-effective and high-performance Azure services for enterprise workloads.
• Provide technical leadership and support throughout the project lifecycle.
• Monitor advancements in Azure services and proactively suggest improvements.
• Guide IT teams on implementing Azure networking, virtual machines, storage, identity, and security.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in IT with:

i. Minimum of 5 years of solution architecture/design experience

ii. Minimum of 5 years of external client-facing advisory/consulting experience

iii. Minimum of 3 years of Azure cloud experience. AWS experience is highly desirable.
• Deep understanding of core Azure services including:
i. Azure Virtual Machines, VNets, Load Balancers, Azure Storage, Azure Firewall
ii. Azure App Services, Azure SQL, Azure Active Directory
iii. Azure Backup, Site Recovery, and Monitoring tools
• Experience with cloud migration projects, infrastructure planning, and enterprise cloud strategy.
• Proficiency in cloud security, identity, and access management principles.
• Strong communication and documentation skills.
• Microsoft Certified: Azure Solutions Architect Expert or equivalent certification.

Preferred Qualifications:

• Experience in hybrid cloud environments and integration with on-premises systems.
• Knowledge of automation tools like ARM templates, Bicep, or PowerShell.
• Familiarity with networking concepts (IPSec VPNs, ExpressRoute, DNS, NSGs).
• Background in industries such as finance, healthcare, or government is a plus.

What We Offer

• A team of bright, hard-working, and innovative people that will contribute to your growth.
• Competitive Salary and comprehensive benefits plan.
• A dynamic and collaborative work environment with opportunity to work with cutting-edge technology and innovative solutions.

Other
This is a full time office based job in Islamabad, Pakistan.

Closing

Mobiz embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. We are an equal opportunity employer.

We thank all applicants for their interest. We will contact you if you are selected to move forward in the recruiting process.

#J-18808-Ljbffr

About Mobiz

Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve.

What Can You Expect?

Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation.You will work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less.

Who Are We Looking For?

We are looking for an experienced Cloud Solutions Architect to design and implement robust, secure, and scalable cloud solutions on Microsoft Azure. This role will focus on architecting Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions for enterprise applications, migration projects, and digital transformation initiatives. The ideal candidate will bring deep technical expertise in Azure core services and architecture best practices.

Key Responsibilities:

• Design end-to-end Azure cloud architectures for infrastructure, applications, and data platforms.
• Lead Azure migration and modernization efforts for on-premises workloads.
• Develop architecture blueprints, documentation, and high-level designs for cloud environments.
• Collaborate with stakeholders to understand business needs and translate them into cloud solutions.
• Define and implement cloud governance, security, and compliance frameworks.
• Recommend cost-effective and high-performance Azure services for enterprise workloads.
• Provide technical leadership and support throughout the project lifecycle.
• Monitor advancements in Azure services and proactively suggest improvements.
• Guide IT teams on implementing Azure networking, virtual machines, storage, identity, and security.

Required Skills and Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in IT with:

i. Minimum of 5 years of solution architecture/design experience

ii. Minimum of 5 years of external client-facing advisory/consulting experience

iii. Minimum of 3 years of Azure cloud experience. AWS experience is highly desirable.
• Deep understanding of core Azure services including:
i. Azure Virtual Machines, VNets, Load Balancers, Azure Storage, Azure Firewall
ii. Azure App Services, Azure SQL, Azure Active Directory
iii. Azure Backup, Site Recovery, and Monitoring tools
• Experience with cloud migration projects, infrastructure planning, and enterprise cloud strategy.
• Proficiency in cloud security, identity, and access management principles.
• Strong communication and documentation skills.
• Microsoft Certified: Azure Solutions Architect Expert or equivalent certification.

Preferred Qualifications:

• Experience in hybrid cloud environments and integration with on-premises systems.
• Knowledge of automation tools like ARM templates, Bicep, or PowerShell.
• Familiarity with networking concepts (IPSec VPNs, ExpressRoute, DNS, NSGs).
• Background in industries such as finance, healthcare, or government is a plus.

What We Offer

• A team of bright, hard-working, and innovative people that will contribute to your growth.
• Competitive Salary and comprehensive benefits plan.
• A dynamic and collaborative work environment with opportunity to work with cutting-edge technology and innovative solutions.

Other
This is a full time office based job in Karachi, Pakistan.

Closing

Mobiz embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. We are an equal opportunity employer.

We thank all applicants for their interest. We will contact you if you are selected to move forward in the recruiting process.

#J-18808-Ljbffr

Join to apply for the Cloud Solutions Specialist role at Zones IT Solutions

Description

Company Overview:

When it comes to IT solution providers, there are many choices. But for providers with innovative and comprehensive end-to-end service offerings, there’s only one: Zones – First Choice for IT.TM

Zones is a global solution provider of end-to-end IT solutions with an unmatched supply chain. As a Minority Business Enterprise (MBE) with over 35 years in business, Zones specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and holding top certifications from Microsoft, Apple, Cisco, Lenovo, Adobe, and others, Zones excels in building digital infrastructures that transform business operations. Follow Zones, LLC on Twitter @Zones, and on LinkedIn and Facebook.

Position Overview

As a Microsoft Cloud Solutions Specialist at Zones, you will play a key role in developing and executing sales strategies within the Microsoft Qualified Lead Referral Program (MSQRP) to expand our OEM partnerships and increase sales.

Responsibilities

• Drive Microsoft-qualified referrals by identifying and contacting relevant customers.
• Schedule Microsoft Teams meetings with qualified leads to discuss their IT infrastructure needs.
• Recommend suitable Microsoft Licensing solutions to customers.
• Manage B2B client relationships to ensure successful solution implementation.
• Stay updated on the latest Microsoft products and services.
• Identify and resolve issues related to M365 Licensing.
• Support Account Managers with licensing discussions by providing in-depth Microsoft Licensing knowledge.
• Participate in customer licensing discussions via Teams meetings.
• Analyze customer licensing needs to identify gaps or optimization opportunities.

Qualifications

• Minimum 1 year of experience in technology sales or lead generation roles, with the ability to scope and price solutions independently.
• Bachelor's degree in a related field.
• Cloud certifications or knowledge of Microsoft programs are a plus.
• Familiarity with Microsoft software and licensing plans is advantageous.
• Strong learning ability, communication, and presentation skills.
• Analytical mindset with data-driven decision-making skills.
• Ability to collaborate effectively across organizational levels.
• Passion for industry trends and sales development.

Benefits

At Zones, we promote an inclusive workplace with a comprehensive benefits package, including health insurance, life insurance, pension schemes, EOBI, complimentary meals, and access to an in-house gym. We are committed to equal opportunity employment, fostering a diverse environment where everyone can thrive.

Job timings: 8:00PM – 5:00AM (PK time)

Additional Information

• Employment Type: Full-time
• Job Function: Sales and Business Development
• Industries: IT Services, Software Development, Hardware Manufacturing

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Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT. TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

As a Microsoft Cloud Solutions Specialist at Zones, you will play a pivotal role in identifying, developing, and executing sales on the Microsoft Qualified lead referral program (MSQRP) to increase the organization’s footprint with OEMs and maximize sales.

What you will do as a Cloud Solutions Specialist:

Employees employed in the role of Cloud Solutions Specialist shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities:

• Drive Microsoft-qualified referrals by identifying and contacting relevant customers.
• Schedule Microsoft Teams meetings with qualified leads to discuss their IT infrastructure needs.
• Consult with customers to recommend the most suitable Microsoft Licensing solutions.
• Manage B2B client relationships to ensure successful solution implementation .
• Staying up to date on the latest Microsoft products and service knowledge.
• Identify and solve Issues related to M365 Licensing.
• Assist Account Managers in licensing discussions by providing in-depth knowledge of M365 products.
• Empower Account Managers to answer basic Microsoft Licensing questions through knowledge-sharing.
• Attend Microsoft Teams meetings set by Account Managers to support customer licensing discussions.
• Analyze customer licensing needs and identify potential gaps or optimization opportunities.

What will you bring to the team:

• A minimum of 1 year of experience in technology sales, or lead-generation-focused role with ability to scope and price solutions with minimal support.
• Bachelor's degree in a related field.
• Cloud Certification/Knowledge like Microsoft Programs would be a plus.
• Familiarity with Microsoft software and infrastructure licensing plans would be a plus.
• Exceptional learning skills, motivating individuals to reach their full potential.
• Excellent communication and presentation abilities, both written and verbal.
• Analytical and data-driven mindset for assessing program effectiveness and making data-backed improvements.
• Ability to work collaboratively and build relationships across all organizational levels.
• Passion for staying current on industry trends and best practices in developing Sales Team.

Zones offers a comprehensive Benefits package:
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.

Job timings: 8:00PM – 5:00AM (Pk time)

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About Mobiz Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve. What Can You Expect? Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation. You will work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less. Who Are We Looking For? We are looking for an experienced Cloud Solutions Architect to design and implement robust, secure, and scalable cloud solutions on Microsoft Azure. This role will focus on architecting Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions for enterprise applications, migration projects, and digital transformation initiatives. The ideal candidate will bring deep technical expertise in Azure core services and architecture best practices. Key Responsibilities: •

Design end-to-end Azure cloud architectures for infrastructure, applications, and data platforms. •

Lead Azure migration and modernization efforts for on-premises workloads. •

Develop architecture blueprints, documentation, and high-level designs for cloud environments. •

Collaborate with stakeholders to understand business needs and translate them into cloud solutions. •

Define and implement cloud governance, security, and compliance frameworks. •

Recommend cost-effective and high-performance Azure services for enterprise workloads. •

Provide technical leadership and support throughout the project lifecycle. •

Monitor advancements in Azure services and proactively suggest improvements. •

Guide IT teams on implementing Azure networking, virtual machines, storage, identity, and security. Required Skills and Qualifications: •

Bachelor’s degree in Computer Science, Engineering, or a related field. •

7+ years of experience in IT with: i. Minimum of 5 years of solution architecture/design experience ii. Minimum of 5 years of external client-facing advisory/consulting experience iii. Minimum of 3 years of Azure cloud experience. AWS experience is highly desirable. •

Deep understanding of core Azure services including: i.

Azure Virtual Machines, VNets, Load Balancers, Azure Storage, Azure Firewall ii.

Azure App Services, Azure SQL, Azure Active Directory iii.

Azure Backup, Site Recovery, and Monitoring tools •

Experience with cloud migration projects, infrastructure planning, and enterprise cloud strategy. •

Proficiency in cloud security, identity, and access management principles. •

Strong communication and documentation skills. •

Microsoft Certified: Azure Solutions Architect Expert or equivalent certification. Preferred Qualifications: •

Experience in hybrid cloud environments and integration with on-premises systems. •

Knowledge of automation tools like ARM templates, Bicep, or PowerShell. •

Familiarity with networking concepts (IPSec VPNs, ExpressRoute, DNS, NSGs). •

Background in industries such as finance, healthcare, or government is a plus.

What We Offer A team of bright, hard-working, and innovative people that will contribute to your growth. Competitive Salary and comprehensive benefits plan. A dynamic and collaborative work environment with opportunity to work with cutting-edge technology and innovative solutions. Other This is a full time office based job in Islamabad, Pakistan. Closing Mobiz embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. We are an equal opportunity employer. We thank all applicants for their interest. We will contact you if you are selected to move forward in the recruiting process.

#J-18808-Ljbffr

About Mobiz Mobiz is an information technology firm, and we do three things exceptionally well: cloud and network automation, digital transformation, and data protection. Double-digit growth year-over-year has driven us to grow our team and ensure we stay ahead of the curve. What Can You Expect? Every day at Mobiz we work with a deep sense of purpose. We continuously innovate. Our mission is to empower our clients to do more through transformation.You will work in a collaborative environment alongside highly talented people that improve client operations and exceed expectations. We strive to simplify technology challenges, and no less. Who Are We Looking For? We are looking for an experienced Cloud Solutions Architect to design and implement robust, secure, and scalable cloud solutions on Microsoft Azure. This role will focus on architecting Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) solutions for enterprise applications, migration projects, and digital transformation initiatives. The ideal candidate will bring deep technical expertise in Azure core services and architecture best practices. Key Responsibilities: •

Design end-to-end Azure cloud architectures for infrastructure, applications, and data platforms. •

Lead Azure migration and modernization efforts for on-premises workloads. •

Develop architecture blueprints, documentation, and high-level designs for cloud environments. •

Collaborate with stakeholders to understand business needs and translate them into cloud solutions. •

Define and implement cloud governance, security, and compliance frameworks. •

Recommend cost-effective and high-performance Azure services for enterprise workloads. •

Provide technical leadership and support throughout the project lifecycle. •

Monitor advancements in Azure services and proactively suggest improvements. •

Guide IT teams on implementing Azure networking, virtual machines, storage, identity, and security. Required Skills and Qualifications: •

Bachelor’s degree in Computer Science, Engineering, or a related field. •

7+ years of experience in IT with: i. Minimum of 5 years of solution architecture/design experience ii. Minimum of 5 years of external client-facing advisory/consulting experience iii. Minimum of 3 years of Azure cloud experience. AWS experience is highly desirable. •

Deep understanding of core Azure services including: i.

Azure Virtual Machines, VNets, Load Balancers, Azure Storage, Azure Firewall ii.

Azure App Services, Azure SQL, Azure Active Directory iii.

Azure Backup, Site Recovery, and Monitoring tools •

Experience with cloud migration projects, infrastructure planning, and enterprise cloud strategy. •

Proficiency in cloud security, identity, and access management principles. •

Strong communication and documentation skills. •

Microsoft Certified: Azure Solutions Architect Expert or equivalent certification. Preferred Qualifications: •

Experience in hybrid cloud environments and integration with on-premises systems. •

Knowledge of automation tools like ARM templates, Bicep, or PowerShell. •

Familiarity with networking concepts (IPSec VPNs, ExpressRoute, DNS, NSGs). •

Background in industries such as finance, healthcare, or government is a plus.

What We Offer A team of bright, hard-working, and innovative people that will contribute to your growth. Competitive Salary and comprehensive benefits plan. A dynamic and collaborative work environment with opportunity to work with cutting-edge technology and innovative solutions. Other This is a full time office based job in Karachi, Pakistan. Closing Mobiz embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. We are an equal opportunity employer. We thank all applicants for their interest. We will contact you if you are selected to move forward in the recruiting process.

#J-18808-Ljbffr

Gelato has created the world’s largest global network for on-demand production of custom products – from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions.

At Gelato, we don’t own production facilities – we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It’s smarter, faster, and greener.

With GelatoConnect, our SaaS platform, we’re driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we’re reshaping the print industry to be more efficient, sustainable, and profitable.

Platform

Gelato is an AI-first , cloud-native platform transforming local, on-demand production and delivery — with zero physical assets. We power:

• Global production orchestration : connecting e-commerce customers to 130+ partners across 32 countries. From AI-guided plate design to smart routing and logistics, we deliver to over 5billion people in under 72 hours—faster, greener, smarter.
  
  
• GelatoConnect : our AI-driven print production OS that helps producers master digital printing — from inventory to shipping — by automating every step: procurement, prepress, printing, packaging, and dispatch. It’s machine-agnostic, real-time, and built for uptime, precision, and profitability.
  
  

AI at the Core

We are not just early adopters of AI — we’re AI-native builders . Across engineering, product, and operations, we embrace AI to accelerate innovation:

• AI-first development using LLMs for code generation, testing, documentation, and design exploration.
  
  
• Autonomous AI agents driving platform resilience, observability, cost control, and internal workflow automation.
  
  
• AI-native product features built into GelatoConnect and the core platform — improving routing, personalization, and production optimization.
  
  
• A culture of continuous experimentation with RAG, agent orchestration, prompt engineering, and model fine-tuning.
  
  

Responsibilities

• Ensure 24/7 platform operations, including on-call support and incident response.
  
  
• Build and evolve AI agents that automate scaling, recovery, and diagnostics through control-plane patterns and event-driven logic.
  
  
• Manage multi-cloud infrastructure , including serverless, through declarative, automated workflows.
  
  
• Collaborate with the Delivery Platform team to improve DevEx with intelligent internal tooling.
  
  
• Drive reliability, observability, and cost-efficiency across Gelato’s global infrastructure.
  
  
• Enable engineers with self-service, secure, and scalable delivery pipelines .
  
  

Qualifications

• Deep understanding of Linux fundamentals (processes, I/O, filesystems, networking, memory management, system internals).
  
  
• Deep experience with AWS (primary) and GCP (bonus), including cost optimizations, EKS, networking, S3, VPC peering, IAM, and related services.
  
  
• Strong understanding of Kubernetes internals , including networking, security, and cluster operations.
  
  
• Hands-on experience with GitOps workflows (e.g. ArgoCD) and Infrastructure as Code using Terraform.
  
  
• Proficient in Python, Go , or other languages — with a willingness to learn Go if not already familiar.
  
  
• Comfortable using AI development tools like Cursor, Claude, and coding with LLMs.
  
  

Experience with or strong interest in building AI agents and RAG workflows , with a commitment to learn if needed.

What it’s like to work at Gelato

We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application.

At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth.

Lastly, we ask that you please upload your CV inEnglish , regardless of which country you are applying from.

#J-18808-Ljbffr

Gelato has created the world’s largest global network for on-demand production of custom products – from t-shirts and mugs to books and wall art. We empower a new generation of ecommerce entrepreneurs to share their creativity worldwide while embracing local, sustainable production. By producing locally and perfectly matching supply with demand, we eliminate waste and reduce carbon emissions. At Gelato, we don’t own production facilities – we build the software that connects them. With over 140 production partners in 32 countries, our network can deliver custom products to five billion people in just 72 hours. It’s smarter, faster, and greener. With GelatoConnect, our SaaS platform, we’re driving innovation in print production. GelatoConnect simplifies operations for print producers by automating procurement, workflows, and logistics into one seamless system. By boosting efficiency and cutting costs, it helps businesses scale to meet market demands. With GelatoConnect, we’re reshaping the print industry to be more efficient, sustainable, and profitable. Platform

Gelato is an

AI-first , cloud-native platform transforming local, on-demand production and delivery — with zero physical assets. We power: Global production orchestration : connecting e-commerce customers to 130+ partners across 32 countries. From AI-guided plate design to smart routing and logistics, we deliver to over 5billion people in under 72 hours—faster, greener, smarter.

GelatoConnect : our AI-driven print production OS that helps producers master digital printing — from inventory to shipping — by automating every step: procurement, prepress, printing, packaging, and dispatch. It’s machine-agnostic, real-time, and built for uptime, precision, and profitability.

AI at the Core

We are not just early adopters of AI — we’re

AI-native builders . Across engineering, product, and operations, we embrace AI to accelerate innovation: AI-first development

using LLMs for code generation, testing, documentation, and design exploration.

Autonomous AI agents

driving platform resilience, observability, cost control, and internal workflow automation.

AI-native product features

built into GelatoConnect and the core platform — improving routing, personalization, and production optimization.

A culture of

continuous experimentation

with RAG, agent orchestration, prompt engineering, and model fine-tuning.

Responsibilities

Ensure 24/7 platform operations, including on-call support and incident response.

Build and evolve

AI agents

that automate scaling, recovery, and diagnostics through control-plane patterns and event-driven logic.

Manage

multi-cloud infrastructure , including serverless, through declarative, automated workflows.

Collaborate with the

Delivery Platform

team to improve DevEx with intelligent internal tooling.

Drive

reliability, observability, and cost-efficiency

across Gelato’s global infrastructure.

Enable engineers with

self-service, secure, and scalable delivery pipelines .

Qualifications

Deep understanding of

Linux fundamentals

(processes, I/O, filesystems, networking, memory management, system internals).

Deep experience with

AWS

(primary)

and GCP

(bonus), including cost optimizations, EKS, networking, S3, VPC peering, IAM, and related services.

Strong understanding of

Kubernetes internals , including networking, security, and cluster operations.

Hands-on experience with

GitOps workflows

(e.g. ArgoCD) and

Infrastructure as Code

using Terraform.

Proficient in

Python, Go , or other languages — with a willingness to learn Go if not already familiar.

Comfortable using

AI development tools

like Cursor, Claude, and coding with LLMs.

Experience with or strong interest in building

AI agents and RAG workflows , with a commitment to learn if needed.

What it’s like to work at Gelato We are a customer-obsessed team with the ambition to change the world by connecting technology to the printing industry and making it much more sustainable. Everyone who joins our team must feel genuinely intrigued and motivated by our mission. We expect a lot. We are a driven team with big goals, so we seek individuals who are genuinely passionate about their work and possess an entrepreneurial spirit. Our culture is unique and we live by our values, so it's worth learning more about our culture and how we work before presenting your application. At Gelato, we pride ourselves on our global presence with 14 offices worldwide, fostering a dynamic and diverse work environment. Rooted in a culture that values collaboration, creativity, and camaraderie, we actively cultivate a company culture that thrives on shared experiences. We encourage team members to embrace this culture by working from our inspiring office spaces at least three days a week, allowing for meaningful connections and collective growth. Lastly, we ask that you please upload your CV in English , regardless of which country you are applying from.

#J-18808-Ljbffr