10 Clinical Operations jobs in Pakistan

Job Description : We are seeking an experienced and results-driven Manager of Operations to oversee and manage our Collections Operations department, which focuses on negotiating and settling medical bills with US-based insurance companies. As the Manager, you will be responsible for leading a team, ensuring smooth and efficient operations, and driving performance to meet client expectations. Your role will be key in developing and implementing strategies to optimize processes, improve efficiency, and maintain a high level of CLIENTS satisfaction. Key Responsibilities: Lead, manage, and mentor a team of professionals within the Collections Operations department. Oversee the daily operations of negotiating and settling medical bills from US insurance companies. Develop and implement strategic initiatives to improve operational efficiency, team performance, and client satisfaction. Ensure compliance with industry regulations, client requirements, and organizational policies. Monitor and evaluate team performance, providing regular feedback and support for ongoing development. Identify process gaps and implement improvements to enhance the quality and efficiency of collections. Prepare and deliver regular reports on operational performance, including KPIs, team performance, and financial metrics. Drive the continuous training and development of staff to ensure they are equipped with the skills and knowledge to perform at a high level. Stay informed on changes in the healthcare insurance landscape, particularly regarding medical billing and collections. Job Specification :

Qualifications & Skills: Bachelor’s degree in Business Administration, Management, or a related field (Master's degree preferred). Minimum of 5+ years of experience in a managerial or leadership role within a BPO environment, ideally in healthcare collections or a similar field. Strong understanding of medical billing and collections processes, especially in the context of US insurance companies. Proven ability to manage and lead teams, ensuring high performance and productivity. Excellent problem-solving skills, with the ability to resolve complex issues and drive positive outcomes. Strong communication and interpersonal skills, with the ability to interact with clients and internal teams effectively. Ability to work in a fast-paced environment and manage multiple tasks and projects simultaneously. Job Rewards and Benefits : Communication,Health Insurance,Incentive Bonus,Leaves,Provident Fund,Sports and Entertainment,Transport #J-18808-Ljbffr

Job Description: Deline Media is a leading BPO provider in Lahore with our off-shore office based in New York, USA. We provide Customer Service & Operational Support to clients in the US working in various domains. We are looking for dynamic individuals to join our Medical Billing Team. Below are the details.Duties and Responsibilities:

• Collect on delinquent accounts and aggressively work the aging receivables for both patient and insurance balances
• Resubmit charges for reprocessing, i.e., provide supporting documentation for medical necessity and/or take corrective action for resubmission
• Appeal outstanding denials issued by the insurance carrier
• Retrieve explanation of benefits from payer portals to reconcile deposits and post both payer and patient payments expeditiously
• Proactively communicate identified denial trends
• Responsible for charge and payment entry within Electronic Health Records.
• Coordinates and clarifies with providers, when necessary, on information that seems incomplete or is lacking for proper account/ claim adjudication
• Responsible for correcting, completing, and processing claims.
• Perform follow-up with insurance companies on unpaid insurance accounts identified through aging reports
• Managing communication and coordination with internal departments.
• Handling all channels efficiently (Calls, Emails, Chats & Faxes).
• Maintain the protocols and documentation of each performed task.
• Performs miscellaneous job-related duties as assigned.

Requirements:

• Strong communication skills, writing skills along with active listening.
• Familiarity with EMR/EHR systems and practice.
• Ability to multi-task, set priorities and manage time effectively.
• Computer literacy.
• Previous experience in a customer support role or documentation specialist (Minimum 1 year).
• University/college degree or equivalent diploma.
• Adaptability and flexibility.
• Attention to detail & Pressure handling.
• Age requirement 20-35 Years

Why Join Us?

• Get a chance to contribute and get recognition from Day 1.
• Work 5 days a week (Enjoy work-life balance).
• A fun-loving yet professional atmosphere that prioritizes employee well-being.
• Enjoy our cafeteria and a cutting-edge gaming zone.
• A friendly, Supportive, Professional and achievement-oriented management team.
• Company-sponsored training, workshops, educational opportunities, development and career growth opportunities.

Perks & Benefits:

• Market Competitive Salary.
• Inclusive health insurance plans for entire families, covering outpatient, inpatient, and maternity care.
• Provident Fund.
• Paid leaves: 30 paid leaves in a year.
• Fuel Allowance.
• Provident Fund.
• EOBI.
• Public Holiday Allowance.
• Employee Referral Bonus.
• Annual Salary Reviews.

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Job Description: Deline Media is a leading BPO provider in Lahore with our off-shore office based in New York, USA. We provide Customer Service & Operational Support to clients in the US working in various domains. We are looking for dynamic individuals to join our Medical Billing Team. Below are the details. Duties and Responsibilities:

Collect on delinquent accounts and aggressively work the aging receivables for both patient and insurance balances Resubmit charges for reprocessing, i.e., provide supporting documentation for medical necessity and/or take corrective action for resubmission Appeal outstanding denials issued by the insurance carrier Retrieve explanation of benefits from payer portals to reconcile deposits and post both payer and patient payments expeditiously Proactively communicate identified denial trends Responsible for charge and payment entry within Electronic Health Records. Coordinates and clarifies with providers, when necessary, on information that seems incomplete or is lacking for proper account/ claim adjudication Responsible for correcting, completing, and processing claims. Perform follow-up with insurance companies on unpaid insurance accounts identified through aging reports Managing communication and coordination with internal departments. Handling all channels efficiently (Calls, Emails, Chats & Faxes). Maintain the protocols and documentation of each performed task. Performs miscellaneous job-related duties as assigned. Requirements:

Strong communication skills, writing skills along with active listening. Familiarity with EMR/EHR systems and practice. Ability to multi-task, set priorities and manage time effectively. Computer literacy. Previous experience in a customer support role or documentation specialist (Minimum 1 year). University/college degree or equivalent diploma. Adaptability and flexibility. Attention to detail & Pressure handling. Age requirement 20-35 Years Why Join Us?

Get a chance to contribute and get recognition from Day 1. Work 5 days a week (Enjoy work-life balance). A fun-loving yet professional atmosphere that prioritizes employee well-being. Enjoy our cafeteria and a cutting-edge gaming zone. A friendly, Supportive, Professional and achievement-oriented management team. Company-sponsored training, workshops, educational opportunities, development and career growth opportunities. Perks & Benefits:

Market Competitive Salary. Inclusive health insurance plans for entire families, covering outpatient, inpatient, and maternity care. Provident Fund. Paid leaves: 30 paid leaves in a year. Fuel Allowance. Provident Fund. EOBI. Public Holiday Allowance. Employee Referral Bonus. Annual Salary Reviews.

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Clinical Research Manager
BioVance Research International, Pakistan

BioVance Research International is seeking Clinical Research Monitors.

The designee will be responsible for managing the clinical monitoring process and the administration of clinical trials. Supervises CRAs in in-house and on-site monitoring, filing, and clinical trial administration. Plans, oversees, and executes bioequivalence studies and PK studies. Oversees adherence to SOPs, Good Clinical Practice, and FDA/MHRA/EMA regulations.

The position reports directly to top management.

Package

Attractive gross salary offered.
Plus company medical scheme for self and family, company maintained car, and mobile SIM with monthly limit (all benefits after confirmation).
Probationary period: 3 months.

Job Specification

Requires a master's degree or PhD and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Will need to rely on extensive experience and judgment to plan and accomplish goals. A degree of creativity and latitude is required and expected. Will perform a variety of tasks and lead and direct the work of others.

Information Technology and Services - Karachi, Pakistan

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Clinical Research Manager BioVance Research International, Pakistan

BioVance Research International is seeking Clinical Research Monitors.

The designee will be responsible for managing the clinical monitoring process and the administration of clinical trials. Supervises CRAs in in-house and on-site monitoring, filing, and clinical trial administration. Plans, oversees, and executes bioequivalence studies and PK studies. Oversees adherence to SOPs, Good Clinical Practice, and FDA/MHRA/EMA regulations.

The position reports directly to top management. Package

Attractive gross salary offered. Plus company medical scheme for self and family, company maintained car, and mobile SIM with monthly limit (all benefits after confirmation). Probationary period: 3 months. Job Specification

Requires a master's degree or PhD and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field's concepts, practices, and procedures. Will need to rely on extensive experience and judgment to plan and accomplish goals. A degree of creativity and latitude is required and expected. Will perform a variety of tasks and lead and direct the work of others. Information Technology and Services - Karachi, Pakistan

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Research Associate, Clinical Trials Unit Entity

Medical College

Location Introduction

Aga Khan University was established in 1983 as an international university with an objective to promote human welfare in general, and the welfare of the people in the countries in which it operates, by disseminating knowledge and providing instruction, training, research and service in the health sciences, education and such other branches of learning as the University may determine.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Clinical Trials Unit (CTU) is a Department dedicated to develop a center of excellence for high quality and high impact clinical trials both nationally & internationally. The Department promotes AKU’s vision by providing leadership, consultation and facilitation in different phases of clinical trials in compliance with the International Standards and Good Clinical Practice (GCP) guidelines.

This is a grant-funded contractual position.

Responsibilities

You will be responsible to:

• liaise and coordinate study requirements with relevant units and departments of the institution, in line with AKU institutional policies
• organize and/or administer the informed consent process in conjunction with the Principal Investigator
• coordinate and provide patient care in compliance with protocol requirements specific to patients screening, recruitment, scheduling, and study visit procedures
• disburse investigational product upon written authorization from the PI and provide relevant teaching with respect to its administration
• maintain study documentation as per protocol and GCP requirements (screening, subject recruitment, investigational drug accountability, enrolment, monitoring and study visit, adverse/serious adverse events etc.)
• review/monitor patients for changes such as in health status, response to investigational product, adverse events, compliance in use of investigational product, concomitant medication use, protocol compliance
• provide laboratory support services including phlebotomy and collection/handling of required specimens (e.g. stool, urine, nasal swabs) using standard techniques
• review clinical trials protocols and shared feedback with supervisors for approval
• facilitate internal and external audits of the unit
• draft and report SAE, annual/periodic reports to regulatory bodies and sponsor

Requirements

You should have:

• a degree in Medicine, or Masters/Bachelors level in Nursing or in any relevant Health Field
• must have a current registration & be in good standing with their professional association
• at least one-year research experience with MBBS or 3 years clinical work experience in nursing or other
• possess excellent clinical skills
• ability to work in independently and versatility to work in a variety of roles
• excellent written and verbal communication skills in English
• integrity and strong research ethics
• efficiency in MS office tools (Microsoft Word, Microsoft PowerPoint and Microsoft Excel).

• a degree in Medicine, or Masters/Bachelors level in Nursing or in any relevant Health Field
• must have a current registration & be in good standing with their professional association
• at least one-year research experience with MBBS or 3 years clinical work experience in nursing or other
• possess excellent clinical skills
• ability to work in independently and versatility to work in a variety of roles
• excellent written and verbal communication skills in English
• integrity and strong research ethics
• efficiency in MS office tools (Microsoft Word, Microsoft PowerPoint and Microsoft Excel).

Comprehensive employment reference checks will be conducted.To Apply

Interested candidates should send their detailed CVs to and mark the subject line with position number "10011569".

Only shortlisted candidates will be contacted.

Applications should be submitted latest by September 16, 2024

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Research Associate, Clinical Trials Unit

Entity

Medical College Location

Introduction

Aga Khan University was established in 1983 as an international university with an objective to promote human welfare in general, and the welfare of the people in the countries in which it operates, by disseminating knowledge and providing instruction, training, research and service in the health sciences, education and such other branches of learning as the University may determine. As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment. Clinical Trials Unit (CTU) is a Department dedicated to develop a center of excellence for high quality and high impact clinical trials both nationally & internationally. The Department promotes AKU’s vision by providing leadership, consultation and facilitation in different phases of clinical trials in compliance with the International Standards and Good Clinical Practice (GCP) guidelines. This is a grant-funded contractual position. Responsibilities

You will be responsible to: liaise and coordinate study requirements with relevant units and departments of the institution, in line with AKU institutional policies organize and/or administer the informed consent process in conjunction with the Principal Investigator coordinate and provide patient care in compliance with protocol requirements specific to patients screening, recruitment, scheduling, and study visit procedures disburse investigational product upon written authorization from the PI and provide relevant teaching with respect to its administration maintain study documentation as per protocol and GCP requirements (screening, subject recruitment, investigational drug accountability, enrolment, monitoring and study visit, adverse/serious adverse events etc.) review/monitor patients for changes such as in health status, response to investigational product, adverse events, compliance in use of investigational product, concomitant medication use, protocol compliance provide laboratory support services including phlebotomy and collection/handling of required specimens (e.g. stool, urine, nasal swabs) using standard techniques review clinical trials protocols and shared feedback with supervisors for approval facilitate internal and external audits of the unit draft and report SAE, annual/periodic reports to regulatory bodies and sponsor Requirements

You should have: a degree in Medicine, or Masters/Bachelors level in Nursing or in any relevant Health Field must have a current registration & be in good standing with their professional association at least one-year research experience with MBBS or 3 years clinical work experience in nursing or other possess excellent clinical skills ability to work in independently and versatility to work in a variety of roles excellent written and verbal communication skills in English integrity and strong research ethics efficiency in MS office tools (Microsoft Word, Microsoft PowerPoint and Microsoft Excel). a degree in Medicine, or Masters/Bachelors level in Nursing or in any relevant Health Field must have a current registration & be in good standing with their professional association at least one-year research experience with MBBS or 3 years clinical work experience in nursing or other possess excellent clinical skills ability to work in independently and versatility to work in a variety of roles excellent written and verbal communication skills in English integrity and strong research ethics efficiency in MS office tools (Microsoft Word, Microsoft PowerPoint and Microsoft Excel). Comprehensive employment reference checks will be conducted. To Apply

Interested candidates should send their detailed CVs to and mark the subject line with position number "10011569". Only shortlisted candidates will be contacted. Applications should be submitted latest by

September 16, 2024

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JOB DESCRIPTION:

Minerva Research Solutions is a clinical trial management service provider.We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.

Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines & real-time solutions. Our clinical trial support services & consultations are tailored to foster your product and requirements.

We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process.

Minerva Research Solution is looking for dynamic individuals with a passion for ensuring the highest standards in clinical trial data quality assurance. As a key player in our team, you will play a crucial role in maintaining the integrity and accuracy of clinical trial data.

Responsibilities:

• Perform comprehensive data-driven Quality Monitoring activities to ensure compliance with regulatory requirements and SOPs, and to ensure a continued state of inspection readiness.
• Ensure data is recorded under sponsor protocol, GCP guidelines, industry guidelines, and agency regulations.
• Perform quality control checks; identify and track source documentation errors and non-conformances with requirements.
• Provide ongoing compliance support including but not limited to:
• Preparing periodic clinical trial quality reports for assigned programs and assessing these reports with applicable clinical team members to identify areas of risk. Collaborates with applicable team members to develop risk mitigation plans.
• Collaborating with the Clinical Team to share audit/inspection observations for lessons learned across protocol, and/or program, and working with appropriate groups to implement Corrective Action Plans (CAPAs).
• Performs quality reviews of key documents developed for use in clinical trials and in preparation for submission to regulatory health authorities.
• Assist in preparing for all Sponsor and FDA audits.
• Assist in conducting internal audits to review key processes.
• Provide appropriate support to assigned cross-functional workgroups.
• Establishes effective partnerships with internal staff to facilitate the timely identification and resolution of compliance and quality matters and other opportunities for quality process improvement.
• Query resolution and data entry and questionnaire preparation regarding the respective studies.
• Other related Quality Assurance projects as assigned.
• The QA Associate will report to the Quality Assurance Lead

Knowledge, Education, and Experience:

• Qualified Profession with strong medical background (Pharm-D, MBBS, BDS etc)with a keen interest in Clinical Research are strongly encouraged to apply.
• In-depth knowledge of FDA, GCP, ICH, and other state and federal agency guidelines for the conduct of clinical trials.
• Knowledge of IRB requirements.
• 1+ years in work related to Quality Control / Quality Assurance area in clinical research will preferred.
• Experience including external clinical/regulatory and document auditing will be a plus

Skills and Abilities:

• Good communication skills (interpersonal, written, verbal)
• Strong attention to detail and good time management skills
• Flexible attitude concerning work assignments
• Ability to manage multiple and varied tasks in a fast-moving environment
• Ability to interact professionally at all levels within the organization.
• Knowledge of the HIPAA Privacy Act and its application to clinical research.

Benefits:

• Competitive salary and performance-based bonuses.
• Medical health insurance coverage.
• Employees Old-age benefits coverage.
• Flexible work hours and remote work options.
• Professional learning and developmentsupport.
• Generous vacation and paid time off.
• Employee assistance programs for mental health.
• Company-sponsored events and team-building activities.
• Diverse, professional, and inclusive work environment.
• Opportunities for career growth.
• Cutting-edge technology and tools.
• Family-friendly policies, including parental leave.
• Commuter benefits or transportation assistance.
• Social responsibility and community involvement programs.

Openings:

04 positions
Full-time
On-site job

Work Schedule Timings:
Monday to Friday
Evening Shift (06 PM to 02 AM)
(transport facility provided for female staff only and allowance for male employees, additional night shift allowance)

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JOB DESCRIPTION:

Minerva Research Solutions is a clinical trial management service provider.We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle. Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines & real-time solutions. Our clinical trial support services & consultations are tailored to foster your product and requirements.

We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process.

Minerva Research Solution is looking for dynamic individuals with a passion for ensuring the highest standards in clinical trial data quality assurance. As a key player in our team, you will play a crucial role in maintaining the integrity and accuracy of clinical trial data. Responsibilities: Perform comprehensive data-driven Quality Monitoring activities to ensure compliance with regulatory requirements and SOPs, and to ensure a continued state of inspection readiness. Ensure data is recorded under sponsor protocol, GCP guidelines, industry guidelines, and agency regulations. Perform quality control checks; identify and track source documentation errors and non-conformances with requirements. Provide ongoing compliance support including but not limited to: Preparing periodic clinical trial quality reports for assigned programs and assessing these reports with applicable clinical team members to identify areas of risk. Collaborates with applicable team members to develop risk mitigation plans. Collaborating with the Clinical Team to share audit/inspection observations for lessons learned across protocol, and/or program, and working with appropriate groups to implement Corrective Action Plans (CAPAs). Performs quality reviews of key documents developed for use in clinical trials and in preparation for submission to regulatory health authorities. Assist in preparing for all Sponsor and FDA audits. Assist in conducting internal audits to review key processes. Provide appropriate support to assigned cross-functional workgroups. Establishes effective partnerships with internal staff to facilitate the timely identification and resolution of compliance and quality matters and other opportunities for quality process improvement. Query resolution and data entry and questionnaire preparation regarding the respective studies. Other related Quality Assurance projects as assigned. The QA Associate will report to the Quality Assurance Lead Knowledge, Education, and Experience: Qualified Profession with strong medical background (Pharm-D, MBBS, BDS etc)with a keen interest in Clinical Research are strongly encouraged to apply. In-depth knowledge of FDA, GCP, ICH, and other state and federal agency guidelines for the conduct of clinical trials. Knowledge of IRB requirements. 1+ years in work related to Quality Control / Quality Assurance area in clinical research will preferred. Experience including external clinical/regulatory and document auditing will be a plus Skills and Abilities: Good communication skills (interpersonal, written, verbal) Strong attention to detail and good time management skills Flexible attitude concerning work assignments Ability to manage multiple and varied tasks in a fast-moving environment Ability to interact professionally at all levels within the organization. Knowledge of the HIPAA Privacy Act and its application to clinical research. Benefits:

Competitive salary and performance-based bonuses. Medical health insurance coverage. Employees Old-age benefits coverage. Flexible work hours and remote work options. Professional learning and developmentsupport. Generous vacation and paid time off. Employee assistance programs for mental health. Company-sponsored events and team-building activities. Diverse, professional, and inclusive work environment. Opportunities for career growth. Cutting-edge technology and tools. Family-friendly policies, including parental leave. Commuter benefits or transportation assistance. Social responsibility and community involvement programs. Openings:

04 positions Full-time On-site job

Work Schedule Timings: Monday to Friday Evening Shift (06 PM to 02 AM) (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)

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