5 Clinic Technician jobs in Pakistan
Patient Service Representative/Customer Care
Posted 13 days ago
Job Viewed
Job Description
Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experiencedPatient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position
Timings 06 PM – 03 AM PST (Monday- Friday)-Evening Time
DUTIES AND RESPONSIBILITIES:
- Contact patients via telephone prior to their scheduled appointment.
- Interview patients over the telephone to obtain complete and accurate information
- Enter all patient data into the electronic medical record
- Re-schedule patient appointments as required via telephone calls
and written notification to patients.
- Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
- Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
- Other duties as assigned.
Qualifications and Skills:
- Must display a 'customer-first mentality
- English proficiency required (Listening and Speaking)
- Self-starter and self-manager (Complete Training will be provided)
- Must be able to provide excellent patient care and handle difficult situations if necessary.
- Must be organized.
- Must know how to document properly.
- Must be punctual and have reliable transportation.
- Must be willing to work as a team player with fellow peers and providers.
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#J-18808-LjbffrPatient Service Representative/Customer Care
Posted 13 days ago
Job Viewed
Job Description
Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced Patient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position.
Timings: 06 PM – 03 AM PST (Monday- Friday) - Evening Time
DUTIES AND RESPONSIBILITIES:- Contact patients via telephone prior to their scheduled appointment.
- Interview patients over the telephone to obtain complete and accurate information.
- Enter all patient data into the electronic medical record.
- Re-schedule patient appointments as required via telephone calls and written notification to patients.
- Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
- Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
- Other duties as assigned.
- Must display a 'customer-first mentality.'
- English proficiency required (Listening and Speaking).
- Self-starter and self-manager (Complete Training will be provided).
- Must be able to provide excellent patient care and handle difficult situations if necessary.
- Must be organized.
- Must know how to document properly.
- Must be punctual and have reliable transportation.
- Must be willing to work as a team player with fellow peers and providers.
Patient Service Representative/Customer Care
Posted 10 days ago
Job Viewed
Job Description
has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced
Patient Service Representative/Customer Care
to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position. Timings:
06 PM – 03 AM PST (Monday- Friday) - Evening Time DUTIES AND RESPONSIBILITIES:
Contact patients via telephone prior to their scheduled appointment. Interview patients over the telephone to obtain complete and accurate information. Enter all patient data into the electronic medical record. Re-schedule patient appointments as required via telephone calls and written notification to patients. Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database. Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider. Other duties as assigned. Qualifications and Skills:
Must display a 'customer-first mentality.' English proficiency required (Listening and Speaking). Self-starter and self-manager (Complete Training will be provided). Must be able to provide excellent patient care and handle difficult situations if necessary. Must be organized. Must know how to document properly. Must be punctual and have reliable transportation. Must be willing to work as a team player with fellow peers and providers.
#J-18808-Ljbffr
Clinical Support Specialist
Posted 13 days ago
Job Viewed
Job Description
- Schedule and confirm patient appointments via phone, email, or scheduling software.
- Prepare and send reminders for upcoming appointments or follow-ups.
- Maintain and update patient records in the electronic medical records (EMR) system.
- Assist with insurance verification and pre-authorization processes.
- Manage incoming and outgoing correspondence, including emails and faxes.
- Serve as the first point of contact for patients, addressing inquiries with professionalism and empathy.
- Escalate complex patient concerns to the appropriate medical staff or departments.
- Collect patient information and update records during virtual check-ins.
- Provide patients with instructions for telehealth sessions and other virtual services.
Office Coordination:- Manage daily workflows to ensure timely communication between patients and medical staff.
- Coordinate with medical providers to ensure schedule alignment.
- Organize and prioritize tasks to meet deadlines and maintain clinic efficiency.
RequirementsWork Experience:
- A minimum of 02 Years of telehealth experience in a UK or US-based Healthcare Company is required.
Skills:
- Knowledge of medical terminology and EMR systems.
- Excellent verbal and written communication skills in English language.
- Proficient in using scheduling and communication tools (Microsoft Office, telehealth platforms).
- Strong organizational and multitasking abilities.
- Ability to maintain confidentiality and adhere to HIPAA regulations.
- Critical decision-making skills.
- Strong interpersonal, organizational, and data entry skills.
- Empathize with patient’s needs.
- Proficiency in Microsoft Suite: Outlook, Word, Excel.
- Experience working with EMR Software.
Education:
- MBBS degree and 01-year house job.
Work hours: 6 pm – 3 am PKT (Night shift)
Gross Salary (USD): $500-550
Benefits: EOBI, Provident Fund, Health Insurance (IPD, OPD), Transport.
#J-18808-LjbffrClinical Support Specialist
Posted 10 days ago
Job Viewed
Job Description
- Manage daily workflows to ensure timely communication between patients and medical staff. - Coordinate with medical providers to ensure schedule alignment. - Organize and prioritize tasks to meet deadlines and maintain clinic efficiency. Requirements
Work Experience: - A minimum of 02 Years of telehealth experience in a UK or US-based Healthcare Company is required. Skills: Knowledge of medical terminology and EMR systems. Excellent verbal and written communication skills in English language. Proficient in using scheduling and communication tools (Microsoft Office, telehealth platforms). Strong organizational and multitasking abilities. Ability to maintain confidentiality and adhere to HIPAA regulations. Critical decision-making skills. Strong interpersonal, organizational, and data entry skills. Empathize with patient’s needs. Proficiency in Microsoft Suite: Outlook, Word, Excel. Experience working with EMR Software. Education: - MBBS degree and 01-year house job. Work hours:
6 pm – 3 am PKT (Night shift) Gross Salary (USD):
$500-550 Benefits:
EOBI, Provident Fund, Health Insurance (IPD, OPD), Transport.
#J-18808-Ljbffr
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