357 Client Service jobs in Pakistan

Job Description: Client Service Representative

Company Overview:
RB Direct Marketing, established in 2001, is a renowned marketing and advertising company with a large network of six full-fledged offices in Lahore, Rawalpindi, Karachi, Faisalabad, Multan, and Peshawar. We are supported by a dedicated workforce and modern fabrication houses. Our major business interests lie in advertising, providing effective marketing solutions to our clients through activation and BTL.

Responsibilities:
1. Serve as the primary point of contact for clients, maintaining positive and professional relationships.
2. Understand clients' needs and effectively communicate them to the internal team.
3. Ensure timely delivery of projects and campaigns, meeting client expectations.
4. Collaborate with internal teams to brainstorm and develop innovative strategies for clients.
5. Monitor and evaluate campaign performance by analyzing data and metrics.
6. Address client concerns or issues in a timely and satisfactory manner.
7. Provide regular updates and reports to clients, highlighting their campaign progress.
8. Stay updated with industry trends and competitors, providing valuable insights to clients.

Job Specification

1. Minimum 2 years of experience as a Client Service Representative in the marketing and advertising industry.
2. Strong communication and interpersonal skills.
3. Excellent problem-solving and decision-making abilities.
4. Ability to handle multiple clients and projects simultaneously.
5. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
6. Familiarity with CRM software and marketing tools.
7. Highly organized and detail-oriented.
8. Ability to work well under pressure and meet deadlines.

Educational Qualification
Bachelor's degree in Marketing, Advertising, Business, or a related field preferred. Relevant certifications or additional courses in client servicing would be a plus.

Marketing and Advertising - Faisalabad, Pakistan

#J-18808-Ljbffr

Job Title: Client Service Manager
Company: Potato Logics
Location: Johar Town, Lahore
Position Type: Full-time
Experience Required: Maximum 1 to 2 years

Overview:
Join our client-centric digital agency as a Client Manager. We need a proactive professional to build strong client relationships and ensure successful project delivery.

Responsibilities:

• Cultivate positive client relationships and align agency services with their needs.
• Coordinate with internal teams for project success and timely delivery.
• Anticipate and address client concerns to maintain satisfaction.
• Communicate effectively, acting as a liaison between clients and internal teams.

Qualifications:

• Proven experience in client management within a digital agency.
• Excellent communication and organizational skills.
• Ability to adapt to evolving client needs and fast-paced environments.

Apply now to play a pivotal role in our client-focused agency and contribute to our continued success!

Job Specification

• Cultivate positive client relationships and align agency services with their needs.
• Coordinate with internal teams for project success and timely delivery.
• Anticipate and address client concerns to maintain satisfaction.
• Communicate effectively, acting as a liaison between clients and internal teams.

Marketing and Advertising - Lahore, Pakistan #J-18808-Ljbffr

deal with the client, supervise business development with a particular client, also have the ability to lead a team of client service executives,

Job Specification

Must be Masters, or business graduate, must know marketing mix and promotional mix, selling techniques, target oriented,time- management skills, a good team player and a leader too, familiar with the business development techniques,

Information Technology and Services - Karachi, Pakistan

#J-18808-Ljbffr

We are a leading full service Advertising Agency based in Karachi. We seek to appoint an experienced 'Manager - Client Service' with a minimum 4 years experience in the industry. The resource will be responsible for managing the operational/strategic level advertising/communication assignments for leading portfolio of blue chip advertisers and new business development.

Job Specification

Excellent understanding of full service Advertising Agency functions Excellent Interpersonal, Communication and Presentation Skills Ability to multi-task and work under pressure Ability to plan manage projects/assignment Ability to perform in a cross-functional team environment Good negotiation and vendor management skills Information Technology and Services - Karachi, Pakistan #J-18808-Ljbffr

deal with the client, supervise business development with a particular client, also have the ability to lead a team of client service executives, Job Specification

Must be Masters, or business graduate, must know marketing mix and promotional mix, selling techniques, target oriented,time- management skills, a good team player and a leader too, familiar with the business development techniques, Information Technology and Services - Karachi, Pakistan

#J-18808-Ljbffr

**About the Role:**
**Grade Level (for internal use):**
09
**The Team** :
The Client Service Datafeed Team helps clients access and use datasets after purchase through different machine-delivery platforms. We offer support for integration, access, troubleshooting, outage management, migrations, reviewing usage and work on client retention efforts. Our team develops custom scripts and collaborates with sales to encourage product adoption. Dedicated to delivering prompt, technical, and future-oriented service, we are guided by our core values of excellence, growth, collaboration, and integrity.
**Responsibilities and Impact** : The Client Service Datafeed - Specialist role partners closely with clients as well as internal stakeholders from Commercial, Product Management and Technology, based across the globe. Provides the best possible frontline service experience in support of clients and prospects. The Specialist acts as an escalation point for queries that cannot be solved by the Analyst within a certain timeframe which helps to identify and escalate problems affecting several clients. Aims to continuously provide efficiency on case handling and timely delivery of feedback as this would add value to how we support our clients.
+ Assist the Client Service Datafeed Manager in guiding the team to prioritize their workflow, focus and optimize their efforts and ensure expectations are met / exceeded and that the team is operating in an efficient and effective manner.
+ Showcase best practice for SPGCI Datasets post-sales support model, partner with colleagues from Commercial, Product, and Technology teams.
+ Collaborates with other levels of management and other regional teams to create and maintain efficient work processes.
+ Work with the team to reduce the volume and time of outstanding service requests.
+ Assist the team in providing a memorable and positive customer experience. This may include taking calls and responding to queries during peak periods.
+ Proactive monitoring of SPGCI Datasets usage through different delivery channels usage using internal tools.
+ Develop basic API integration scripts and/or guides for common programming languages and tools.
+ Support the design of APIs, web portals, and self-service tools.
+ Proactively manage customer issues and act as the first level escalation for your team.
**What We're Looking for:**
**Required Skills:-**
+ Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or equivalent
+ Relevant experience in application support.
+ Excellent customer support skill, written and oral, ability to manage complex conformance circumstances.
+ Technology related analytical skills and troubleshooting expertise (Root Cause Analysis, Troubleshooting and Diagnostics)
+ Knowledge and/or experience with RESTful APIs (HTTP methods, OData).
**Preferred Skills:-**
+ Understanding of Commodity markets.
+ Strong proficiency in Python, with the ability to write clean codes and troubleshoot client codes.
+ Knowledge of Database (SQL), Cloud Delivery Channels (Data Lake-, Databricks, Snowflake, AWS).
+ Familiar with AI Large Language Models (LLMs), with hands-on exposure to developing basic AI agents and working with structured datasets suitable for AI applications.
**Work Schedule:** Ability to work in rotational shifts (APAC, EMEA and US Hours)
**About S&P Global Commodity Insights**
At S&P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value.
We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping.
S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI). S&P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today.
For more information, visit .
**What's In It For** **You?**
**Our Purpose:**
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of **integrity** in all we do, bring a spirit of **discovery** to our work, and collaborate in close **partnership** with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
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**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** The EEO is the Law Poster   describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)
**Job ID:** 318066
**Posted On:** 2025-07-24
**Location:** Pasig City, Philippines

Experience: Min 3 years in Marketing & Client Servicing in OOH Industry

Education: MBA Marketing/Equivalent

Major Responsibilities:

1. Conducting research to understand market trends, competitor activities, and potential client needs.
2. Identifying and cultivating potential clients through networking, cold calling, and other business development strategies.
3. Building and maintaining strong relationships with clients, understanding their goals, and proposing effective OOH advertising solutions.
4. Creating compelling proposals that showcase the company's advertising services and address client requirements.
5. Achieving revenue targets and contributing to the overall growth and profitability of the advertising business.
6. Staying updated on industry trends, emerging technologies, and advertising platforms to provide innovative solutions.
7. Generating regular reports on business development activities, client feedback, and market insights.

Benefits:

1. Dynamic and innovative work environment
2. Opportunities for career growth
3. Be part of a team shaping the future of outdoor advertising
4. Market Competitive Salary
5. Lunch

Travel: Depending on the scope of the role, travel required for client meetings.

Salary Package: Salary + Commission on generating new business

Positions required in: LAHORE

Email Resume:

#J-18808-Ljbffr

Key Account Client Service Manager
Fireball Direct Marketing, Pakistan

Fireball Direct Marketing Agency requires a highly energetic, self-motivated and trend-foresight professional who has the ability to develop business, acquire new customers, maintain strong relationships with existing customers, and lead and develop strategies for the organization to expand into diversified areas of marketing.

Individuals should have at least 2-3 years of working experience and should hold a Master's degree from a reputable institute, along with strong PowerPoint presentation and public speaking skills. (Female candidates are encouraged to apply.) Please apply with confidence at , with cc to .

Job Specification

• Maintaining fruitful relationships with existing and new clients.
• Experience in effective onboarding of clients related to different ideas pitched.
• Identifying new sales leads.
• Pitching products and/or services.
• Previous experience in Account Management or Territory Sales.
• Leading market opportunity assessment and providing business insights for strategic and tactical planning.
• Focusing on growing and developing existing clients, together with generating new business.
• Planning and directing the organization's strategic and long-range goals.
• Strong account management and relationship-building skills.
• Experience managing major national accounts at head office level.
• Highly self-motivated.
• Acting as the key interface between the customer and all relevant divisions.

#J-18808-Ljbffr

Experience:

Min 3 years in Marketing & Client Servicing in OOH Industry Education:

MBA Marketing/Equivalent Major Responsibilities: Conducting research to understand market trends, competitor activities, and potential client needs. Identifying and cultivating potential clients through networking, cold calling, and other business development strategies. Building and maintaining strong relationships with clients, understanding their goals, and proposing effective OOH advertising solutions. Creating compelling proposals that showcase the company's advertising services and address client requirements. Achieving revenue targets and contributing to the overall growth and profitability of the advertising business. Staying updated on industry trends, emerging technologies, and advertising platforms to provide innovative solutions. Generating regular reports on business development activities, client feedback, and market insights. Benefits: Dynamic and innovative work environment Opportunities for career growth Be part of a team shaping the future of outdoor advertising Market Competitive Salary Lunch Travel:

Depending on the scope of the role, travel required for client meetings. Salary Package:

Salary + Commission on generating new business Positions required in:

LAHORE Email Resume:



#J-18808-Ljbffr