255 Client Assistance jobs in Pakistan

• Setting customer expectations and revenue goals.
• Identifying customer demands and requirements.
• Advising customers on cost-effectiveness.
• Negotiating agreements with customers.
• Maintaining good relationships with customers.
• Approaching prospective customers to build rapport.
• Adhering to all the rules and regulations of the company.

Requirements

• Bachelor’s degree in Business Administration, Marketing or a relevant field.
• Minimum six months of experience working in a Customer Service department.
• Outstanding oral and written communication skills.
• Exceptional negotiation and sales skills.
• Proficiency in Microsoft Office Tools.
• Sound knowledge of the company’s products and services.
• Ability to maintain sensitive and confidential information.

Maahi Developers (Pvt) Ltd., One of the leading Real Estate Developers is looking for a Customer Relations Specialist / Officer / Executive (Female) Candidate based at Bahria Town Lahore. The individual must be a minimum graduate having a minimum of 02 years of experience in the same capacity.

The company provides a corporate culture working environment with personal and professional growth, market competitive salary will be offered with other fringe & benefits.

Kindly InMail your updated resume, those (female) candidates residing out of City (Lahore) can also be provided with company-based accommodation.

Manage Customer calls

Follow up with customers

Reminders for recovery and follow up with customers accordingly

Manage and create customer files & data

Hands-on with Microsoft Office Tools (Excel, PowerPoint, Word, etc.)

Good communication skills and fluent in English Speaking & Writing

Coordinate with inter departments as per the requirement to complete customer file etc

Candidates having experience in Real Estate will be preferred.

Job Title:

Trainee Coordinator (Sales and Customer Relations)

Location:

Lahore

Preferably Female

Education:

Minimum Bachelors, preference would be given to graduates from business schools, with a strong educational background in Marketing.

Experience:

Experienced Candidates ranging from 1 to 3 years will be preferred, however fresh graduates are also encouraged to apply.

Responsibilities:

• Maintain a High level of customer satisfaction through in depth knowledge of company services.
• Prospecting for new clients telemarketing company products/services.
• Setting up meetings with clients for Sales Executives to visit and present the company services.
• Work in close co-ordination with Sales team to get good results.
• Any other office work, that management asks.

Skills:

• Proficient at using Micro Soft Office.
• Time management, Teamwork
• Ability to do multitasking
• Highly Sociable

4 Months paid training followed by an employment contract.

Interested Candidates may forward their updated CV to the following:

PAK SAFETY SOLUTIONS:

Shortlisted candidates will be contacted for interviews.

Job Summary:

Badar Energy is hiring a confident and well-spoken female executive in Karachi to handle daily follow-ups on leads generated through social media campaigns, YouTube ads, and digital platforms. The ideal candidate will play a key role in maturing leads into customers by maintaining consistent communication, understanding client needs, and updating them on relevant solar products and promotions.

Key Responsibilities:

Make daily follow-up calls to potential clients from:
Social media ads (Facebook, Instagram, LinkedIn)
YouTube campaigns
WhatsApp, website inquiries & landing pages
Provide product information (OEM, ODM, Azadi Offers) in a clear and convincing manner
Qualify leads and update status (retailer, dealer, end-user)
Maintain daily records in Excel or CRM
Work closely with the Sales and Service teams for updates and coordination
Ensure every lead is followed up and properly tracked until conversion
Share client feedback for future marketing improvements
Prepare weekly follow-up and conversion status reports

Candidate Requirements:

Female candidate, based in Karachi
Strong verbal communication skills (Urdu & English)
Prior experience in telemarketing, telesales, or customer service preferred
Basic knowledge of Excel / Google Sheets
Self-motivated and able to work independently
Experience in solar, battery, or energy-related products is a plus

Salary & Benefits:

Market-competitive salary
Incentives for successful lead conversions
Exposure to a growing renewable energy brand
Supportive work culture with professional development

We are a leading full service Advertising Agency based in Karachi. We seek to appoint an experienced 'Manager - Client Service' with a minimum 4 years experience in the industry. The resource will be responsible for managing the operational/strategic level advertising/communication assignments for leading portfolio of blue chip advertisers and new business development.

• Excellent understanding of full service Advertising Agency functions
• Excellent Interpersonal, Communication and Presentation Skills
• Ability to multi-task and work under pressure
• Ability to plan manage projects/assignment
• Ability to perform in a cross-functional team environment
• Good negotiation and vendor management skills

Job Description: Client Service Representative

Company Overview:
RB Direct Marketing, established in 2001, is a renowned marketing and advertising company with a large network of six full-fledged offices in Lahore, Rawalpindi, Karachi, Faisalabad, Multan, and Peshawar. We are supported by a dedicated workforce and modern fabrication houses. Our major business interests lie in advertising, providing effective marketing solutions to our clients through activation and BTL.

Responsibilities:
1. Serve as the primary point of contact for clients, maintaining positive and professional relationships.
2. Understand clients' needs and effectively communicate them to the internal team.
3. Ensure timely delivery of projects and campaigns, meeting client expectations.
4. Collaborate with internal teams to brainstorm and develop innovative strategies for clients.
5. Monitor and evaluate campaign performance by analyzing data and metrics.
6. Address client concerns or issues in a timely and satisfactory manner.
7. Provide regular updates and reports to clients, highlighting their campaign progress.
8. Stay updated with industry trends and competitors, providing valuable insights to clients.

1. Minimum 2 years of experience as a Client Service Representative in the marketing and advertising industry.
2. Strong communication and interpersonal skills.
3. Excellent problem-solving and decision-making abilities.
4. Ability to handle multiple clients and projects simultaneously.
5. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
6. Familiarity with CRM software and marketing tools.
7. Highly organized and detail-oriented.
8. Ability to work well under pressure and meet deadlines.

Educational Qualification
Bachelor's degree in Marketing, Advertising, Business, or a related field preferred. Relevant certifications or additional courses in client servicing would be a plus.

Marketing and Advertising - Faisalabad, Pakistan

Job Title: Client Service Manager
Company: Potato Logics
Location: Johar Town, Lahore
Position Type: Full-time
Experience Required: Maximum 1 to 2 years

Overview:
Join our client-centric digital agency as a Client Manager. We need a proactive professional to build strong client relationships and ensure successful project delivery.

Responsibilities:

• Cultivate positive client relationships and align agency services with their needs.
• Coordinate with internal teams for project success and timely delivery.
• Anticipate and address client concerns to maintain satisfaction.
• Communicate effectively, acting as a liaison between clients and internal teams.

• Proven experience in client management within a digital agency.
• Excellent communication and organizational skills.
• Ability to adapt to evolving client needs and fast-paced environments.

• Cultivate positive client relationships and align agency services with their needs.
• Coordinate with internal teams for project success and timely delivery.
• Anticipate and address client concerns to maintain satisfaction.
• Communicate effectively, acting as a liaison between clients and internal teams.