6 Case Manager jobs in Pakistan

A rapidly growing health care company is seeking to expand our clinical case management team with full-time energetic individuals. This is a great opportunity for a dynamic professional who is looking to grow with an organization. The successful candidate will work on a consultative basis with patients understanding their medical needs and communicating their situation effectively to medical doctors worldwide. The ideal candidate must have an entrepreneurial mindset, drive and motivation to be successful. Main responsibilities:

• Managing patient cases and responding to patient inquiries.
• Processing all phases of the patient clinical assessments, handling diagnostics information, liaising with international medical centers, etc.
• Ensuring exceptional patient experience
• Conducting quarterly service provider reviews and relationship building
• Liaising with the company’s global patient coordination team to ensure highest level of patient satisfaction
• Working with other company teams to provide comprehensive services.
• Call and provide all evaluation and coordination services remotely to the patients
• Manage customer pipeline using customer relationship management (CRM) applications
• Communicate clearly and professionally verbally and in writing
• Represent the company and its products in an ethical and professional manner
• Cultivate and maintain good customer relationships
• Develop partnerships and alliances

Key Requirements:

• Professional level experience in a virtual environment; Candidates will be asked to demonstrate record (can be through references, etc.)
• Clinical training through working as a nurse or doctor
• Experience in working with patients
• Ability to be trained on relevant customer relationship management software applications to manage clients / patients
• Solid computer skills proficient in Microsoft applications and PowerPoints
• MBBS / BSC Nursing or equivalent medical education a major plus
• A minimum of four (4) years relevant working experience
• Proven track record in meeting performance objectives
• Strong oral and written communication skills are required, as well as basic technical support knowledge and computer skills background
• Effective listener and understanding customer expectations
• Ability to quickly establish rapport with Clients in a way that allows for a comfortable consultation.
• Ability to work remotely, reaching international customer base
• Shows/practices a commitment to ethical conduct.
• Works well under pressure and does not waiver in working as a team.
• Internet savvy to research customer details
• Availability to work a flexible schedule
• Fluent in English, both speaking and writing. Other languages like Spanish, Arabic, Russian, Chinese, etc. are considered a plus

Candidate meeting all of the criteria above, please reply to this post with a current copy of your resume and a cover letter in English to demonstrate your written skills.

Job Specification

Key Requirements:

• Professional level experience in a virtual environment; Candidates will be asked to demonstrate record (can be through references, etc.)
• Clinical training through working as a nurse or doctor
• Experience in working with patients
• Ability to be trained on relevant customer relationship management software applications to manage clients / patients
• Solid computer skills proficient in Microsoft applications and PowerPoints
• MBBS / BSC Nursing or equivalent medical education a major plus
• A minimum of four (4) years relevant working experience
• Proven track record in meeting performance objectives
• Strong oral and written communication skills are required, as well as basic technical support knowledge and computer skills background
• Effective listener and understanding customer expectations
• Ability to quickly establish rapport with Clients in a way that allows for a comfortable consultation.
• Ability to work remotely, reaching international customer base
• Shows/practices a commitment to ethical conduct.
• Works well under pressure and does not waiver in working as a team.
• Internet savvy to research customer details
• Availability to work a flexible schedule
• Fluent in English, both speaking and writing. Other languages like Spanish, Arabic, Russian, Chinese, etc. are considered a plus.

Exclusive Requirement:
CRM
Doctor-Nurse (medical degree)

Information Technology and Services - Denver, United States #J-18808-Ljbffr

A rapidly growing health care company is seeking to expand our clinical case management team with full-time energetic individuals. This is a great opportunity for a dynamic professional who is looking to grow with an organization. The successful candidate will work on a consultative basis with patients understanding their medical needs and communicating their situation effectively to medical doctors worldwide. The ideal candidate must have an entrepreneurial mindset, drive and motivation to be successful. Main responsibilities:

Managing patient cases and responding to patient inquiries. Processing all phases of the patient clinical assessments, handling diagnostics information, liaising with international medical centers, etc. Ensuring exceptional patient experience Conducting quarterly service provider reviews and relationship building Liaising with the company’s global patient coordination team to ensure highest level of patient satisfaction Working with other company teams to provide comprehensive services. Call and provide all evaluation and coordination services remotely to the patients Manage customer pipeline using customer relationship management (CRM) applications Communicate clearly and professionally verbally and in writing Represent the company and its products in an ethical and professional manner Cultivate and maintain good customer relationships Develop partnerships and alliances Key Requirements:

Professional level experience in a virtual environment; Candidates will be asked to demonstrate record (can be through references, etc.) Clinical training through working as a nurse or doctor Experience in working with patients Ability to be trained on relevant customer relationship management software applications to manage clients / patients Solid computer skills proficient in Microsoft applications and PowerPoints MBBS / BSC Nursing or equivalent medical education a major plus A minimum of four (4) years relevant working experience Proven track record in meeting performance objectives Strong oral and written communication skills are required, as well as basic technical support knowledge and computer skills background Effective listener and understanding customer expectations Ability to quickly establish rapport with Clients in a way that allows for a comfortable consultation. Ability to work remotely, reaching international customer base Shows/practices a commitment to ethical conduct. Works well under pressure and does not waiver in working as a team. Internet savvy to research customer details Availability to work a flexible schedule Fluent in English, both speaking and writing. Other languages like Spanish, Arabic, Russian, Chinese, etc. are considered a plus Candidate meeting all of the criteria above, please reply to this post with a current copy of your resume and a cover letter in English to demonstrate your written skills. Job Specification

Key Requirements:

Professional level experience in a virtual environment; Candidates will be asked to demonstrate record (can be through references, etc.) Clinical training through working as a nurse or doctor Experience in working with patients Ability to be trained on relevant customer relationship management software applications to manage clients / patients Solid computer skills proficient in Microsoft applications and PowerPoints MBBS / BSC Nursing or equivalent medical education a major plus A minimum of four (4) years relevant working experience Proven track record in meeting performance objectives Strong oral and written communication skills are required, as well as basic technical support knowledge and computer skills background Effective listener and understanding customer expectations Ability to quickly establish rapport with Clients in a way that allows for a comfortable consultation. Ability to work remotely, reaching international customer base Shows/practices a commitment to ethical conduct. Works well under pressure and does not waiver in working as a team. Internet savvy to research customer details Availability to work a flexible schedule Fluent in English, both speaking and writing. Other languages like Spanish, Arabic, Russian, Chinese, etc. are considered a plus. Exclusive Requirement: CRM Doctor-Nurse (medical degree) Information Technology and Services - Denver, United States #J-18808-Ljbffr

Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experiencedPatient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position

Timings 06 PM – 03 AM PST (Monday- Friday)-Evening Time

DUTIES AND RESPONSIBILITIES:

• Contact patients via telephone prior to their scheduled appointment.
• Interview patients over the telephone to obtain complete and accurate information
• Enter all patient data into the electronic medical record
• Re-schedule patient appointments as required via telephone calls

and written notification to patients.

• Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
• Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
• Other duties as assigned.

Qualifications and Skills:

• Must display a 'customer-first mentality
• English proficiency required (Listening and Speaking)
• Self-starter and self-manager (Complete Training will be provided)
• Must be able to provide excellent patient care and handle difficult situations if necessary.
• Must be organized.
• Must know how to document properly.
• Must be punctual and have reliable transportation.
• Must be willing to work as a team player with fellow peers and providers.

.

#J-18808-Ljbffr

Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced Patient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position.

Timings: 06 PM – 03 AM PST (Monday- Friday) - Evening Time

DUTIES AND RESPONSIBILITIES:

• Contact patients via telephone prior to their scheduled appointment.
• Interview patients over the telephone to obtain complete and accurate information.
• Enter all patient data into the electronic medical record.
• Re-schedule patient appointments as required via telephone calls and written notification to patients.
• Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
• Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
• Other duties as assigned.

Qualifications and Skills:

• Must display a 'customer-first mentality.'
• English proficiency required (Listening and Speaking).
• Self-starter and self-manager (Complete Training will be provided).
• Must be able to provide excellent patient care and handle difficult situations if necessary.
• Must be organized.
• Must know how to document properly.
• Must be punctual and have reliable transportation.
• Must be willing to work as a team player with fellow peers and providers.

#J-18808-Ljbffr

Texas Behavioral Health, PLLC

has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced

Patient Service Representative/Customer Care

to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position. Timings:

06 PM – 03 AM PST (Monday- Friday) - Evening Time DUTIES AND RESPONSIBILITIES:

Contact patients via telephone prior to their scheduled appointment. Interview patients over the telephone to obtain complete and accurate information. Enter all patient data into the electronic medical record. Re-schedule patient appointments as required via telephone calls and written notification to patients. Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database. Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider. Other duties as assigned. Qualifications and Skills:

Must display a 'customer-first mentality.' English proficiency required (Listening and Speaking). Self-starter and self-manager (Complete Training will be provided). Must be able to provide excellent patient care and handle difficult situations if necessary. Must be organized. Must know how to document properly. Must be punctual and have reliable transportation. Must be willing to work as a team player with fellow peers and providers.

#J-18808-Ljbffr