842 Call Center jobs in Pakistan

We are looking for an experienced Travel Consultant to join our Pakistan team. The ideal candidate must have prior experience in international travel bookings and expertise in using GDS systems, especially Galileo, Sabre, etc.

1. Handle Umrah bookings, flight bookings, hotel reservations, and holiday packages for international clients.
2. Manage GDS systems (Galileo, Sabre, etc.) for ticketing and reservations.
3. Provide excellent customer service and resolve travel-related queries professionally.
4. Process visit visas, Umrah packages, and tour packages efficiently.
5. Ensure compliance with airline policies and travel regulations.

Requirements:

• Minimum 1 year of experience in a travel agency.
• Strong knowledge of GDS systems (Galileo, Sabre, etc.).
• Good communication skills in English.
• Ability to handle customer queries & sales calls professionally.
• Knowledge of the UK & international travel market.

Communication, Leaves

Job Description: Night Call Agent at AR Digital Gen - Accounting Industry

1. Handling incoming and outgoing calls during night shift
2. Responding to customer inquiries and resolving issues
3. Providing excellent customer service and building relationships with clients
4. Maintaining accurate records of all communication

1. Excellent communication and interpersonal skills
2. Ability to work independently and efficiently during night shift
3. Strong problem-solving capabilities and attention to detail
4. Experience in customer service and call center operations

Location: Lahore, Pakistan

EXPANDERS is looking for enthusiastic Customer Service Representatives for Final Expanse’s campaign !

We hire young people and provide them with the best learning and earning experience,allowing them to succeed. Own the Expanders as your key to professional success!

Do you have excellent spoken English and sales skills? We are looking for Customer Support Representatives if this describes you!

Monday to Friday (7:00 PM- 12:00 MN)

Timetable: Night Shift

Do you have excellent spoken English and sales skills? We are looking for Customer Support Representatives if this describes you!

Telecommunications - Rawalpindi, Pakistan

Carpe Diem Team is currently looking for energetic and passionate call center representatives to join our teams. We are hiring experienced call center agents.

Job Responsibility:

1. The Call Center Agent will be responsible for managing and taking calls in a professional and confident manner.
2. Follow communication scripts when handling different topics and responding to calls.
3. Identify the customer needs on call and guide them accordingly.

Candidate Requirements:

Experience Required: Minimum 3-4 years relevant experience.

Age: 29 and above

Skills Required:

• The ideal candidate should be fluent in English; candidates with British & American accents will be preferred.
• Should possess good interpersonal and communication skills.
• Excellent communications and persuasive skills.
• The candidate should be punctual and responsible with a positive attitude.
• Must have basic computer knowledge, researching, handling emails & managing relevant correspondence with team and clients.

Information Technology and Services - Karachi, Pakistan

We are seeking a customer-oriented and energetic Call Centre Agent to join our customer support team. The ideal candidate will handle inbound and/or outbound calls, resolve customer inquiries, provide information about products and services, and ensure a high level of customer satisfaction.

Key Responsibilities:

• Handle incoming calls and respond to customer inquiries promptly and professionally.
• Make outbound calls to customers for follow-ups, surveys, or marketing campaigns, as needed.
• Provide accurate information about products, services, and company policies.
• Resolve customer complaints efficiently, escalating issues when necessary.
• Document customer interactions and update account information in the CRM system.
• Meet or exceed performance metrics including call handling time, quality scores, and customer satisfaction.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Follow communication scripts, company procedures, and policies.

Requirements:

• High school diploma or equivalent; additional education is a plus.
• Proven experience in a call centre or customer service role is preferred.
• Excellent communication skills (verbal and written).
• Strong listening and problem-solving abilities.
• Proficient in using computers and CRM software.
• Ability to work in a fast-paced environment and handle high call volumes.
• Flexible to work in shifts, including weekends and holidays, if required.
• Multilingual abilities are a plus.

Benefits:

• Paid training
• Performance bonuses
• Opportunities for career growth
• Friendly and supportive work environment

• Communication skills
• Customer service
• Problem-solving
• Computer literacy
• Multitasking
• Teamwork
• Time management
• Adaptability
• Attention to detail

An ideal candidate would have good English fluency and the ability to carry out conversations, a target-oriented approach, and preferably call center experience. They should be hardworking, self-motivated, and a good team player. The potential candidates must possess excellent communication skills, an attractive telephone voice, and exceptional sales skills.

Responsibilities:

1. Responding to inbound & outbound inquiries over the phone.
2. Exceptional communication skills that lead to customer satisfaction.
3. The candidate MUST have an English accent that is either neutral or native to the UK.
4. The candidate MUST be driven and motivated and must be willing and able to achieve challenging sales targets.
5. The candidate must be well organized and possess an excellent work ethic.
6. The nature of work will require handling multiple customers and multiple follow-ups; disciplined working habits are a must.

Skills:

Customer Dealing, Communication Skills, Coordination Skills, Fluent in English, Sales Management.

We are looking for Call Center Agents to manage inbound and outbound calls efficiently while maintaining excellent customer service.

• Handle a high volume of calls and provide accurate information to customers.
• Follow call scripts and guidelines to maintain service quality.
• Ensure customer satisfaction through professional communication.
• Log and track customer interactions in the system.

• Clear and professional communication skills.
• Ability to work under pressure and meet targets.
• Previous call center experience is an advantage.

As a Call Centre Agent, you will be responsible for providing exceptional customer service and support via telephone, addressing inquiries, resolving issues, and ensuring a positive customer experience.

Handle outbound calls with professionalism, patience, and efficiency, while accurately documenting customer interactions and following company protocols and procedures.

Collaborate with a team to meet performance targets, maintain a high level of product knowledge, and adapt to evolving customer needs in a fast-paced call center environment.

We are looking for fresh & experienced individuals for international projects/campaigns.

Able to work at Early Morning Shift - Australian-based center (4 am - 12 pm)

To be a part of our company, you should:

1. Be fluent in English
2. Have good communication skills
3. Able to work at early morning shift
4. Be computer literate

The role offered by the company entails:

1. Excellent communication and negotiation skills.
2. Time management, target-oriented, and organizational skills.
3. Applicant should preferably have previous call center experience.
4. Fresh candidates with good communication skills are also encouraged to apply.
5. Out-bound calling Skills

Send your CV to (View phone number)

Out-bound calling skills, communication skills, ability to work well, and handle management.

Marketing and Advertising - Gujranwala, Pakistan