146 Business Transformation jobs in Pakistan

IFI Consultants is a representative of reputed International Organizations and offers a bouquet of Financial Services to banks and financial institutions, besides providing management consultancy to local business concerns.

We require the services of Junior Management Consultants who should be at least graduates with a minimum of 1 year experience for our Head Office at Lahore.

Location: Information Technology and Services - Lahore, Pakistan

Compensation- PKR 80,000- 110,000/ Per Month

Key Responsibilities:

Core Functions as Management Consultant:

• Collaborate with clients to assess their existing policies, processes, and procedures
• Conduct comprehensive analysis and gap assessments to identify areas of improvement
• Develop and implement customized policies, processes, and procedures aligned with clients' objectives and industry best practices
• Ensure policies and procedures are compliant with relevant regulations, standards, and legal requirements
• Streamline and standardize processes to optimize efficiency, reduce risks, and enhance operational performance
• Facilitate workshops and training sessions to educate stakeholders on policy and procedure changes
• Conduct regular reviews and updates of policies, processes, and procedures to maintain relevancy and alignment with changing business needs
• Provide guidance and support to clients in the implementation and adoption of new policies and procedures
• Collaborate with cross-functional teams to ensure effective communication and coordination throughout the organization

Research & Analysis

• Conduct comprehensive market, industry, and internal research to uncover insights and trends.
• Analyze complex data sets to develop actionable recommendations for our clients.

Proposal Development

• Craft detailed proposals based on research findings, ensuring alignment with client needs and objectives.
• Engage with clients to refine proposals and align with their strategic goals.

Presentation & Reporting

• Design and create powerful PowerPoint presentations that clearly communicate research findings and recommendations.
• Draft detailed reports on research outcomes and proposed solutions, primarily using Microsoft Word.

Flowchart & Process Mapping

• Create intuitive flowcharts to visualize processes, workflows, and systems.
• Collaborate with internal and external teams to refine and optimize processes.

Public Speaking & Training

• Deliver presentations and training sessions to clients, stakeholders, and internal teams.
• Develop training materials and resources to support client understanding and adoption of recommended solutions.
• Engage with diverse audiences, adapting communication style and content to ensure understanding.

Client Engagement

• Engage with clients to understand their business challenges and objectives.
• Present findings and recommendations to clients, facilitating discussions to drive strategic decisions.
• Stay updated with industry trends, research methodologies, and consulting best practices.
• Participate in internal training and development initiatives.

Qualifications & Experience:

• Bachelor's degree in Business, Finance, Economics, or a related field.
• Proven experience in a consulting role with a strong focus on research and proposal development.
• Prior experience in finance (FI) or related fields is a distinct advantage.
• Proficiency in Microsoft PowerPoint and Word is essential.
• Experience with flowchart software tools such as Lucidchart, Visio, etc.
• Strong analytical, critical thinking, and problem-solving skills.
• Own Windows PC to work with, stable internet, be available for video calls with clients with a clear background and dressed formally, given it is a remote opportunity.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong attention to detail.
• Collaborative team player with the ability to work independently.
• High degree of professional integrity and confidentiality

Qualifications & Experience:

• Bachelor's degree in Business, Finance, Economics, or a related field.
• Proven experience in a consulting role with a strong focus on research and proposal development.
• Prior experience in finance (FI) or related fields is a distinct advantage.
• Proficiency in Microsoft PowerPoint and Word is essential.
• Experience with flowchart software tools such as Lucidchart, Visio, etc.
• Strong analytical, critical thinking, and problem-solving skills.
• Own Windows PC to work with, stable internet, be available for video calls with clients with a clear background and dressed formally, given it is a remote opportunity.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Strong attention to detail.
• Collaborative team player with the ability to work independently.
• High degree of professional integrity and confidentiality

must have Degree in Computer Science, Computer/Software engineering or related discipline

We are seeking individuals (Beginner to Intermediate) to fulfill the role of API Management Support Engineer who can provide 24/7 support of API Management solutions. The ideal candidate should be able to demonstrate a history of working with both technical and non-technical stakeholders to define or understand requirements, deliver projects and ultimately support technical solutions

Description : Your main responsibilities will be to assist clients with digital transformation through API Management and API Security, which includes

• Propose solutions to clients, based on best practices.
• Support & develop API security policies and configure API Management Solution
• Deploy, configure, tune and monitor API Gateways
• Produce customer-facing technical documentation.
• Provide technical support in troubleshooting customer issues.
• Develop and maintain training and workshop material.
• Collect and articulate customer feature requests to Development organization.

Candidate should be focused, motivated and customer centric. An ideal background will include:

• Knowledge of Web APIs, REST, XML, JSON, SOA/Web services, Internet/network security standards (WS Security, OAUTH, OpenID Connect, JWT, etc.)
• Proficient with PKI, SSL and SSH security implementations
• Proficient with Linux OS
• Experience in architecting and implementing integration solutions around key technologies.
• Experience with: MySQL, Identity and access management systems (LDAP, CA Site minder, Oracle Access Manager); reliable messaging systems (JMS, WebSphere MQ, Tibco EMS); network infrastructure devices (switches, routers, load balancers); Single Sign On and delegated access technologies (SAML, Kerberos, OAuth and OpenID Connect), Apache Web Server
• Previous experience programming with OS-level scripting (bash), XML transformations (XPATH and XSLT) and JAVA language.
• Experience with virtualized environments (VMware Server, VMware ESX/vSphere) and Cloud-based images (Amazon AMI).

Grade Level (for internal use):

The MI Customer Experience PMO team is dedicated to enhancing customer interactions and driving sales effectiveness. We value collaboration, innovation, and a global mindset, striving to continuously improve processes and outcomes. Our team thrives on open communication and a shared commitment to achieving excellence in every project

Responsibilities and Impact:

• Solicit and gather requirements from stakeholders, ensuring comprehensive understanding of project needs and minimum viable deliverables

• Document and assist in analysing business processes and identify areas for improvement, focusing on efficiency and effectiveness.

• Collaborate with cross-functional teams to gather requirements and ensure alignment with project goals.

• Develop and maintain process maps and documentation to support project objectives.

• Utilize technology and automation tools to streamline processes and enhance customer experience.

• Conduct data analysis to support decision-making and strategy development.

• Participate in project planning and execution to ensure alignment with business goals.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor's degree in Business Administration, Finance, or a related field.

• Proven experience in business analysis and process mapping.

• Strong analytical skills with the ability to interpret complex data.

• Familiarity with technology and automation tools.

• Familiarity with sales processes and workflow.

• Excellent communication skills, both written and verbal.

Additional Preferred Qualifications:

• Understanding of customer experience strategies and practices.

• Knowledge of automation tools and technologies.

• Ability to adapt in a fast-paced environment and manage multiple priorities

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.

For more information, visit .

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you cantake care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activityhere .

---

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -

---

Grade Level (for internal use):

The MI Customer Experience PMO team is dedicated to enhancing customer interactions and driving sales effectiveness. We value collaboration, innovation, and a global mindset, striving to continuously improve processes and outcomes. Our team thrives on open communication and a shared commitment to achieving excellence in every project

Responsibilities and Impact:

• Solicit and gather requirements from stakeholders, ensuring comprehensive understanding of project needs and minimum viable deliverables

• Document and assist in analysing business processes and identify areas for improvement, focusing on efficiency and effectiveness.

• Collaborate with cross-functional teams to gather requirements and ensure alignment with project goals.

• Develop and maintain process maps and documentation to support project objectives.

• Utilize technology and automation tools to streamline processes and enhance customer experience.

• Conduct data analysis to support decision-making and strategy development.

• Participate in project planning and execution to ensure alignment with business goals.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor's degree in Business Administration, Finance, or a related field.

• Proven experience in business analysis and process mapping.

• Strong analytical skills with the ability to interpret complex data.

• Familiarity with technology and automation tools.

• Familiarity with sales processes and workflow.

• Excellent communication skills, both written and verbal.

Additional Preferred Qualifications:

• Understanding of customer experience strategies and practices.

• Knowledge of automation tools and technologies.

• Ability to adapt in a fast-paced environment and manage multiple priorities

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, andmake decisions with conviction.

For more information, visit .

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you cantake care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit:

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here .

---

Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - English_formattedESQA508c.pdf

---

Join to apply for the Business Analyst role at Contour Software

Join to apply for the Business Analyst role at Contour Software

Get AI-powered advice on this job and more exclusive features.

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

About Contour

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division

At CSIPay, a Jonas company, we are dedicated to empowering Constellation’s six operating groups in the USA and Canada with seamless payment processing solutions. Our goal is to give you greater control over your revenue, enhance your market potential, and improve customer satisfaction, fostering success for all within the Constellation family.

The Position

The Business Analyst is a strategic, is role with a primary focus on advanced analytics and product ownership tasks. This position is responsible for driving data-informed decision-making across the payments organization by leveraging advanced analytics, financial modeling, and deep domain expertise. In addition to delivering actionable insights and optimizing business performance, the Business Analyst will support product ownership activities such as requirements gathering, providing input to the product backlog, and aligning stakeholders. The ideal candidate combines technical proficiency with business acumen, enabling the organization to unlock value from complex data and maintain a competitive edge in the rapidly evolving payments landscape.

Key Responsibilities

Advanced Analytics & Strategic Evaluation

• Develop, maintain, and enhance financial models (e.g., IRR, ROI, NPV) to assess the viability and impact of new product initiatives, partnerships, and business cases.
• Conduct scenario and sensitivity analyses to support forecasting, budgeting, and long-term planning.
• Analyze large-scale transaction data, customer behavior, and operational metrics to identify trends, opportunities, and risks.
• Translate complex data sets into clear, actionable insights for executive and cross-functional audiences.
• Design and deliver executive-ready presentations and reports that highlight key performance indicators and business outcomes.
• Build and maintain dashboards and automated reports to monitor product and business KPIs.
• Ensure data accuracy, consistency, and accessibility for stakeholders at all levels.
• Support quarterly and annual planning cycles with robust data visualizations and scenario modeling.
  
  

• Provide input to the product backlog, ensuring prioritization is informed by data-driven insights and business value.
• Partner with Product, Engineering, and Finance teams to translate product roadmap items into quantitative business cases.
• Define and track success metrics for new features and initiatives, ensuring alignment with strategic objectives.
• Conduct post-launch evaluations to measure actual performance against forecasts and recommend course corrections.
• Facilitate workshops and working sessions to drive consensus and inform decision-making.
• Serve as a strategic liaison between Product, Finance, Data, and Operations teams to ensure alignment on data inputs, modeling assumptions, and business objectives.
• Champion a data-driven culture by promoting best practices in analytics, reporting, and product development.
  
  

• 3–7 years of experience in business analysis, data analytics, or a related field, preferably within payments, fintech, or financial services.
• Advanced proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI, Quick Sight).
• Strong experience in financial modeling, scenario analysis, and business case development.
• Demonstrated ability to translate complex data into actionable insights and recommendations.
• Experience gathering requirements, documenting user stories, and supporting product development processes.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced, evolving environment.
  
  

• Proficiency in Python or R for advanced analytics and automation.
• Experience with payments platforms (e.g., Stripe, Adyen, Worldpay) or payment processing systems.
• Familiarity with cloud data environments (e.g., Snowflake, BigQuery, AWS Redshift).
• Advanced certifications (e.g., CBAP, CFA, FRM, or relevant analytics credentials).
• Experience in agile product development environments.
• Exposure to backlog management tools (e.g., Jira, Confluence).
  
  

• Consistently deliver high-quality, data-driven recommendations that shape product and business strategy.
• Build robust financial models and dashboards that become trusted sources for decision-making.
• Enable the organization to quickly identify and act on emerging trends, risks, and opportunities in the payments space.
• Foster strong cross-functional relationships, ensuring alignment and clarity across teams.
• Demonstrate a proactive, solutions-oriented mindset, driving continuous improvement in analytics, reporting, and business outcomes.
• Contribute to a culture of data excellence, empowering stakeholders to make informed, strategic decisions.
• Effectively support product ownership activities, ensuring requirements are well-defined, prioritized, and aligned with business goals.
  
  

• Complete onboarding and orientation, including systems, tools, and team introductions.
• Gain a deep understanding of the payments business, product landscape, and key stakeholders.
• Review existing data sources, dashboards, and financial models.
• Shadow product and analytics meetings to observe current processes and pain points.
• Begin building relationships with cross-functional partners (Product, Engineering, Finance, Operations).
  
  

• Take ownership of select analytics projects and begin delivering initial insights and reports.
• Participate in requirements gathering sessions for upcoming product initiatives.
• Provide input to the product backlog based on early data analysis and stakeholder feedback.
• Present first round of findings or recommendations to the team.
• Identify opportunities to improve existing dashboards, reports, or analytics processes.
  
  

• Lead end-to-end analysis for a key product or business initiative, including financial modeling and success metric definition.
• Independently gather and document requirements for a new feature or enhancement.
• Deliver actionable insights that directly inform product or business decisions.
• Facilitate a cross-functional workshop or working session to align on priorities or requirements.
• Demonstrate measurable impact through improved reporting, analytics, or product outcomes.
  
  

• Analytical Thinking: Approaches problems using a logical, data-driven mindset; synthesizes complex information to generate actionable insights.
• Learning on the Fly: Quickly grasps new concepts, technologies, and business models; adapts to change and uncertainty with agility.
• Problem Solving: Identifies root causes, evaluates alternatives, and develops effective solutions to complex challenges.
• Drive for Results: Demonstrates a strong sense of ownership and accountability; consistently delivers high-quality work on time.
• Customer Focus: Understands and anticipates the needs of internal and external customers; prioritizes solutions that deliver business value.
• Dealing with Ambiguity: Thrives in situations with limited information or evolving priorities; makes sound decisions despite uncertainty.
• Collaboration: Builds strong relationships across teams; communicates effectively and works cooperatively to achieve shared goals.
  
  

• Market-leading Salary
• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan (Tenured Employees Only)
• Life Benefit
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Research, Analyst, and Information Technology
• Industries IT Services and IT Consulting

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Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!

The Division

At CSIPay, a Jonas company, we are dedicated to empowering Constellation’s six operating groups in the USA and Canada with seamless payment processing solutions. Our goal is to give you greater control over your revenue, enhance your market potential, and improve customer satisfaction, fostering success for all within the Constellation family.

The Position

The Business Analyst is a strategic, is role with a primary focus on advanced analytics and product ownership tasks. This position is responsible for driving data-informed decision-making across the payments organization by leveraging advanced analytics, financial modeling, and deep domain expertise. In addition to delivering actionable insights and optimizing business performance, the Business Analyst will support product ownership activities such as requirements gathering, providing input to the product backlog, and aligning stakeholders. The ideal candidate combines technical proficiency with business acumen, enabling the organization to unlock value from complex data and maintain a competitive edge in the rapidly evolving payments landscape.

Key Responsibilities

Advanced Analytics & Strategic Evaluation

• Develop, maintain, and enhance financial models (e.g., IRR, ROI, NPV) to assess the viability and impact of new product initiatives, partnerships, and business cases.
• Conduct scenario and sensitivity analyses to support forecasting, budgeting, and long-term planning.
• Analyze large-scale transaction data, customer behavior, and operational metrics to identify trends, opportunities, and risks.
• Translate complex data sets into clear, actionable insights for executive and cross-functional audiences.
• Design and deliver executive-ready presentations and reports that highlight key performance indicators and business outcomes.
• Build and maintain dashboards and automated reports to monitor product and business KPIs.
• Ensure data accuracy, consistency, and accessibility for stakeholders at all levels.
• Support quarterly and annual planning cycles with robust data visualizations and scenario modeling.
  

Product Ownership & Stakeholder Alignment
Gather and document business and technical requirements for new product features and enhancements.

• Provide input to the product backlog, ensuring prioritization is informed by data-driven insights and business value.
• Partner with Product, Engineering, and Finance teams to translate product roadmap items into quantitative business cases.
• Define and track success metrics for new features and initiatives, ensuring alignment with strategic objectives.
• Conduct post-launch evaluations to measure actual performance against forecasts and recommend course corrections.
• Facilitate workshops and working sessions to drive consensus and inform decision-making.
• Serve as a strategic liaison between Product, Finance, Data, and Operations teams to ensure alignment on data inputs, modeling assumptions, and business objectives.
• Champion a data-driven culture by promoting best practices in analytics, reporting, and product development.

Required Experience & Skills

• 3–7 years of experience in business analysis, data analytics, or a related field, preferably within payments, fintech, or financial services.
• Advanced proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI, Quick Sight).
• Strong experience in financial modeling, scenario analysis, and business case development.
• Demonstrated ability to translate complex data into actionable insights and recommendations.
• Experience gathering requirements, documenting user stories, and supporting product development processes.
• Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced, evolving environment.

Preferred Qualifications

• Proficiency in Python or R for advanced analytics and automation.
• Experience with payments platforms (e.g., Stripe, Adyen, Worldpay) or payment processing systems.
• Familiarity with cloud data environments (e.g., Snowflake, BigQuery, AWS Redshift).
• Advanced certifications (e.g., CBAP, CFA, FRM, or relevant analytics credentials).
• Exposure to backlog management tools (e.g., Jira, Confluence).

What Success Looks Like

A high-performing Product Insights Analyst in this role will:

• Consistently deliver high-quality, data-driven recommendations that shape product and business strategy.
• Build robust financial models and dashboards that become trusted sources for decision-making.
• Enable the organization to quickly identify and act on emerging trends, risks, and opportunities in the payments space.
• Foster strong cross-functional relationships, ensuring alignment and clarity across teams.
• Demonstrate a proactive, solutions-oriented mindset, driving continuous improvement in analytics, reporting, and business outcomes.
• Contribute to a culture of data excellence, empowering stakeholders to make informed, strategic decisions.
• Effectively support product ownership activities, ensuring requirements are well-defined, prioritized, and aligned with business goals.
  

30/60/90 Day Onboarding Plan

First 30 Days

• Complete onboarding and orientation, including systems, tools, and team introductions.
• Gain a deep understanding of the payments business, product landscape, and key stakeholders.
• Review existing data sources, dashboards, and financial models.
• Shadow product and analytics meetings to observe current processes and pain points.
• Begin building relationships with cross-functional partners (Product, Engineering, Finance, Operations).

60 Days

• Take ownership of select analytics projects and begin delivering initial insights and reports.
• Participate in requirements gathering sessions for upcoming product initiatives.
• Provide input to the product backlog based on early data analysis and stakeholder feedback.
• Present first round of findings or recommendations to the team.
• Identify opportunities to improve existing dashboards, reports, or analytics processes.

90 Days

• Lead end-to-end analysis for a key product or business initiative, including financial modeling and success metric definition.
• Independently gather and document requirements for a new feature or enhancement.
• Deliver actionable insights that directly inform product or business decisions.
• Facilitate a cross-functional workshop or working session to align on priorities or requirements.
• Demonstrate measurable impact through improved reporting, analytics, or product outcomes.
  
• Analytical Thinking: Approaches problems using a logical, data-driven mindset; synthesizes complex information to generate actionable insights.
• Learning on the Fly: Quickly grasps new concepts, technologies, and business models; adapts to change and uncertainty with agility.
• Problem Solving: Identifies root causes, evaluates alternatives, and develops effective solutions to complex challenges.
• Drive for Results: Demonstrates a strong sense of ownership and accountability; consistently delivers high-quality work on time.
• Customer Focus: Understands and anticipates the needs of internal and external customers; prioritizes solutions that deliver business value.
• Dealing with Ambiguity: Thrives in situations with limited information or evolving priorities; makes sound decisions despite uncertainty.
• Collaboration: Builds strong relationships across teams; communicates effectively and works cooperatively to achieve shared goals.

Exciting Benefits we offer:

Medical Coverage – Self & Dependents

Parents Medical Coverage

Provident Fund

Employee Performance-based bonuses

Home Internet Subsidy

Conveyance Allowance

Profit Sharing Plan (Tenured Employees Only)

Child Care Facility

Company Provided Lunch/Dinner

Professional Development Budget

Recreational area for in-house games

Sporadic On-shore training opportunities

Friendly work environment

Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

As a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally!