44 Business Relationship Management jobs in Pakistan

Business Development Executive / Client Relationship Executive - Fresh Graduate

We are a corporate member of PMEX and is operating since 1994. Its Pakistan’s leading financial brokerage house, corporate member of Pakistan Mercantile Exchange (PMEX) and provides financial services to its clients and deals in commodities. We are looking for Fresh graduates who can work in a fast-paced working environment and willing to kickstart their careers in marketing & sales. Responsibilities: • Daily cold calling and targeting new clients by pitching business plan regarding commodities. • Ensuring excellent customer service through regular client follow up. • Building business relationships with current and potential clients. • To generate quality leads that result in sales. • Work with team to achieve sales performance targets.

Position: Business Development Executive/ Client Relationship Executive – Entry level position. Job Specification

Location: Clifton Block: 5 Karachi. Education: Graduation (B.A/B.com/BBA) Experience: Fresh/06 months in Marketing & Sales Official Timings: Monday – Friday (10 a.m till 07 p.m) & Alternate Saturdays) Salary Range: Basic allowance (23 till 25k ) plus high commission, rewards & incentives shall be offered.

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Job Title: Senior Manager – Corporate Relationship & Business Development

Placement Office: Kharian, Pakistan.

Job Type : Full-time, Permanent.

About Us

ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. We specialize in online remittance services, enabling individuals across 28 countries in the UK, Europe, Canada, and Australia to send money seamlessly to over 100 countries worldwide.

Position Overview

The Senior Manager – Corporate Relationship & Business Development is a key leadership role responsible for expanding ACE’s business network, fostering strategic partnerships, and ensuring exceptional service delivery to corporate partners. This position oversees business partner onboarding, market research, competitor analysis, licensing acquisition, and the expansion of new pay-out corridors. Acting as the primary representative of ACE for business partners, this role ensures strategic alignment, compliance, and operational efficiency. The incumbent will manage the Relationship Department (RD) and report directly to the Executive Head – Business, providing regular insights, performance evaluations, licensing updates, and competitive analyses.

Key Responsibilities

New Business Partner Onboarding

1. Lead the onboarding process for new business partners, including negotiating agreements, defining SLAs, and ensuring regulatory compliance.
2. Work with cross-functional teams to streamline onboarding procedures and enhance partner experience.

Expansion of Pay-out Corridors

1. Identify and assess opportunities to expand ACE’s pay-out network in key markets and high-demand regions.
2. Collaborate with internal stakeholders and external partners to establish new corridors, negotiate favourable terms, and ensure smooth integration.

Licensing & Regulatory Compliance

1. Develop and oversee a comprehensive licensing strategy for ACE’s global operations.
2. Manage licensing applications, renewals, and regulatory approvals to ensure compliance across multiple jurisdictions.

Market Research & Competitive Analysis

1. Conduct in-depth market research to identify emerging trends, business opportunities, and competitive threats.
2. Analyse competitor strategies to drive business differentiation and strategic decision-making.

Strategic Business Development & Relationship Management

1. Develop and implement growth strategies aligned with ACE’s business objectives.
2. Establish and maintain strong relationships with corporate partners, including banks, financial institutions, and money service businesses (MSBs).
3. Act as the primary point of contact for business partners, handling escalations and ensuring prompt resolution of issues.
4. Secure Board of Directors (BOD) approval for new business partners and maintain consistent communication.

Cross-Functional Collaboration

1. Collaborate with sales, compliance, finance, product, and marketing teams to drive business initiatives.
2. Provide strategic insights based on market research and partner feedback.

Departmental Leadership & People Management

1. Oversee Relationship Department (RD) operations, ensuring strategic alignment with company objectives.
2. Recruit, train, and mentor staff, fostering a high-performance culture.
3. Develop and implement SOPs, KPIs, and performance evaluation frameworks for the department.

Job Requirements

General Skills

1. Ability to manage multiple projects, work independently, and meet deadlines.
2. Strong leadership, decision-making, and analytical skills.
3. Effective verbal and written communication abilities.
4. Capacity to work under pressure in a fast-paced environment.

Education & Experience

1. Bachelor’s degree in Business Administration, Finance, or a related field (MBA preferred).
2. Minimum 7 years of experience in corporate relationship management, business development, or strategic partnerships, preferably within the financial services industry.
3. Experience in banking and financial sectors is highly desirable.

Technical & Soft Skills

1. Strong negotiation, interpersonal, and stakeholder management skills.
2. Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
3. Ability to analyse financial data and market trends.
4. Deep understanding of regulatory frameworks in the financial industry.

Entitlements & Benefits

1. Company Vehicle: Official Vehicle + Fuel entitlement
2. Financial Benefits: Provident Fund, Festival Bonuses.
3. Healthcare & Insurance: Medical Coverage, Life Insurance.
4. Paid Leaves & Business Travel: Domestic & International based on work requirements.
5. Accommodation: Company-maintained bachelor’s residence with meals.

ACE Money Transfer profile:

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Job Title:

Senior Manager – Corporate Relationship & Business Development Placement Office:

Kharian, Pakistan. Job Type : Full-time, Permanent. About Us ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. We specialize in online remittance services, enabling individuals across 28 countries in the UK, Europe, Canada, and Australia to send money seamlessly to over 100 countries worldwide. Position Overview The Senior Manager – Corporate Relationship & Business Development is a key leadership role responsible for expanding ACE’s business network, fostering strategic partnerships, and ensuring exceptional service delivery to corporate partners. This position oversees business partner onboarding, market research, competitor analysis, licensing acquisition, and the expansion of new pay-out corridors. Acting as the primary representative of ACE for business partners, this role ensures strategic alignment, compliance, and operational efficiency. The incumbent will manage the Relationship Department (RD) and report directly to the Executive Head – Business, providing regular insights, performance evaluations, licensing updates, and competitive analyses. Key Responsibilities New Business Partner Onboarding Lead the onboarding process for new business partners, including negotiating agreements, defining SLAs, and ensuring regulatory compliance. Work with cross-functional teams to streamline onboarding procedures and enhance partner experience. Expansion of Pay-out Corridors Identify and assess opportunities to expand ACE’s pay-out network in key markets and high-demand regions. Collaborate with internal stakeholders and external partners to establish new corridors, negotiate favourable terms, and ensure smooth integration. Licensing & Regulatory Compliance Develop and oversee a comprehensive licensing strategy for ACE’s global operations. Manage licensing applications, renewals, and regulatory approvals to ensure compliance across multiple jurisdictions. Market Research & Competitive Analysis Conduct in-depth market research to identify emerging trends, business opportunities, and competitive threats. Analyse competitor strategies to drive business differentiation and strategic decision-making. Strategic Business Development & Relationship Management Develop and implement growth strategies aligned with ACE’s business objectives. Establish and maintain strong relationships with corporate partners, including banks, financial institutions, and money service businesses (MSBs). Act as the primary point of contact for business partners, handling escalations and ensuring prompt resolution of issues. Secure Board of Directors (BOD) approval for new business partners and maintain consistent communication. Cross-Functional Collaboration Collaborate with sales, compliance, finance, product, and marketing teams to drive business initiatives. Provide strategic insights based on market research and partner feedback. Departmental Leadership & People Management Oversee Relationship Department (RD) operations, ensuring strategic alignment with company objectives. Recruit, train, and mentor staff, fostering a high-performance culture. Develop and implement SOPs, KPIs, and performance evaluation frameworks for the department. Job Requirements General Skills Ability to manage multiple projects, work independently, and meet deadlines. Strong leadership, decision-making, and analytical skills. Effective verbal and written communication abilities. Capacity to work under pressure in a fast-paced environment. Education & Experience Bachelor’s degree in Business Administration, Finance, or a related field (MBA preferred). Minimum 7 years of experience in corporate relationship management, business development, or strategic partnerships, preferably within the financial services industry. Experience in banking and financial sectors is highly desirable. Technical & Soft Skills Strong negotiation, interpersonal, and stakeholder management skills. Advanced proficiency in Microsoft Outlook, Word, Excel, and PowerPoint. Ability to analyse financial data and market trends. Deep understanding of regulatory frameworks in the financial industry. Entitlements & Benefits Company Vehicle: Official Vehicle + Fuel entitlement Financial Benefits: Provident Fund, Festival Bonuses. Healthcare & Insurance: Medical Coverage, Life Insurance. Paid Leaves & Business Travel: Domestic & International based on work requirements. Accommodation: Company-maintained bachelor’s residence with meals. ACE Money Transfer profile:

Will take a proactive, confident and friendly approach to all aspects of Customer Services and Relationship Management. This may overlap with some Marketing, Business Development and Operational responsibilities.

Job Specification

MAIN DUTIES:

1. Handle incoming live website chat (existing and new customers)
2. Handle all incoming phone calls and emails (customers, clients etc)
3. Manage queries, course listings and bookings on third party websites (Emagister)
4. Identify, contact and generate leads for corporate clients and potential customers via social media (likes / followers / targeted search / google search / professional memberships)
5. Manage tickets on Freshdesk – keep track of potential leads, chase (emails & calls)
6. Coordinate with ELN Pakistan’s admin and office operations within agreed timescales.
7. Monitor and work towards relevant KPI’s (customer service, marketing – UK and PK).

ELN is a UK based centre providing Pearson (BTEC) and Laser Learning Accredited Teacher Training, Quality Assurance Training and Leadership and Management Training at all levels. We will soon expand our portfolio of online UK approved training.

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Location: Lahore, Pakistan

Company: Zameen.com

Key Responsibilities:

• Actively generate and manage leads for real estate sales.
• Develop and maintain strong relationships with clients, ensuring their needs are met and expectations exceeded.
• Provide comprehensive details and insights about real estate properties to potential clients.
• Conduct client meetings, property site visits, and presentations to facilitate decision-making.
• Understand client requirements and provide tailored solutions to meet their needs.
• Drive sales performance and achieve sales targets.
• Provide training and guidance to junior sales team members when required.

Required Skills and Qualifications:

• At least 1-2 years of experience in sales, preferably in real estate or related sectors.
• Strong communication and negotiation skills.
• Ability to meet and exceed sales targets.
• In-depth knowledge of the local real estate market and trends.
• Self-motivated, results-driven, and goal-oriented individual.

Why Zameen.com?

• Competitive salary and performance-based incentives.
• Opportunity to work in a fast-paced and growing company.
• Career growth and development opportunities.

Seniority level

• Seniority level Associate

Employment type

• Employment type Full-time

Job function

• Job function Customer Service, Public Relations, and Sales
• Industries Real Estate, Telephone Call Centers, and Investment Advice

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Resolve customer complaints via phone, email, mail, or social media.

Use telephones to reach out to customers and verify account information.

Greet customers warmly and ascertain the problem or reason for calling.

Assist with placement of orders, refunds, or exchanges.

Advise on company information.

Take payment information and other pertinent information such as addresses and phone numbers.

Place or cancel orders.

Attempt to persuade customers to reconsider cancellation.

Inform customers of deals and promotions.

Sell products and services.

Utilize computer technology to handle high call volumes.

Work with customer service manager to ensure proper customer service is being delivered.

Compile reports on overall customer satisfaction.

Location

Information Technology and Services - Islamabad, Pakistan

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Customer Relationship Officer
Ifi Consultant, Pakistan

IFI Consultants is a representative of reputed International Organizations and offers a bouquet of Financial Services to banks and financial institutions, besides providing management consultancy to local business concerns.

Job Specification

We require the services of a Female Customer Relationship Officer who should be at least a graduate with a minimum of 1 year of relevant experience for our Head Office at Lahore.

Location: Information Technology and Services - Lahore, Pakistan

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Customer Relationship Manager
Elegant Menswear, Pakistan

To provide and promote a professional, high-quality, front-line customer-focused telephone, email, and mailing service to all customers. Proactively seek to identify customer needs and effectively respond and refer leads to the appropriate channels for follow-up.

To take ownership and responsibility for all inquiries presented to the Customer Relationship department, identify customer needs, and utilize appropriate questioning and listening skills to identify and offer appropriate solutions.

Job Specification

1) To execute and maintain customer services operations such as:

1. Obtaining and verifying customer information
2. Educating about loyalty and other promotions
3. Processing and dispatching of club cards
4. Following up for the activations of club cards
5. Responding to inquiries regarding club cards and active promotions
6. Marketing campaigns
7. Customer invitations
8. Managing customer complaints and suggestions

2) To liaise and arrange corporate meetings for the Marketing Head.
3) To conduct research on the latest trends and update summary to the Marketing Head.
4) Communicating with target audiences and managing customer relationships.
5) Liaising with designers and printers.
6) Organizing photo shoots.
7) Arranging for the effective distribution of marketing materials.
8) Maintaining and updating customer databases.
9) Conducting market research such as customer questionnaires and focus groups.
10) Contributing to, and developing, marketing plans and strategies.
11) Managing the publication of all publicity material to maximize brand promotion.
12) Creating and developing new innovative ways to communicate the company message to their existing customers.
13) Supporting the marketing head in day-to-day marketing activities.
14) Planning, developing, and delivering campaigns as agreed within timescales.
15) Executing all outbound activities in line with team objectives.
16) Regularly conducting customer service surveys as per requirements.
17) Developing promotional opportunities and ideas from conception through to delivery.

Female candidates are encouraged to apply.

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Customer Relationship Officer
Smart Resource Pvt. Ltd., Pakistan

• Able to use computer and office programs.
• Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills

Benefits of being with us

• Attractive Package with Incentives and Bonuses
• Free Lunch / Tea / Coffee / Refreshment
• Fuel allowances
• Life Insurance(After probation)

Job Specification

Job Requirements:

• O Levels/Matric or above
• Able to use computer and office programs.
• Strong interpersonal skills. Sales representatives need a mix of both verbal communication and listening skills

Benefits of being with us

• Attractive Package with Incentives and Bonuses

Information Technology and Services - Islamabad, Pakistan #J-18808-Ljbffr