48 Ancillary Services jobs in Pakistan

Clinical Support Specialist

Lahore, Punjab DCC Consultants

Posted 13 days ago

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Job Description

- Schedule and confirm patient appointments via phone, email, or scheduling software.

- Prepare and send reminders for upcoming appointments or follow-ups.

- Maintain and update patient records in the electronic medical records (EMR) system.

- Assist with insurance verification and pre-authorization processes.

- Manage incoming and outgoing correspondence, including emails and faxes.

- Serve as the first point of contact for patients, addressing inquiries with professionalism and empathy.

- Escalate complex patient concerns to the appropriate medical staff or departments.

- Collect patient information and update records during virtual check-ins.

- Provide patients with instructions for telehealth sessions and other virtual services.

Office Coordination:

- Manage daily workflows to ensure timely communication between patients and medical staff.

- Coordinate with medical providers to ensure schedule alignment.

- Organize and prioritize tasks to meet deadlines and maintain clinic efficiency.

Requirements

Work Experience:
- A minimum of 02 Years of telehealth experience in a UK or US-based Healthcare Company is required.

Skills:

  1. Knowledge of medical terminology and EMR systems.
  2. Excellent verbal and written communication skills in English language.
  3. Proficient in using scheduling and communication tools (Microsoft Office, telehealth platforms).
  4. Strong organizational and multitasking abilities.
  5. Ability to maintain confidentiality and adhere to HIPAA regulations.
  6. Critical decision-making skills.
  7. Strong interpersonal, organizational, and data entry skills.
  8. Empathize with patient’s needs.
  9. Proficiency in Microsoft Suite: Outlook, Word, Excel.
  10. Experience working with EMR Software.

Education:
- MBBS degree and 01-year house job.

Work hours: 6 pm – 3 am PKT (Night shift)

Gross Salary (USD): $500-550

Benefits: EOBI, Provident Fund, Health Insurance (IPD, OPD), Transport.

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Clinical Support Specialist

Lahore, Punjab DCC Consultants

Posted 10 days ago

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Job Description

- Schedule and confirm patient appointments via phone, email, or scheduling software. - Prepare and send reminders for upcoming appointments or follow-ups. - Maintain and update patient records in the electronic medical records (EMR) system. - Assist with insurance verification and pre-authorization processes. - Manage incoming and outgoing correspondence, including emails and faxes. - Serve as the first point of contact for patients, addressing inquiries with professionalism and empathy. - Escalate complex patient concerns to the appropriate medical staff or departments. - Collect patient information and update records during virtual check-ins. - Provide patients with instructions for telehealth sessions and other virtual services. Office Coordination:

- Manage daily workflows to ensure timely communication between patients and medical staff. - Coordinate with medical providers to ensure schedule alignment. - Organize and prioritize tasks to meet deadlines and maintain clinic efficiency. Requirements

Work Experience: - A minimum of 02 Years of telehealth experience in a UK or US-based Healthcare Company is required. Skills: Knowledge of medical terminology and EMR systems. Excellent verbal and written communication skills in English language. Proficient in using scheduling and communication tools (Microsoft Office, telehealth platforms). Strong organizational and multitasking abilities. Ability to maintain confidentiality and adhere to HIPAA regulations. Critical decision-making skills. Strong interpersonal, organizational, and data entry skills. Empathize with patient’s needs. Proficiency in Microsoft Suite: Outlook, Word, Excel. Experience working with EMR Software. Education: - MBBS degree and 01-year house job. Work hours:

6 pm – 3 am PKT (Night shift) Gross Salary (USD):

$500-550 Benefits:

EOBI, Provident Fund, Health Insurance (IPD, OPD), Transport.

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Manager Medical Services

Rehman Medical Institute

Posted 17 days ago

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Job Description

Manager Medical Services
Rehman Medical Institute, Pakistan
  1. To be responsible for preparing and executing medical systems for scrutiny, management, evaluation and final implementation for patients' management.
  2. To assist the Director of Medical Services in planning, coordinating, managing, and controlling medical, paramedical, and nursing staff.
  3. To ensure smooth working relationships with the staff of support and allied services.
  4. To assist the Director of Medical Services on all matters related to medical services at the RMI.
  5. To ensure effective and efficient functioning of the diagnostics, laboratories, the OT, ICU, CCU, Cath lab, and the Emergency.
  6. Supervision of wards ensuring that medical procedures are strictly followed in the wards.
  7. Initiating requisition for procurement/replacement of medical equipment and implements.
  8. Reporting on the state of medical facilities/equipment/installations to the Director of Medical Services.
  9. To maintain the duty rosters of medical staff, ensuring proper and fair relief and rotation.
  10. To evaluate the administrative needs from a medical viewpoint and keep the Director of Medical Services informed about these.
  11. To be responsible for supervision and performance of doctors and technicians, ensuring that punctuality, efficiency, effectiveness, equality, and professional ethics are followed:
  • Monitoring the ICU staff activities related to patient reception, handling, and shifting.
  • Checking of ICU records including progress notes, procedure notes, any special calls, etc.
  • Monitoring of Medicine disposals and other items used in ICU.
  • Supervision of Cath lab staff, ECG, ETT, USG & Echo staff.
  • Scheduling of different staff in coordination and consultation with the sectional heads.
  • Shall approve leave of all medical staff working in different units on recommendation of Head of Department or Head Nurse.
  • Shall daily report to the Director of Medical Services on any emergent medical care matters at RMI.
  • Shall coordinate with the Administration Department (i.e., Engineering, Security, and Support Services) regarding patient care and the running of all Medical Units.
  • Shall ensure implementation of RMI rules/policies in all the medical/surgical units in spirit.
  • Shall be required to supervise the maintenance of all vital statistics as well as other relevant patient records that could be used when needed and for future planning purposes.
  • Job Specification

    Education:
    MBBS and preferably an MBA or other related specialization in medical care management.

    Experience:
    Minimum 5 years administration experience in the government, private, or non-government sectors.

    Skills:
    Strong interpersonal skills, inter- and intra-professional/group communication skills, conflict resolution, and operational management/supervision skills. Fair amount of computer literacy and knowledge of relevant hospital management information systems/software operations. Effective operational leadership and a humane and professional work attitude.

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    Director Medical Services

    Peshawar, North West Frontier Rehman Medical Institute

    Posted 19 days ago

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    Job Description

    Director Medical Services
    Rehman Medical Institute, Pakistan

    1. To be fully responsible for all ‘functional' medical departments and their administration, with an emphasis on planning, implementation, coordination and evaluation of medical, nursing and allied services.
    2. To verbally report to the CEO on the state of hospital services with daily activity reports and weekly operational management reports.
    3. To be able to maintain and develop a cordial and professional working relationship with the visiting consultants and assist the CEO in decision making related to the management of their practice in the hospital.
    4. To ensure a smooth integration of all medical resources - medical personnel, medicine, equipment and consumables etc. in an efficient and effective manner, and assisting the CEO in overall medical staff planning and evaluation.
    5. To ensure fulfillment of the workplace training/orientation needs and motivational requirements of all the medical staff that is related to smooth execution of their duty at RMI.
    6. To establish and promote a productive working relationship between various categories and levels of medical staff and departments.
    7. To be responsible for developing the institutional structures for planning and organizing post-graduate medical training, house-job training, paramedical and nursing staff training at RMI on professional and international medical standards.
    8. To report to the Chairman on the performance and progress of the hospital medical services at the end of every month.
    9. To be responsible for reviewing, regulating and evaluating medical operations, procedures and activities (to ensure compliance with government regulations and relevant RMI policies.
    10. To carry out periodic monitoring and evaluation - daily basis hospital rounds and surprise inspections, weekly meetings with the concerned head of the departments, and instructions and follow up.
    11. To design efficient protocols, rules and procedures in the medical services for implementation through friction free coordination and liaison with other departments.
    12. To design and supervise the marketing programs of RMI medical services under the guidance of the CEO and their execution; coordinating with Finance (for costing of medical services), procurement (medical purchases) and Public Relations departments (to develop individual and corporate clientage for RMI).
    13. To project the best image of RMI in the medical community, the government, media and the international development sector through collaborative initiatives under the guidance of the CEO and other related duties and responsibilities assigned by the Chairman/CEO with regard to what is expected of the Director of Medical Services in a private sector hospital.
    14. To be able to maintain ethical medical practice and that patients' documentation is completed and secured for patient's record and that the confidentiality is ensured.

    Reporting relationships:
    The DMS shall report directly to the CEO, and as a member of the management committee shall also report to the Chairman when required.

    Job Specification

    Education:
    MBBS, preferably with a Masters degree in hospital/public health management or related discipline from a recognized university.
    Experience:
    Minimum 8 years experience of hospital management or administration in the government, private, or the non-government sector.
    Skills:
    1. Strong communication, negotiation and interpersonal skills required for the position.
    2. Should be a team player, and well-versed with the concepts of group dynamics.
    3. Should be a good listener and capable to work under stress in a challenging environment.
    4. Participative leadership/management thinking and ability to resolve workplace conflicts.
    5. To be able to take initiatives and manage his/her department independently.

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    Manager Medical Services

    Islamabad, Islamabad MTBC

    Posted 19 days ago

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    Job Description

    Bachelor degree in Management Science or related field.

    Responsibilities
    • Manage day-to-day operations of the medical department within budgeted guidelines and to the highest standards.
    • Maintain excellent levels of internal customer service.
    • Work as a liaison between employees and medical coordinators, addressing issues of employees with medical coordinators.
    • Coordinate with hospitals, vendors, and pharmacies on issues related to the medical facility.
    • Prepare and manage the budget for the medical department and manage inventory.
    • Create a liaison between admin and medical department in managing inventory.
    • Perform analysis of the medical facility and report to higher management.
    Job Specification
    • At least Bachelor’s degree in Management Science or related field.
    • Proven work experience of at least 5 years in a similar position. Hospital Administration experience will be preferred.

    Location: Rawalpindi, Pakistan

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    Director Medical Services

    Peshawar, North West Frontier Rehman Medical Institute

    Posted 25 days ago

    Job Viewed

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    Job Description

    Director Medical Services Rehman Medical Institute, Pakistan

    1. To be fully responsible for all ‘functional' medical departments and their administration, with an emphasis on planning, implementation, coordination and evaluation of medical, nursing and allied services. 2. To verbally report to the CEO on the state of hospital services with daily activity reports and weekly operational management reports. 3. To be able to maintain and develop a cordial and professional working relationship with the visiting consultants and assist the CEO in decision making related to the management of their practice in the hospital. 4. To ensure a smooth integration of all medical resources - medical personnel, medicine, equipment and consumables etc. in an efficient and effective manner, and assisting the CEO in overall medical staff planning and evaluation. 5. To ensure fulfillment of the workplace training/orientation needs and motivational requirements of all the medical staff that is related to smooth execution of their duty at RMI. 6. To establish and promote a productive working relationship between various categories and levels of medical staff and departments. 7. To be responsible for developing the institutional structures for planning and organizing post-graduate medical training, house-job training, paramedical and nursing staff training at RMI on professional and international medical standards. 8. To report to the Chairman on the performance and progress of the hospital medical services at the end of every month. 9. To be responsible for reviewing, regulating and evaluating medical operations, procedures and activities (to ensure compliance with government regulations and relevant RMI policies. 10. To carry out periodic monitoring and evaluation - daily basis hospital rounds and surprise inspections, weekly meetings with the concerned head of the departments, and instructions and follow up. 11. To design efficient protocols, rules and procedures in the medical services for implementation through friction free coordination and liaison with other departments. 12. To design and supervise the marketing programs of RMI medical services under the guidance of the CEO and their execution; coordinating with Finance (for costing of medical services), procurement (medical purchases) and Public Relations departments (to develop individual and corporate clientage for RMI). 13. To project the best image of RMI in the medical community, the government, media and the international development sector through collaborative initiatives under the guidance of the CEO and other related duties and responsibilities assigned by the Chairman/CEO with regard to what is expected of the Director of Medical Services in a private sector hospital. 14. To be able to maintain ethical medical practice and that patients' documentation is completed and secured for patient's record and that the confidentiality is ensured.

    Reporting relationships: The DMS shall report directly to the CEO, and as a member of the management committee shall also report to the Chairman when required. Job Specification

    Education: MBBS, preferably with a Masters degree in hospital/public health management or related discipline from a recognized university. Experience: Minimum 8 years experience of hospital management or administration in the government, private, or the non-government sector. Skills: 1. Strong communication, negotiation and interpersonal skills required for the position. 2. Should be a team player, and well-versed with the concepts of group dynamics. 3. Should be a good listener and capable to work under stress in a challenging environment. 4. Participative leadership/management thinking and ability to resolve workplace conflicts. 5. To be able to take initiatives and manage his/her department independently.

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    Manager Medical Services

    Islamabad, Islamabad MTBC

    Posted 25 days ago

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    Job Description

    Bachelor degree in Management Science or related field. Responsibilities

    Manage day-to-day operations of the medical department within budgeted guidelines and to the highest standards. Maintain excellent levels of internal customer service. Work as a liaison between employees and medical coordinators, addressing issues of employees with medical coordinators. Coordinate with hospitals, vendors, and pharmacies on issues related to the medical facility. Prepare and manage the budget for the medical department and manage inventory. Create a liaison between admin and medical department in managing inventory. Perform analysis of the medical facility and report to higher management. Job Specification

    At least Bachelor’s degree in Management Science or related field. Proven work experience of at least 5 years in a similar position. Hospital Administration experience will be preferred. Location: Rawalpindi, Pakistan

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    Patient Service Representative/Customer Care

    Punjab, Punjab Texas Behavioral Health, PLLC.

    Posted 13 days ago

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    Job Description

    Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experiencedPatient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position

    Timings 06 PM – 03 AM PST (Monday- Friday)-Evening Time

    DUTIES AND RESPONSIBILITIES:

    • Contact patients via telephone prior to their scheduled appointment.
    • Interview patients over the telephone to obtain complete and accurate information
    • Enter all patient data into the electronic medical record
    • Re-schedule patient appointments as required via telephone calls

    and written notification to patients.

    • Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
    • Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
    • Other duties as assigned.

    Qualifications and Skills:

    • Must display a 'customer-first mentality
    • English proficiency required (Listening and Speaking)
    • Self-starter and self-manager (Complete Training will be provided)
    • Must be able to provide excellent patient care and handle difficult situations if necessary.
    • Must be organized.
    • Must know how to document properly.
    • Must be punctual and have reliable transportation.
    • Must be willing to work as a team player with fellow peers and providers.

    .

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    Patient Service Representative/Customer Care

    Lahore, Punjab Texas Behavioral Health, PLLC.

    Posted 13 days ago

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    Job Description

    Texas Behavioral Health, PLLC has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced Patient Service Representative/Customer Care to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position.

    Timings: 06 PM – 03 AM PST (Monday- Friday) - Evening Time

    DUTIES AND RESPONSIBILITIES:
    • Contact patients via telephone prior to their scheduled appointment.
    • Interview patients over the telephone to obtain complete and accurate information.
    • Enter all patient data into the electronic medical record.
    • Re-schedule patient appointments as required via telephone calls and written notification to patients.
    • Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database.
    • Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider.
    • Other duties as assigned.
    Qualifications and Skills:
    • Must display a 'customer-first mentality.'
    • English proficiency required (Listening and Speaking).
    • Self-starter and self-manager (Complete Training will be provided).
    • Must be able to provide excellent patient care and handle difficult situations if necessary.
    • Must be organized.
    • Must know how to document properly.
    • Must be punctual and have reliable transportation.
    • Must be willing to work as a team player with fellow peers and providers.
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    Patient Service Representative/Customer Care

    Lahore, Punjab Texas Behavioral Health, PLLC.

    Posted 10 days ago

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    Job Description

    Texas Behavioral Health, PLLC

    has dedicated years of experience and expertise in the Houston area to provide comprehensive outpatient and inpatient behavioral health and psychiatric care for adults and children in our local community. Texas Behavioral Health is constantly on the path for growth and new development. We are looking to add an experienced

    Patient Service Representative/Customer Care

    to our team that will contribute to our mission along with embodying the same values as us. Along with patient satisfaction, employee satisfaction is at the top of our list of priorities. We look forward to the possibility of welcoming new minds to our team and are hopeful to find a good fit for this position. Timings:

    06 PM – 03 AM PST (Monday- Friday) - Evening Time DUTIES AND RESPONSIBILITIES:

    Contact patients via telephone prior to their scheduled appointment. Interview patients over the telephone to obtain complete and accurate information. Enter all patient data into the electronic medical record. Re-schedule patient appointments as required via telephone calls and written notification to patients. Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the database. Coordinate messages between patients and physicians. If consult calls are received, they must be properly handled and routed to the correct provider. Other duties as assigned. Qualifications and Skills:

    Must display a 'customer-first mentality.' English proficiency required (Listening and Speaking). Self-starter and self-manager (Complete Training will be provided). Must be able to provide excellent patient care and handle difficult situations if necessary. Must be organized. Must know how to document properly. Must be punctual and have reliable transportation. Must be willing to work as a team player with fellow peers and providers.

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