42 Advice Officer jobs in Pakistan

Job type: Full Time

Job Nature: On Site

Department: Support

Job Description

Description:

Cyber Advance Solutions is seeking a dedicated and customer-focused Software Support Officer to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, software support, and ensuring the successful implementation and maintenance of our software solutions.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Strong communication and interpersonal skills.
• Experience in customer service or software support is preferred.
• Ability to troubleshoot and resolve technical issues effectively.
• Proficiency in software implementation and training.

Responsibilities:

• Provide professional and efficient support to customers to address inquiries and resolve issues promptly.
• Assist in deploying, configuring, and troubleshooting software applications to meet customer needs.
• Gather and analyze customer feedback to continuously improve products and services.
• Foster strong relationships with customers through regular follow-ups to ensure satisfaction and retention.
• Conduct training sessions for customers to help them effectively use software solutions.
• Participate in testing software updates and new features to ensure quality and functionality before deployment.

Experience Required:

Fresh Graduate Required

Why Join Us:

• Competitive salary and benefits.
• Opportunity to work with a leading software company.
• Professional growth and development opportunities.
• Collaborative and innovative work environment.

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AffinityVibez is a business management consultancy company having presence in Pakistan. We have matured from a narrowly-focused team to a well-established company. We work with businesses of all sizes, across a wide range of industries, to help them identify and solve problems, develop and implement new strategies, and make informed decisions.

Job Duties & Responsibilities:

1. Provide excellent customer service and technical support to clients and customers via phone, email, and live chat.
2. Respond to customer inquiries and issues in a timely and efficient manner.
3. Troubleshoot and resolve technical issues with the services.
4. Escalate complex issues to the appropriate department or team member for further assistance.
5. Document and track customer interactions and issues as per company policies.
6. Gather customer feedback and provide suggestions for improvements to products and services.
7. Participate in ongoing training and development to stay informed about new products and services.
8. Collaborate with other departments within the company to ensure a seamless customer experience.
9. Meet and exceed customer satisfaction metrics and goals.

Salary + Benefits:

1. Salary (As per the Interview).
2. EOBI.
3. Provident Fund.
4. Monthly Performance based Bonus.
5. Appreciation based Lunch/Dinner/Trips.
6. Bi-Annual Increments + Performance-based Increments on Salary.

Job Specification

Required Skills:

1. Strong customer service and technical support skills.
2. Excellent English communication and problem-solving skills.
3. Strong ability to multitask and prioritize.
4. Experience with SAP and other software like CRM is a plus.
5. Ability to work effectively in a team-oriented environment.

#J-18808-Ljbffr

tendersglobal.net

JOB DESCRIPTION

Organization Mission

UNDP works with the Government and people of Pakistan to develop local solutions to development challenges. In an evolving development context, we support Pakistan’s efforts to build a more equitable, prosperous, peaceful and resilient society, and to achieve its SDGs and COP25 targets. UNDP promotes transformational change by fostering strategic partnerships with national counterparts in the federal, provincial and regional governments, civil society, the private sector and the local and international community. UNDP supports transformational change by providing technical assistance focusing on developing capacity within national and local authorities, providing solutions with strong monitoring and evaluation tools, and delivering programmes with maximum efficiency, transparency and accountability.

UNDP’s ultimate goal is to improve the lives of the people of Pakistan through keeping people out of poverty; governance for peaceful, just and inclusive societies; crisis prevention and increased resilience; nature-based solutions for development; clean affordable energy; and women”s empowerment and gender equality.

Context

Pakistan presently faces serious development challenges due to the worsening state of the environment, increasing pressure on natural resources and climate change. As per the Germanwatch Global Climate Risk Index, Pakistan ranks 8th most vulnerable country to the impacts of climate change. The annual mean temperature has increased by 0.5°C, over the last five decades, with changes in the pattern of precipitation, an increase in glacial melting, rising sea levels and high intensity of flash floods and droughts. The variability in climate and weather patterns has increased the intensity and frequency of disasters which is drastically undermining development in the country. Moreover, Pakistan’s economy remains highly vulnerable to likely future threats posed by climate change and multi-sectoral and holistic mitigation measures must be accorded high priority to mitigate these threats. The Climate Promise initiative aims to improve the cooperation and resilience of local and regional stakeholders to the threats and risks posed by climate change. The project aims to provide support to the Government of Pakistan and its partners in the field of environmental sustainability and increased resilience to climate change at national and sub-national levels. The project will provide technical assistance to government counterparts for effective implementation of Climate Change policies, Nationally Determined Contributions, and compliance to international conventions and will also contribute to enhancing resilience of institutions and communities through implementation of various initiatives.

Key Responsibilities

Under the direct supervision of Project Manager, Climate Resilience Programme, the UN Volunteer will undertake the following tasks:

The Project Support Officer will provide coordination and technical assistance to ensure the smooth implementation, monitoring, and reporting of project activities. The role will support planning processes, partner engagement, knowledge management, and day-to-day operational coordination under the guidance of the supervisor;

Key Responsibilities:
• Support the implementation of project work plans and ensure timely follow-up on agreed actions and deliverables.
• Assist in coordinating with internal teams, partners, and stakeholders to support project planning, progress tracking, and information sharing.
• Contribute to the preparation of periodic progress reports, briefs, meeting notes, and oth-er documentation as required.
• Assist in monitoring project indicators, collecting and compiling data, and supporting analy-sis for reporting and learning purposes.
• Support the organization of meetings, field visits, training sessions, and stakeholder consul-tations, including logistical and administrative arrangements.
• Contribute to the development and dissemination of communication and knowledge prod-ucts such as newsletters, success stories, and social media content.
• Provide administrative and coordination support for procurement, recruitment, and other operational processes.
• Maintain proper filing systems (physical and digital) and ensure all project records are up-dated and accessible.
• Assist in tracking donor reporting timelines and compiling inputs for donor engagement and resource mobilization activities.
• Perform other related duties as may be assigned by the supervisor.

Furthermore, UN Volunteers are required to:
• Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and actively participating in UNV activities (e.g., events marking International Volunteer Day);
• Familiarize themselves with and build upon traditional and/or local forms of volunteerism in the host country;
• Reflect on the type and quality of voluntary action they are undertaking, including participa-tion in ongoing reflection activities;
• Contribute articles, write-ups, and other materials on field experiences for inclusion in UNV publications, websites, newsletters, press releases, etc.;
• Support the UNV Buddy Programme for newly arrived UN Volunteers;
• Promote or advise local groups on the use of online volunteering, or encourage relevant lo-cal individuals and organizations to engage with the UNV Online Volunteering service whenever possible.

Required Skills and Experience

• Experience supporting proposal writing, donor mapping, or compiling inputs for funding opportunities.
• Exposure to coordinating with project stakeholders, organizing meetings, or supporting community-based activities.
• Ability to assist in preparing communication materials, social media content, or knowledge-sharing products.
• Familiarity with projects related to energy, environment, resilience, climate change, or gender is an asset.
• Experience supporting documentation processes, maintaining knowledge repositories, or organizing reports and project files.
• Basic understanding of working with government counterparts, development partners, or civil society organizations.
• Ability to provide logistical and documentation support for events, briefings, or reporting needs of senior team members.
• Demonstrated attention to detail and ability to track project activities and deadlines.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with online collabo-ration tools is desirable.

Core Competencies

Accountability
Adaptability and Flexibility
Building Trust
Communication
Creativity
Empowering Others
Ethics and Values
Integrity
Judgement and Decision-making
Knowledge Sharing
Leadership
Managing Performance
Professionalism
Respect for Diversity
Working in Teams

Living Conditions

As this is a national UNV assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials.
UNV Field Unit will help you open a Pak rupee bank account with Standard Chartered Bank or any other local bank at your duty station.

Assignment remarks:
This is a national UNV assignment and a Volunteer Living Allowance (VLA) of PKR 105,097 is provided monthly to cover housing, utilities and normal cost of living expenses. Life health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as final repatriation (if applicable) and resettlement allowance for satisfactory service.

Apply for job
To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this internship posting.

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MS Windows, MS Office, Email & Antivirus installation, administration, and troubleshooting.

Installing and configuring computer hardware, software, systems, networks, printers, and scanners.

Planning and undertaking scheduled maintenance upgrades.

Install and support LAN, WANs, network segments, Internet.

Install and maintain network hardware and software.

Install and configure new computers and other IT equipment.

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Times Consultant (Pvt) Ltd. is offering full-time opportunities and looking for mainly fresh graduates who are eager to make a career in international education by working for our Partner international Universities.

An individual must be good in English composition, efficient in typing, and write-ups.

The job mainly includes handling of:

1. Aliasing between counselors and students
2. Coordinating with students and partner universities

Location: I & T Centre G 7/1 G-7, Islamabad, Islamabad Capital Territory 44000, Pakistan

#J-18808-Ljbffr

AffinityVibez is a business management consultancy company having presence in Pakistan. We have matured from a narrowly-focused team to a well-established company. We work with businesses of all sizes, across a wide range of industries, to help them identify and solve problems, develop and implement new strategies, and make informed decisions. Job Duties & Responsibilities: Provide excellent customer service and technical support to clients and customers via phone, email, and live chat. Respond to customer inquiries and issues in a timely and efficient manner. Troubleshoot and resolve technical issues with the services. Escalate complex issues to the appropriate department or team member for further assistance. Document and track customer interactions and issues as per company policies. Gather customer feedback and provide suggestions for improvements to products and services. Participate in ongoing training and development to stay informed about new products and services. Collaborate with other departments within the company to ensure a seamless customer experience. Meet and exceed customer satisfaction metrics and goals. Salary + Benefits: Salary (As per the Interview). EOBI. Provident Fund. Monthly Performance based Bonus. Appreciation based Lunch/Dinner/Trips. Bi-Annual Increments + Performance-based Increments on Salary. Job Specification

Required Skills: Strong customer service and technical support skills. Excellent English communication and problem-solving skills. Strong ability to multitask and prioritize. Experience with SAP and other software like CRM is a plus. Ability to work effectively in a team-oriented environment.

#J-18808-Ljbffr

tendersglobal.net

JOB DESCRIPTION

Organization Mission

UNDP works with the Government and people of Pakistan to develop local solutions to development challenges. In an evolving development context, we support Pakistan’s efforts to build a more equitable, prosperous, peaceful and resilient society, and to achieve its SDGs and COP25 targets. UNDP promotes transformational change by fostering strategic partnerships with national counterparts in the federal, provincial and regional governments, civil society, the private sector and the local and international community. UNDP supports transformational change by providing technical assistance focusing on developing capacity within national and local authorities, providing solutions with strong monitoring and evaluation tools, and delivering programmes with maximum efficiency, transparency and accountability. UNDP’s ultimate goal is to improve the lives of the people of Pakistan through keeping people out of poverty; governance for peaceful, just and inclusive societies; crisis prevention and increased resilience; nature-based solutions for development; clean affordable energy; and women”s empowerment and gender equality. Context

Pakistan presently faces serious development challenges due to the worsening state of the environment, increasing pressure on natural resources and climate change. As per the Germanwatch Global Climate Risk Index, Pakistan ranks 8th most vulnerable country to the impacts of climate change. The annual mean temperature has increased by 0.5°C, over the last five decades, with changes in the pattern of precipitation, an increase in glacial melting, rising sea levels and high intensity of flash floods and droughts. The variability in climate and weather patterns has increased the intensity and frequency of disasters which is drastically undermining development in the country. Moreover, Pakistan’s economy remains highly vulnerable to likely future threats posed by climate change and multi-sectoral and holistic mitigation measures must be accorded high priority to mitigate these threats. The Climate Promise initiative aims to improve the cooperation and resilience of local and regional stakeholders to the threats and risks posed by climate change. The project aims to provide support to the Government of Pakistan and its partners in the field of environmental sustainability and increased resilience to climate change at national and sub-national levels. The project will provide technical assistance to government counterparts for effective implementation of Climate Change policies, Nationally Determined Contributions, and compliance to international conventions and will also contribute to enhancing resilience of institutions and communities through implementation of various initiatives. Key Responsibilities

Under the direct supervision of Project Manager, Climate Resilience Programme, the UN Volunteer will undertake the following tasks: The Project Support Officer will provide coordination and technical assistance to ensure the smooth implementation, monitoring, and reporting of project activities. The role will support planning processes, partner engagement, knowledge management, and day-to-day operational coordination under the guidance of the supervisor; Key Responsibilities: • Support the implementation of project work plans and ensure timely follow-up on agreed actions and deliverables. • Assist in coordinating with internal teams, partners, and stakeholders to support project planning, progress tracking, and information sharing. • Contribute to the preparation of periodic progress reports, briefs, meeting notes, and oth-er documentation as required. • Assist in monitoring project indicators, collecting and compiling data, and supporting analy-sis for reporting and learning purposes. • Support the organization of meetings, field visits, training sessions, and stakeholder consul-tations, including logistical and administrative arrangements. • Contribute to the development and dissemination of communication and knowledge prod-ucts such as newsletters, success stories, and social media content. • Provide administrative and coordination support for procurement, recruitment, and other operational processes. • Maintain proper filing systems (physical and digital) and ensure all project records are up-dated and accessible. • Assist in tracking donor reporting timelines and compiling inputs for donor engagement and resource mobilization activities. • Perform other related duties as may be assigned by the supervisor. Furthermore, UN Volunteers are required to: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and actively participating in UNV activities (e.g., events marking International Volunteer Day); • Familiarize themselves with and build upon traditional and/or local forms of volunteerism in the host country; • Reflect on the type and quality of voluntary action they are undertaking, including participa-tion in ongoing reflection activities; • Contribute articles, write-ups, and other materials on field experiences for inclusion in UNV publications, websites, newsletters, press releases, etc.; • Support the UNV Buddy Programme for newly arrived UN Volunteers; • Promote or advise local groups on the use of online volunteering, or encourage relevant lo-cal individuals and organizations to engage with the UNV Online Volunteering service whenever possible. Required Skills and Experience

• Experience supporting proposal writing, donor mapping, or compiling inputs for funding opportunities. • Exposure to coordinating with project stakeholders, organizing meetings, or supporting community-based activities. • Ability to assist in preparing communication materials, social media content, or knowledge-sharing products. • Familiarity with projects related to energy, environment, resilience, climate change, or gender is an asset. • Experience supporting documentation processes, maintaining knowledge repositories, or organizing reports and project files. • Basic understanding of working with government counterparts, development partners, or civil society organizations. • Ability to provide logistical and documentation support for events, briefings, or reporting needs of senior team members. • Demonstrated attention to detail and ability to track project activities and deadlines. • Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with online collabo-ration tools is desirable. Core Competencies

Accountability Adaptability and Flexibility Building Trust Communication Creativity Empowering Others Ethics and Values Integrity Judgement and Decision-making Knowledge Sharing Leadership Managing Performance Professionalism Respect for Diversity Working in Teams Living Conditions

As this is a national UNV assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. UNV Field Unit will help you open a Pak rupee bank account with Standard Chartered Bank or any other local bank at your duty station. Assignment remarks: This is a national UNV assignment and a Volunteer Living Allowance (VLA) of PKR 105,097 is provided monthly to cover housing, utilities and normal cost of living expenses. Life health and permanent disability insurance are included (health insurance for up to 3 dependents), as well as final repatriation (if applicable) and resettlement allowance for satisfactory service.

Apply for job To help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this internship posting.

#J-18808-Ljbffr

Times Consultant (Pvt) Ltd. is offering full-time opportunities and looking for mainly fresh graduates who are eager to make a career in international education by working for our Partner international Universities. An individual must be good in English composition, efficient in typing, and write-ups. The job mainly includes handling of: Aliasing between counselors and students Coordinating with students and partner universities Location: I & T Centre G 7/1 G-7, Islamabad, Islamabad Capital Territory 44000, Pakistan

#J-18808-Ljbffr

Job type: Full Time Job Nature: On Site Department: Support Job Description

Description: Cyber Advance Solutions is seeking a dedicated and customer-focused Software Support Officer to join our dynamic team. The ideal candidate will be responsible for providing exceptional customer service, software support, and ensuring the successful implementation and maintenance of our software solutions. Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field. Strong communication and interpersonal skills. Experience in customer service or software support is preferred. Ability to troubleshoot and resolve technical issues effectively. Proficiency in software implementation and training. Responsibilities: Provide professional and efficient support to customers to address inquiries and resolve issues promptly. Assist in deploying, configuring, and troubleshooting software applications to meet customer needs. Gather and analyze customer feedback to continuously improve products and services. Foster strong relationships with customers through regular follow-ups to ensure satisfaction and retention. Conduct training sessions for customers to help them effectively use software solutions. Participate in testing software updates and new features to ensure quality and functionality before deployment. Experience Required: Fresh Graduate Required Why Join Us: Competitive salary and benefits. Opportunity to work with a leading software company. Professional growth and development opportunities. Collaborative and innovative work environment.

#J-18808-Ljbffr