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Scrum Master
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Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
Job Description:
The Division:
TracxTMS is a provider of cloud-based transportation management software (TMS) designed to help trucking businesses with compliance, automation, and expansion. Their software aims to boost efficiency through advanced automation, eliminate risks with reliable compliance features, and increase revenue. TracxTMS offers personalized service and customizable tools to fit specific business needs. It also integrates with major accounting systems like QuickBooks and provides direct integrations with USPS systems for payments. Key features include real-time GPS tracking, intuitive dispatch tools, and insightful analytics.
The Position
We are looking for a motivated and experienced Scrum Master to join our software development team. The ideal candidate will be responsible for facilitating Agile processes, removing impediments, and enabling our development teams to deliver high-quality software efficiently. You will serve as a servant-leader and coach for multiple agile teams, ensuring adherence to Scrum principles while fostering a culture of continuous improvement and collaboration.
The selected individual will preferrable work in the Contour Software Karachi/Lahore/Islamabad office, working as part of the resource-center team, as an extension of the onshore R&D team.
Responsibilities:
• Facilitate daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Act as a coach and mentor to Scrum teams, ensuring proper implementation of Agile practices.
• Remove team-level impediments and help the team focus on creating high-value increments that meet the Definition of Done.
• Shield the team from external interruptions and distractions.
• Collaborate with Product Owners to ensure a healthy product backlog is maintained, and that items are well-defined and prioritized.
• Track and report Agile metrics (e.g., velocity, burndown charts, sprint health) to stakeholders.
• Foster a high-trust, safe environment where problems can be raised and resolved collaboratively.
• Guide the team in continuous improvement practices.
• Coordinate cross-team dependencies and work closely with QA, DevOps, and Product Management teams.
• Participate in organization-wide Agile maturity initiatives and help scale Agile practices.
Qualifications:
• Minimum of 3 years of experience as a Scrum Master in a software development environment.
• Strong understanding of Agile and Scrum methodologies.
• Certified Scrum Master (CSM), Professional Scrum Master (PSM), or equivalent certification.
• Experience with Agile project management tools such as Azure DevOps and Jira.
• Familiarity with software development lifecycle (SDLC) and modern development practices (CI/CD, DevOps).
• Excellent facilitation, communication, and interpersonal skills.
• Strong analytical and problem-solving skills.
Preferred Qualifications:
• Experience working with distributed or offshore teams.
• Knowledge of Kanban or SAFe frameworks.
• Background in software engineering or QA is a plus.
• Experience in tools like Confluence, Trello, Miro, or Notion for documentation and collaboration.
Competencies:
• Servant Leadership
• Adaptability & Resilience
• Team Collaboration
• Conflict Resolution
• Decision Making
• Time Management
• Continuous Learning
Exciting Benefits we offer:
Medical Coverage – Self & Dependents
Parents Medical Coverage
Provident Fund
Employee Performance-based bonuses
Home Internet Subsidy
Conveyance Allowance
Profit Sharing Plan (Tenured Employees Only)
Child Care Facility
Company Provided Lunch/Dinner
Professional Development Budget
Recreational area for in-house games
Sporadic On-shore training opportunities
Friendly work environment
Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
#J-18808-LjbffrManager Pre-Sales IT
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- Works deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the sales manager.
- Proactively scopes the technical solution required to address customer requirements, assesses customer’s met and unmet needs and recommends solutions that optimize value for both the customer and the firm.
- Secures input from all necessary solution stakeholders within the customer firm.
- Adapts solutions, as necessary, to ensure appropriate support.
- Coordinates closely with internal sales, sales support and service resources to align solution designs with customers’ business requirements.
- Meets assigned targets for profitable sales growth in assigned product lines, market areas, channel or teams supported.
- Provides coaching and professional development to team member sales associates in order to enhance their product knowledge, technical acumen and technical sales skills.
- Pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.
- Monitors customer support for technical solutions proposed throughout the sales process, and alerts the sales and account teams to potential risks of deal closure.
Experience / Expertise:
- 4-5 years of experience is required.
- Achieves assigned productivity and profitability quotas.
- Maintains deal through-put in early deal-sales process steps.
- Achieves product growth targets for the assigned geography, channel, sales team, or account base.
- Maintains high customer satisfaction ratings that meet company standards.
- Completes required training and development objectives within the assigned time frame.
We are Enterprise partners for HP (pps), Lenovo (EG), VM Ware, ATI and Emerson and are moving from traditional box operations to System integrators. ArcPoint Technologies was established in 2006 with the vision to grow from conventional IT.
#J-18808-LjbffrHR Manager
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We are seeking a Human Resources Manager to oversee all aspects of HR practices and processes in the company including head office, all branches, and supply centre.
Responsibilities include:- Recruitment and Selection: Direct and manage the recruitment and selection process, and train managers in interviewing and assessment procedures. Manage cost-effective recruitment and selection activities in conjunction with the Recruitment Manager to ensure a pool of qualified candidates for all positions.
- Human Resources Policies: Develop, propose, and implement human resources policies across the company.
- Compensation & Benefit Management: Maintain the pay plan and benefits program. Analyze salary reports to determine the competitive compensation plan.
- Performance Management: Oversee and manage a performance appraisal system that drives high performance.
- Training and Learning & Development: Assess training needs, implement, and monitor the effectiveness of training programs.
- Employee Relations: Bridge management and employee relations by addressing demands, grievances, or other issues.
- Employee Separation: Manage and coordinate separations from employment; conduct exit interviews.
- Record Keeping: Manage the development and maintenance of all employee records, files, and related reports with all legal, EOBI, PESSI, labor laws, and internal company requirements.
- Reporting: Work with management on appropriate employee corrective action and documentation. Report to management and provide decision support and ensure legal compliance.
- Qualification in human resources management or business management and extensive knowledge of and experience within an HR environment.
- A demonstrated track record in developing and implementing strategic business and HR objectives.
- Superior interpersonal, training, communication (written and verbal), negotiation, and consultative skills at all levels.
- In-depth knowledge of labor law and HR best practices.
PR Manager
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Our company is looking for a PR Manager to be responsible for generating leads and sales goals.
In order to be successful in this role, you will need to have a deep understanding of the sales process and superb interpersonal skills. Previous experience in a sales role is an advantage.
Job Specification- Experience in sales.
- Understanding of the sales process and dynamics.
- A commitment to excellent customer service.
- Excellent written and verbal communication skills.
- Able to work comfortably in a fast-paced environment.
- The candidate should be energetic.
- The candidate should be a team player.
- The candidate should be a resident of Rawalpindi or Islamabad.
- Qualification: Intermediate to Post Graduate having good communication skills can apply for the job.
Salary: Between 45000. Candidates will receive a basic salary if they achieve their target in the first month.
#J-18808-LjbffrProduction Manager
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We are seeking a Production Manager to oversee all aspects of the company’s supply center, which manufactures and then issues stock to various restaurant branches over Lahore.
Responsibilities include:
- Inventory management – maintain levels of stock as required by issuing purchase orders; note opening and closing levels of all stocks.
- Kitchen management – manage kitchen staff and ensure on-time production and delivery of prepared food.
- Stock issuance – maintain clear records of all stock issued and received.
- Reporting – generate reports analyzing consumption of various items in stock, as well as worker productivity.
- Performance management – Oversee and manage a performance appraisal system that drives high performance.
- Maintaining strict standards of hygiene – Strongly implement international levels of health and hygiene throughout the kitchen and store.
- Implementing all company SOPs – Strongly implement all company developed SOPs of production, quality and hygiene.
Qualifications:
- A desire to show leadership and to self-improve.
- A demonstrated track record in developing and implementing strategic business objectives.
- Superior interpersonal, training, communication (written and verbal), negotiation and consultative skills at all levels.
- In-depth knowledge of best kitchen practices.
- Sufficient know-how of computers.
- Competence in Microsoft Excel and Microsoft Word.
- Basic know-how of commonly used items in commercial kitchens.
- Know-how of kitchen management and store-keeping.
MARO Tandoors is an organization which plans to open a network of tandoors over Lahore, and eventually all over Pakistan. It offers clean, hygienic and quality rotis, naans and other tandoor-based products at reasonable prices.
#J-18808-LjbffrAccounts Manager
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The Accounting Manager would be responsible for all areas relating to financial reporting.
This position will be responsible for developing and maintaining accounting principles, practices and procedures to ensure accurate and timely financial statements. The Accounting Manager supervises staff accountants and is responsible for managing the team to ensure that work is properly allocated and completed in a timely and accurate manner.
This position addresses tight deadlines and a multitude of accounting activities including general ledger preparation, financial reporting, year end audit preparation and the support of budget and forecast activities.
Five to seven years prior supervisory experience in the financial reporting/general ledger area. Experience working in retail would be preferred.Must be PC proficient and able to thrive in a fast -pace setting. Experience with QBO (Quickbooks Online) or other cloud based automated accounting system a plus. Working knowledge of Point of Sale (POS) system. Must have strong experience with Microsoft Excel, Access and Word.Strong verbal and written communication skills.
Strong interpersonal, supervisory and customer service skills required.Ability to multi-task, work under pressure and meet deadlines required.The marginal functions of this position have not been included. This job description in no way implies that these are the only duties to be performed. An employee will be required to follow any other job-related duties required by the manager.
Customer Relationship Manager
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Will take a proactive, confident and friendly approach to all aspects of Customer Services and Relationship Management. This may overlap with some Marketing, Business Development and Operational responsibilities.
Job SpecificationMAIN DUTIES:
- Handle incoming live website chat (existing and new customers)
- Handle all incoming phone calls and emails (customers, clients etc)
- Manage queries, course listings and bookings on third party websites (Emagister)
- Identify, contact and generate leads for corporate clients and potential customers via social media (likes / followers / targeted search / google search / professional memberships)
- Manage tickets on Freshdesk – keep track of potential leads, chase (emails & calls)
- Coordinate with ELN Pakistan’s admin and office operations within agreed timescales.
- Monitor and work towards relevant KPI’s (customer service, marketing – UK and PK).
ELN is a UK based centre providing Pearson (BTEC) and Laser Learning Accredited Teacher Training, Quality Assurance Training and Leadership and Management Training at all levels. We will soon expand our portfolio of online UK approved training.
#J-18808-LjbffrMarketing Manager
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Brandkonsultants, Pakistan
Marketing Manager Required in Lahore for Brandkonsultants firm.
Candidate must be confident, hardworking with a pleasant personality.
Attractive Salary Package will be offered.
Job SpecificationCandidate must be hardworking, well-mannered, and confident with a commanding personality.
Team player & work hard to achieve the target.
#J-18808-LjbffrKey Account Manager / Executive
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Responsibilities:
- Lead Generation
- Customer Requirement Analysis
- Solution Selection
- Meeting with Client
- Proposal Submission to Client
- Daily Meetings on New and Old Clients
- Payment Terms Negotiation with Customer
- Collection of Payment with Help of Recovery Person
- Installation Plan to Share with Client After Discussion with Support Department Team Availability
- Keep in Touch with Customer During Installation
- Attend Customer Support Daily Meeting to Align Tasks with Engineers and Brief Them About the Task
- Achieve Monthly/Annually Given Targets
- Make Marketing List for Calls & Activity
Required Skills:
- Excellent Communication Skills
- Confident
- Self-driven and Energetic
- Willing to Go for Meetings with Potential Clients
Location: Computer & Network Security - Karachi, Pakistan
About UsSoftech Microsystems is an IT and Telecommunications Company, founded in 1987. We have more than 70 experienced and dedicated team members, including engineers, developers, and technicians, with 15 years of experience in the field of IT and telecommunications.
#J-18808-LjbffrNational Sales Manager (Medical/Hospital Products Division)
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10 to 15 years’ experience in sales & product management.
Good relation with Purchasing authorities, anesthesiologist & OT staff.
Good analytical and computer skills,
Team oriented and sound knowledge of new product launch.
Good communication and interpersonal skills.
An established Pharmaceutical Company manufacturing OTC/Medical product. Uniferoz through its well recognized brands SANIPLAST, NICHIPORE & DERMAPORE is quite a prominent name both in the OTC & Medical products segments of Pakistan.
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