5 Shelter Worker jobs in Pakistan

Remote Contact Center Specialist (Crisis Intervention)

Punjab, Punjab Adiova

Posted 7 days ago

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Job Description

Remote Contact Center Specialist (Crisis Intervention)
Adiova, Pakistan

• This opening is for all shifts 7am-3pm, 3pm-11pm, and overnight from 11pm-7am (central time zone) *Must be available to work 2 of the 3 shifts and must be available to work complete shifts

• Due to the 24-hour nature of the agency contact center, all Contact Center Specialists are required to work during disasters and on occasional holidays, as part of a team rotation

• Specialists will receive extensive training in crisis counseling, information & referral, and suicide prevention

• Specialists will be trained to answer inquiries via phone, text and chat

• Contact Center Specialists provide callers with free, confidential short-term emotional support, crisis intervention, suicide prevention, information, referrals, follow-up, and advocacy

• Understand and follow all established procedures and recognized best practices

• Employ active listening techniques to assist callers in de-escalating from mental health issues/concerns

• Provide appropriate response to caller needs by following the VIA LINK crisis intervention model

• Provide critical resources and support to individuals in crisis

• Follow all VIA LINK contact center procedures and personnel policies

• Accurately complete call reports and contact documentation

• Work occasional holidays and unscheduled hours as needed

• Work effectively as a team member

• Actively participate in required training in order to enhance professional self and aid in program development

• Protect the confidentiality of agency location, software, records, etc

• Troubleshoot minor tech issues, as this is a remote, computer-based position

• Upon completion of training, staffed Specialists will be issued an agency laptop for continued work

Job Specification

• Contact Center Specialists are required to interact with a broad range of callers

• Ability to maintain regularly scheduled full-time shifts: either night shift, day shift, or a combination of the two

• Reliable laptop/computer (PC not MAC) with secure and private wifi internet connection (computer must have a video camera to attend online training sessions held via zoom video call)

• Excellent computer skills including the ability to submit online reports, use email, and utilize internal search databases

• Excellent verbal and written communication, including the ability to effectively communicate with callers, co workers, and supervisors

• Excellent interpersonal skills, ability to empathize with others, and a non-judgmental attitude

• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary support to callers

• Ability to work independently and to carry out daily tasks to completion, follow prescribed routines, and standard accepted practices

• Collaborates well with others

• Candidates are required to attend all training shifts over the course of two months

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Tech & Community Support Specialist

Runware Inc.

Posted 1 day ago

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Job Description

2 weeks ago Be among the first 25 applicants

Company Description

Runware is the fastest AI-as-a-Service platform for media generation. Runware is an AI-as-a-Service platform that delivers real-time inference at 5-10 × lower cost than competitors. Our platform is purpose-built for speed & efficiency: custom GPU design, server setup, and datacenter architecture matched with performance-optimized software and a best-in-class API. Engineering teams who work with Runware save up to 80% on inference, improve response times, and scale instantly across 300K+ AI models , all through a single flexible API. Usage-based pricing and on-demand capacity are already battle-tested by Wix, OpenArt, NightCafe, Freepik, and thousands more. Backed by Insight Partners, a16z Speedrun, Begin Capital, and Zero Prime.

Join Runware to power the AI products that are changing the world

At Runware you'll collaborate with the world's leading AI teams, turning cutting-edge research into breakthrough products for thousands of clients. New models hit the market every week, and our job isn't just to keep pace—it's to stay two steps ahead, delivering unbeatable speed and performance every time.

That takes a special kind of teammate: driven, self-directed, lightning-quick to learn, and rock-solid reliable. If you thrive on building ambitious things with people who work hard, care for one another, and refuse to settle for "good enough," you'll feel right at home.

Resumés matter, but passion, grit, and proof of excellence matter more—whether you honed your skills at a research lab, at work, or taught yourself at 2 a.m. If that sounds like you, let's talk.

About The Role

We're looking for a Tech & Community Support Specialist to deliver outstanding support experiences to our users and help grow a thriving, technically engaged community. You'll act as a first point of contact for users, troubleshoot product questions, surface recurring issues, and contribute to community engagement across channels.

This is an entry-level but high-impact role for someone with approximately 2 years' experience in customer success, sales support, or account management. You should have a technical or scientific background, strong English communication skills, and an interest in AI, social platforms, and developer tools.

If you're eager to learn, quick to figure things out, and excited to help users unlock the full power of generative AI—this role is for you.

Responsibilities

  • Provide exceptional support to our users by addressing their technical inquiries and issues related to our products and services
  • Engage with the community through various channels, fostering a positive and supportive environment while promoting best practices
  • Assist in troubleshooting and resolving user problems, ensuring a high level of customer satisfaction
  • Document and categorize support requests, contributing to a knowledge base to improve future support experiences
  • Collaborate with cross-functional teams, including product development and marketing, to relay community feedback and help inform product enhancements

Requirements

  • Approximately 2 years experience in customer success, sales support, or account management
  • Technical/scientific background and strong grasp of AI, social platforms, and tooling
  • Fluent English and timezone coverage for Europe + North America
  • Experience in a technical support or customer service role, preferably within the software or tech industry
  • Strong problem-solving skills and the ability to think critically when addressing user issues
  • Excellent communication skills, both written and verbal, to effectively interact with diverse user groups
  • A proactive approach to community engagement, with a passion for helping others and sharing knowledge
  • Familiarity with ticketing systems and support tools is advantageous
  • An educational background in IT, communications, or a related field is beneficial

Benefits

We're a remote-first collective, meeting in person twice a year to plan, brainstorm, celebrate wins, and enjoy some face-to-face time. We have core hours for cooperative working and calls, but outside of that your calendar is yours. Work the hours that let you perform at your peak while also building a healthy life.

Our release cycles are fast and intense, but they're followed by real downtime. After big pushes we expect the team to unplug, recharge, and come back ready & stronger than ever for the next leap.

  • Generous paid time off - vacation, sick days, public holidays
  • Meaningful stock options - share in the upside you create
  • Remote-first setup - work from home anywhere we can employ you
  • Flexible hours - own your schedule outside core collaboration blocks
  • Family leave - paid maternity, paternity, and caregiver time
  • Company retreats - twice-yearly gatherings in inspiring locations
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • IT Services and IT Consulting
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Associate Officer, Community Program Support

Islamabad, Islamabad International Medical Corps

Posted 3 days ago

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Job Description

JOB SUMMARY: The Associate Officer, Community Program Support is the support function of the Community program team and the focal point of the community program regarding administrative and logistics processes.

To perform this job successfully, an individual must be able to perform each essential function with or without reasonable accommodation:

Main Tasks And Responsibilities

  • Provide administrative support to ensure that community program operations are maintained in an effective, up to date, and accurate manner.
  • Assist the program teams in online timesheet processing.
  • Follow up on all payment requests in accordance with available budget lines.
  • Track all community procurement requisitions (PRs) and program Budget and expenditure on the PR tracking Excel sheet on regular basis.
  • Take cash in advance for the team and prepare the clearance when needed.
  • Coordinate with support functions like logistics, finance, and HR for community program activities.
  • Prepare all community program PRs under different budget lines and do the proper documentation and assist in the timely disbursement of items to the program staff in the communities.
  • Perform regular scanning, copying, and filing of backup and community health documents.
  • Prepare and send monthly PR trackers and program expenses to program teams.
  • Track PRs on monthly basis and link with the program team for approval when needed.
  • Issue procurement requisitions (PR) related to Non-food items and Information, Educations and Communication (IEC) materials guided by health management team.
  • Follow-up with logs department and health team on IT assets like tablets and chargers and other
  • Manage program backup documentation and archive including official bills, consultants’ contracts.
  • Follow up on monthly PRs approval to avoid delays.
  • Link with support functions such as HR, finance and logs as needed by the program.

Perform other duties as assigned. The duties and responsibilities listed in this document are representative of the nature and level of work assigned and not necessarily all inclusive.

Minimum Qualifications

  • Typically, a Bachelor’s in business management, accounting, administration. An equivalent combination of relevant education and experience may be substituted as appropriate.
  • Typically, 2+ years of relevant experience in previous position in program administration with a non-governmental organization
  • Good command of written and spoken local language and English
  • Excellent command of Microsoft Office including Excel and PowerPoint
  • Experience tracking budgets and financial program management is desired.
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Community Outreach Support (12 positions)

Khuzdar, Balochistan Futureshaper.com

Posted 24 days ago

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Job Description

2501512Community Outreach Support (12 positions)

Job Posting :19/Jun/2025Closure Date :03/Jul/2025, 9:59:00 PMOrganizational Unit:FAPAKJob Type :Non-staff opportunitiesType of Requisition:NPP (National Project Personnel)Grade Level:N/APrimary Location :PakistanDuration:12 monthsPost Number:N/A

IMPORTANT NOTICE: Please note that Closure Date and Time displayed above are based on date and time settings of your personal device

  • FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture
  • Qualified female applicants, qualified nationals of non-and under-represented Members and person with disabilities are encouraged to apply
  • Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values
  • FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination
  • All selected candidates will undergo rigorous reference and background checks
  • All applications will be treated with the strictest confidentiality

FAO’s commitment to environmental sustainability is integral to our strategic objectives and operations.

Organizational Setting

The main aim of the FAO country offices, which are headed by an FAO Representative, is to assist governments to develop policies, programmes and projects to achieve food security and to reduce hunger and malnutrition, to help develop the agricultural, fisheries and forestry sectors and to use their environmental and natural resources in a sustainable manner.

With support of the European Union, FAO Pakistan is implementing a project “Post-floods resilient recovery and strengthening of the livestock sector in Balochistan”. The project aims to enhance food security and resilience status of the livestock farmers/households in line with the post-flood Resilient, Recovery, Rehabilitation, and Reconstruction (4R) Framework and climate smart approaches. In accordance with priorities of the Government of Balochistan set forth in its Balochistan Livestock Policy and Strategy 2020-2030, the project will focus mainly on small ruminants, and reproductive efficiency improvement in dairy. To achieve this goal, the project will build capacity of livestock farming households through a comprehensive and tailored hands-on community outreach following the Farmer Field School (FFS) and Gender Transformative approach, in a bid to improve sustainable production and productivity of husbandry in line with climate resilient approaches while creating/sustaining working opportunities with a focus on youth and women in the target districts of Balochistan.

FAO wishes to recruit 12 experienced Farmer Field School Community Outreach Support to support integrated community outreach activities of the project geared at building capacity and empowering agro-pastoralists in their livestock husbandry practices; genetic breed improvement; disease management; improving feed resources for the small ruminants; rangeland management; preparation of safe and nutritious family food; value addition; and enhancing their opportunities for income generating activities to support their families.

The position will be level SBIII-SC6 and based in Quetta, Khuzdar, Lasbella, Jaffarabad, and Loralai in Balochistan.


Reporting Lines

Under the overall supervision of FAO Representative in Pakistan, Assistant FAO Representative – Programme and Head of Province, the incumbent will report to the Senior Programme Officer. Within the framework of a programmatic approach, the incumbent will be part of a technical team, and the role will involve close collaboration with various sectoral specialists, and project team both at the province and districts. The incumbent is expected to closely collaborate with relevant technical departments of Government of Balochistan at district level to ensure proper alignment of interventions.


Technical Focus

The position will focus on supporting implementation of the integrated community outreach activities of the project. The incumbent will directly support implementing partners for the FFS community outreach, ensuring quality assurance of the non-negotiable processes and gender transformative aspects of the approach. In collaboration with the rest of the project team, this will entail joint participatory planning, facilitating integrated capacity building interventions tailored towards empowering livestock farmers through FFS on climate smart livestock production technologies and practices; improving feed resources for the small ruminants; rangeland management; preparation of safe and nutritious family food; value addition; entrepreneurial skills and enhancing their opportunities for income generating activities to support their families.


Tasks and responsibilities

• Oversight and quality assurance of the implementation of Letter of Agreements with service provider(s) for the FFS outreach
• Support service provider(s) to implementation an integrated and holistic community outreach. This will entail community awareness, ground for the FFS community outreach in terms of overall ground working, planning and
• Facilitate the service provider(s) to develop detailed but realistic community outreach plans for empowering livestock farmers through FFS and community-wide interventions
• Coordinate routine engagements with the relevant technical departments at district level for joint planning, technical backstopping, and supervision of the community outreach activities
• Quality assurance of the community outreach ensuring that the guidelines for implementing good quality FFS on livestock are followed, sessions systematically conducted routinely, study designs and relevant data collected, factoring in location-specific dynamics
• Ensure all the outreach groups have the appropriate learning materials, information, extension and communication (IEC) materials and records system in place
• Assist the FFS Specialist and other sectoral specialist in the day-to-day monitoring community outreach interventions, prepare tailored trainings for facilitators and farming communities and compile monthly monitoring sheets and accompanying MOVs
• In liaison with the Monitoring, evaluation, accountability, and learning (MEAL) unit, collate and update monthly data from all the FFS learning activities and outreach at large into the digitalised FFS MEL information management system
• Ensure that all requests and documentation to facilitate government counterparts supporting the project are submitted and processed in a timely manner
• Provide routine technical backstopping to the FFS facilitators and ensure adherence to the non-negotiable principles and processes of the FFS approach to enhance knowledge and skills
• Identify and facilitate different FFS groups to access rural financing opportunities to enhance their livelihood and market linkages
• Keep close track and completeness of all targets, identifying strategic linkages for sustainability completeness
• Develop and operationalise a realistic sustainability plan for the FFS groups with clear post FFS activities
• Support preparation and collating of work plans and progress reports (monthly, quarterly, and final) on the community outreach, case studies, and success stories
• Ensure emerging innovations, lessons and good practices from the community outreach are documented shared with the communications team
• Perform other related duties, as assigned by the supervisor.

CANDIDATES WILL BE ASSESSED AGAINST THE FOLLOWING


Minimum Requirements

• Bachelor’s degree in (DVM/BS/B.Sc/MS/M.Sc/M.Phil) in Livestock/Veterinary Medicine or Animal Science; Natural Resource Management, and Agriculture or related fields.
• Minimum of 5 years of experience in livestock management especially small ruminants.
• Working knowledge of English and fluency in Urdu and local languages (Pashto, Balochi, Brahvi) spoken in the province.
• National of Pakistan.


FAO Core Competencies

• Results Focus
• Teamwork
• Communication
• Building Effective Relationships
• Knowledge Sharing and Continuous Improvement


Technical/Functional Skills

• Proven training and practical experience in implementing Farmer Field School methodology for livestock
• Climate Resilient Agriculture/Livestock (CRA), private sector, livestock value chain experience will be an asset.
• Participatory approaches for rural community development
• Proficient in basic computer skills including MS Office.
• Good interpersonal & communication skills.
• Strong analysis, report writing, facilitation and presentation skills.
• Ability to work in a multi-cultural and multi-ethnic environment and rural communities.
• Familiarity with UN systems and procedures regarding code of conduct and resource use.
• Display initiative and take responsibility towards achieving agreed outputs within set deadlines and closely follow-up until successful outputs are achieved.
• Understanding of the purpose and functions of technical programmes, operational guidelines and programme/project management procedures, preferably those adopted by the United Nations or FAO would be considered an added asset
• Continue to seek new, innovative and improved methods and systems for accomplishing the work assigned.
• Experience in developing training materials, curricula, and conducting training programs for farmers and extension workers.
• Ability and willingness to travel and work in remote areas of project target provinces
• Ability to work collaboratively with diverse stakeholders and teams.

ADDITIONAL INFORMATION

  • FAO does not charge a fee at any stage of the recruitment process (application, interview meeting, processing)
  • Applications received after the closing date will not be accepted
  • Please note that FAO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU) / United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed at
  • For additional employment opportunities visit the FAO employment website:
  • Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

FAO seeks gender, geographical and linguistic diversity in its staff and international consultants in order to best serve FAO Members in all regions.

HOW TO APPLY

•To apply, visit the recruitment website at Jobs at FAO and complete your online profile. We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, and language skills
•Candidates are requested to attach a letter of motivation to the online profile
•Once your profile is completed, please apply, and submit your application
•Candidates may be requested to provide performance assessments and authorization to conduct verification checks of past and present work, character, education, military and police records to ascertain any and all information which may be pertinent to the employment qualifications
•Incomplete applications will not be considered
•Personal information provided on your application may be shared within FAO and with other companies acting on FAO’s behalf to provide employment support services such as pre-screening of applications, assessment tests, background checks and other related services. You will be asked to provide your consent before submitting your application. You may withdraw consent at any time, by withdrawing your application, in such case FAO will no longer be able to consider your application
•Only applications received through the FAO recruitment portal will be considered
•Your application will be screened based on the information provided in your online profile
•We encourage applicants to submit the application well before the deadline date.

If you need help or have queries, please create a one-time registration with FAO’s client support team for further assistance:

FAO IS A NON-SMOKING ENVIRONMENT

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Community Outreach Support Food and Agriculture Organization

Islamabad, Islamabad GeoPolist

Posted 24 days ago

Job Viewed

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Job Description

The position will focus on supporting implementation of the integrated community outreach activities of the project. The incumbent will directly support implementing partners for the FFS community outreach, ensuring quality assurance of the non-negotiable processes and gender transformative aspects of the approach. In collaboration with the rest of the project team, this will entail joint participatory planning, facilitating integrated capacity building interventions tailored towards empowering livestock farmers through FFS on climate smart livestock production technologies and practices; improving feed resources for the small ruminants; rangeland management; preparation of safe and nutritious family food; value addition; entrepreneurial skills and enhancing their opportunities for income generating activities to support their families.

Responsibilities :

  • Oversight and quality assurance of the implementation of Letter of Agreements with service provider(s) for the FFS outreach
  • Support service provider(s) to implementation an integrated and holistic community outreach. This will entail community awareness, ground for the FFS community outreach in terms of overall ground working, planning and
  • Facilitate the service provider(s) to develop detailed but realistic community outreach plans for empowering livestock farmers through FFS and community-wide interventions
  • Coordinate routine engagements with the relevant technical departments at district level for joint planning, technical backstopping, and supervision of the community outreach activities
  • Quality assurance of the community outreach ensuring that the guidelines for implementing good quality FFS on livestock are followed, sessions systematically conducted routinely, study designs and relevant data collected, factoring in location-specific dynamics
  • Ensure all the outreach groups have the appropriate learning materials, information, extension and communication (IEC) materials and records system in place
  • Assist the FFS Specialist and other sectoral specialist in the day-to-day monitoring community outreach interventions, prepare tailored trainings for facilitators and farming communities and compile monthly monitoring sheets and accompanying MOVs
  • In liaison with the Monitoring, evaluation, accountability, and learning (MEAL) unit, collate and update monthly data from all the FFS learning activities and outreach at large into the digitalised FFS MEL information management system
  • Ensure that all requests and documentation to facilitate government counterparts supporting the project are submitted and processed in a timely manner
  • Provide routine technical backstopping to the FFS facilitators and ensure adherence to the non-negotiable principles and processes of the FFS approach to enhance knowledge and skills
  • Identify and facilitate different FFS groups to access rural financing opportunities to enhance their livelihood and market linkages
  • Keep close track and completeness of all targets, identifying strategic linkages for sustainability completeness
  • Develop and operationalise a realistic sustainability plan for the FFS groups with clear post FFS activities
  • Support preparation and collating of work plans and progress reports (monthly, quarterly, and final) on the community outreach, case studies, and success stories
  • Ensure emerging innovations, lessons and good practices from the community outreach are documented shared with the communications team
  • Perform other related duties, as assigned by the supervisor.

Minimum Requirements :

  • Bachelor’s degree in (DVM/BS/B.Sc/MS/M.Sc/M.Phil) in Livestock/Veterinary Medicine or Animal Science; Natural Resource Management, and Agriculture or related fields.
  • Minimum of 5 years of experience in livestock management especially small ruminants.
  • Working knowledge of English and fluency in Urdu and local languages (Pashto, Balochi, Brahvi) spoken in the province.
  • National of Pakistan.

Technical/Functional Skills :

  • Proven training and practical experience in implementing Farmer Field School methodology for livestock
  • Climate Resilient Agriculture/Livestock (CRA), private sector, livestock value chain experience will be an asset.
  • Participatory approaches for rural community development
  • Proficient in basic computer skills including MS Office.
  • Good interpersonal & communication skills.
  • Strong analysis, report writing, facilitation and presentation skills.
  • Ability to work in a multi-cultural and multi-ethnic environment and rural communities.
  • Familiarity with UN systems and procedures regarding code of conduct and resource use.
  • Display initiative and take responsibility towards achieving agreed outputs within set deadlines and closely follow-up until successful outputs are achieved.
  • Understanding of the purpose and functions of technical programmes, operational guidelines and programme/project management procedures, preferably those adopted by the United Nations or FAO would be considered an added asset
  • Continue to seek new, innovative and improved methods and systems for accomplishing the work assigned.
  • Experience in developing training materials, curricula, and conducting training programs for farmers and extension workers.
  • Ability and willingness to travel and work in remote areas of project target provinces
  • Ability to work collaboratively with diverse stakeholders and teams.

***Show some love and please mention geopolist.com.com* in your application***
***We also feel loved when you share it***

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