240 Service Industry jobs in Pakistan

The Aga Khan University Hospital is a not-for-profit healthcare institute that offers all medical services to their patients under one roof. In addition to the tertiary care hospital in Karachi, AKUH has a network of 4 secondary care hospitals, 30+ Medical Centres, and over 290+ Clinical Laboratories, 30+ Pharmacies in over 120+ cities across Pakistan. It also offers Home Healthcare Services and home deliveries of medicines. The Hospital provides Zakat for those patients who are eligible, and the health systems offers generous Patient Welfare to support those in financial need. In recognition of its high quality and patient safety, the AKUH is accredited by the Joint Commission International (JCI) as an Academic Medical Centre and its Clinical Laboratories are accredited by the College of American Pathologists (CAP) for fast and accurate testing.

The Nutrition and Food Services Department (NFSD) provides a range of products and services to students, faculty, staff as well as patients and their attendants. It comprises of a team of experienced clinical nutritionists, dietitians, and foodservice professionals. The services are provided through six sections; clinical nutrition, patient meal services, cafeteria & catering services, food production, food safety management and cost control and approximately 13,000-15,000 meals are served in a day.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

You will be responsible for:

1. Cleanliness of cafeterias, kitchen, offices and other places through sweeping, mopping, dusting, washing etc.
2. Service delivery at cafeteria counter, patient meal service tray line, food production and processing areas as per the instructions.
3. Collection and elimination of garbage, dispose-off food waste and trash in the designated areas as per the cleaning standards.
4. Cleaning and sanitizing of pots, pans, equipment, utensils, exhaust food, dirty dishes etc.
5. Reporting food safety and other related complaints to immediate supervisor.
6. Assisting in preparation of hot and cold beverages, ala carte and snacks.
7. Assisting in preparation of various baking and cooking processes related to bakery, hot and cold kitchen.
8. Assisting in pre-processing of certain foods such as washing, peeling and cutting vegetables and fruits as directed by supervisor.

You should have/be:

1. Matriculate with minimum 6 months to 01 year food service experience of any reputable hotel/hospital/airline/restaurants.
2. OR Non-Matriculate with minimum 2 to 3 years food service experience of any reputable hotel/hospital/airline/restaurants.
3. Able to lift heavy objects/equipment like trolleys, trays etc.
4. Ability to comprehend simple verbal and written instructions in Urdu and English.
5. Ability to work in a team.
6. Respectful attitude towards supervisors, colleagues and customers.

Comprehensive employment reference checks will be conducted.

Please send your detailed CV to

Please mention "10033981 " in the subject line.

Only shortlisted candidates will be contacted.

Applications should be submitted latest by January 21, 2025 .

Customer Care Associate – E-Commerce (Female Only)

We’re hiring a female Customer Care Associate to assist customers, guide them through their online purchases, and ensure a smooth, friendly shopping experience.

Requirements:

• Passion for customer service and e-commerce
• Quick learner with attention to product details
• Proactive, helpful attitude
• Experience in customer support or retail is a plus

If you’re ready to grow with a fast-paced, digital-first brand — apply now!

• Entry level

• Full-time

• Food and Beverage Manufacturing

Referrals increase your chances of interviewing at SL Naturals by 2x.

Get notified about new Customer Service Representative jobs in Karachi Division, Sindh, Pakistan .

We’re Hiring at Zamitix BPO – Join Our Winning Team!

Ready to make your mark in B2B outbound sales? Zamitix BPO is looking for dynamic Frontiers and Closers to drive powerful campaigns and connect businesses effectively.

What We Offer:

• Vibrant, growth-focused work environment
• Competitive salary and performance incentives
• Professional training and support
• Career advancement opportunities

Walk-in Interviews:

Timings: 7:00 PM – 11:00 PM

Contact: 0305-7272000

Location: ZAMITIX Basement of Youth Boys Hostel, Jewelry Market, Asghar Mall, Murree Road, Rawalpindi.

Required Call Center Agent for Spectrum Sales and Billing:

Are you a motivated and charismatic individual who excels at building relationships and closing deals? We have an exciting opportunity for you to become a part of our team as a Spectrum Sales Agent at Ark Global. As a Sales Agent, you'll be at the forefront of connecting customers with the best-in-class services from Spectrum.

Responsibilities:

1. Engage with potential customers through various channels, including phone calls, in-person interactions, and virtual presentations.
2. Educate customers about the range of Spectrum products and services, tailoring solutions to meet their specific needs.
3. Effectively communicate the value and benefits of Spectrum's offerings to potential customers.
4. Manage and maintain a pipeline of leads and opportunities, consistently working to achieve and exceed sales targets.
5. Provide exceptional customer service and support throughout the sales process.

Qualifications:

1. Strong interpersonal and communication skills.
2. Proven ability to influence and persuade others.
3. Comfortable with technology and able to quickly learn about new products and services.
4. Previous sales experience, preferably in telecommunications or related industries, is a plus.
5. Results-driven with a track record of meeting or exceeding sales goals.

Requirements:

1. High school diploma or equivalent; some college education preferred.
2. Availability to work flexible hours, including evenings and weekends.
3. A self-motivated and energetic attitude.
4. Willingness to continuously learn and adapt in a dynamic sales environment.

Benefits:

1. Competitive base salary with uncapped commission structure.
2. Comprehensive training program to help you succeed.
3. Opportunities for advancement within the company.

If you're ready to take your sales career to the next level and help customers discover the benefits of Spectrum's top-notch services, we want to hear from you! Join our team and make a significant impact by sending your resume and a brief cover letter detailing your sales experience to us.

Must have good command over English written and conversation.

Must be dedicated and punctual.

Must have basic computer knowledge.

Able to browse and locate required information.

We’re recruiting for our Control Room team at H&D Recruitment (Karachi Office). If you're fluent in English and have experience working with the UK market, we want to hear from you!

Details:

• Days: 6 days a week
• Fluent English is mandatory
• Experience in the UK recruitment/staffing market is a strong plus

Job Information:

• Seniority level: Entry level
• Employment type: Full-time
• Industry: Staffing and Recruiting

Referrals increase your chances of interviewing at H&D Recruitment by 2x.

Note: This job is active and accepting applications.

Campaign: ? ?

Location: ? ? 04, ? (?)

Job Type: Full-time, Onsite

Shift Timing: 11:00? - 8.00? (Pakistan Standard Time)

Salary: 71,500 ? + ? ? ? ( ? ? 250? ? ? ?)

We are looking for enthusiastic and goal-driven Telemarketing Executives to join our dynamic team for an African-based campaign. The ideal candidate will be responsible for making calls to potential customers and providing them with financial advisory services related to the Forex market. This is an onsite position based in Bahria Phase 04, RWP.

Responsibilities include:

1. Make calls to prospective clients from provided leads.
2. Pitch and provide advisory services in a clear and compelling manner.
3. Build and maintain positive relationships with potential clients.
4. Handle customer queries and objections professionally.
5. Work collaboratively with team members and supervisors.

Qualifications:

• Excellent communication skills in English.
• Previous experience in telemarketing, call center, or customer service (preferably international campaigns).
• Strong interpersonal and negotiation skills.
• Punctual, reliable, and professional attitude.

Benefits:

• Competitive base salary plus performance-based incentives.
• Friendly and supportive working environment.
• Opportunities for growth and development within the organization.
• Training provided.
• Paid lunch.

Job Information

Division: Online

Age Bracket: 25-35 years

Position Available: 3

Shift Schedule: Mon-Sat 10:00 AM-7:00 PM

Area: Block 4, Clifton

Tejar is an unrivalled company running an online retail store to offer sustainable and everlasting consumer goods to those who want a massive improvement in their lifestyle. The store exudes a wide variety of products, with its baseline in electronics and touching the niche of beauty and fashion. Back-to-back product acquisitions from across the globe and huge model range of multitude products within an individual niche are some of the prominent reasons why we have a reliable customer base. With innovation and customer experience as our paradigm of operations and services, we are a rapidly-growing entity looking to expand our optimal team of doers.

Role Overview
Tejar is looking for a customer success specialist who is passionate about customer experience and nurturing long-term customer relations. The individual must be able to manage large amounts of incoming calls to take payment information and other pertinent data such as addresses and phone numbers. He/She will be responsible for catering to the customers’ queries about products and the company’s policies regulating around the products. He/She must be competent and active enough to communicate with customers through various channels.

Disclaimer: This is not a sales target based job.

Job Responsibilities

1. Cater to customers via chat support, emails, social media platforms, and calls with enthusiasm and active listening.
2. Meet customer success KPIs of response time, average handling time, and Customer Satisfaction (CSAT).
3. Identify issues with customers, investigate queries, and report issues and/or suggest potential ideas to improve the customer lifecycle.
4. Work with team members to test and improve performance using the Customer Relationship Management software.

Job Requirements

1. Bachelor’s degree (any).
2. Minimum of 2+ years of experience in customer support/service.
3. Proficiency in English and Urdu Languages.
4. Outstanding verbal and written communication skills.
5. Sound digital literacy and knowledge of CRMs and MS Office.
6. Flexibility and adaptability to cater to multicultural customers.
7. Resilient to learn and adapt new approaches to improve customer experience.
8. Background in the e-commerce industry is preferable.

We Are Hiring Experienced Inbound Customer Service Representatives (CSRs) / Taxi Dispatchers
Full-Time Basis. (Vacancies For Day & Night Shift)
Required experience in US/UK/Canadian-based Limo/taxi/cab Companies.

Job responsibilities include:

1. Answering Inbound calls.
2. Taking the airport and local taxi/limo bookings.
3. Booking over the phone, email, or online and inputting data accurately into the software provided by the clients.
4. Providing a price quotation to the customers.
5. Dealing with queries related to the company and bookings.
6. Creating a positive brand image in front of the customers.
7. Responding to client inquiries promptly and professionally.
8. Liaising with clients, colleagues & drivers, and always working for the best interest of the company.
9. Dispatching and distributing jobs on time and according to the company's procedure.
10. Punctual, reliable, and responsible as per shift requirements.
11. Organized execution of daily tasks assigned by the company.

Requirements for the job:

1. Fluent English speaking and writing skills are required.
2. A minimum of 6 months to 1 year of Call Centre experience.
3. People with previous experience in a Limo or taxicab Campaign will be preferred.
4. Excellent skills in Customer Management.
5. Decent know-how of Taxi booking software (Preferably Limo Anywhere, iCabbi, Autocab).
6. Ability to multi-task and a problem-solving approach.
7. Knowledge of Taxi/Limo dispatching.
8. Shift timings are rotating, and you are expected to work on a ROTA.
9. Agents will be trained for a minimum of 3 to 7 days; the training session could be extended subject to Trainer feedback and evaluation.
10. Highly competitive remuneration will be offered as per your experience and abilities.

• Managing incoming calls and customer service inquiries
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer calls, E-mails, Text messages , Whatsapp messages
• Co-coordinating daily deliveries with production manager and send order ids to accountant for booking and invoices.
• Managing Inventory on website(s)
• Update Customers about their order status (In-process Delayed, Shipped, Delivered, Returned)
• Provide Returns/Exchange solution to customers (Record in excel sheets and dashboard)
• Co-coordinating daily deliveries with production manager and send order ids to accountant for booking and invoices.
• Identifying and assessing customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Follow-up on orders from production till delivery