231 Post Office jobs in Pakistan

Urgently required front desk agents/customer service representatives for our Gulberg, and DHA branches.

Locations: MM Alam Road, Liberty and DHA (Sector Z, phase 3)

WHO WE ARE:

We are a premium jewellery brand of Pakistan. We, Waseem Jewellers, has been in the business since 1952 and has been committed to provide above and beyond as well as extraordinary customer experience to our clientele.

We urgently require front desk agents/customer service representatives for our branches located at MM Alam Road, Liberty Market and DHA (sector Z, phase 3).

JD:

The duties are as follows (but are not limited to):

1. Greeting clients in person or via telephone.

2. Answering, screening and forwarding calls

3. Facilitating communication within the business.

4. Maintaining a clean and organized front desk area as well as the sales floor.

5. Other tasks as assigned by the management.

WHAT WE ARE LOOKING FOR:

We are seeking freshers having completed at least FA/FSc. Maximum age limit is 35. Training will be provided. The ideal candidates will be exhibitting excellent communication and intetpersonal skills, with strong organizational and multitasking abilities. They will also be fluent in Urdu and English.

Job schedule: Monday to Saturday, 12 PM to 9:30 PM (on site)

MM Alam Road: 2 candidates

Liberty Market: 2 candidates

DHA: 1 candidate.

Perks: lunch breaks, tea and prayer breaks, friendly and ethical work environment and staff, elegant and graceful uniform.

Package: 25k to 30k monthly

If interested, kindly forward your resumes

Beacon Excellence Academy (BEA) is seeking a Telemarketer with strong communication skills and a proven background in handling both inbound and outbound calls. The ideal candidate will play a key role in connecting with prospective students, providing course information, and assisting in the enrollment process.

Key Responsibilities:

• Manage daily inbound and outbound calls to prospective and existing students.
• Provide accurate information about our courses, timings, discounts, and enrollment procedures.
• Maintain a record of calls, leads, and follow-ups in the Excel system.
• Collaborate with the digital marketing team to align calling campaigns with online promotions.
• Handle inquiries and complaints professionally, ensuring a positive customer experience.

Requirements:

• Minimum 2 years of experience in telemarketing , including both inbound and outbound calling.
• Strong verbal communication skills in English and Urdu.
• Working hours: 1 PM to 9 PM
• Customer service experience in the educational sector is preferred.
• Experience as a telemarketer in an educational institute is preferred.
• Basic computer literacy in MS Office (Excel, Word) and familiarity with CRM tools is a plus.
• Ability to work in a target-driven environment .

Compensation:

This position offers a basic salary plus commission , with commission based on the number of successful student conversions.

• Inbound and outbound call handling
• Verbal communication (English and Urdu)
• Persuasive speaking and active listening
• Rapport building with potential clients

• Lead generation and conversion

• Meeting daily/weekly/monthly call and conversion targets

• Proficiency in MS Excel and Word

• Familiarity with CRM tools or lead tracking systems

• Following structured calling scripts and guidelines

Easy Solutions and Service Providers, Pakistan

Call center Agents Required on urgent bases

Night shift - location Lahore.

Candidates must read full job description before applying.

Full Job Description:

Do you want to make big bucks and build a robust career? If Yes, then this is the perfect opportunity for you. Telus Network is looking for talented Call Center Agents for their inbound /outdoor bound Sales and customer service operations for Telecom field .

Eligibility Criteria:

Command Over Spoken-English

Availability of Conveyance would be appreciated.

Motivated to work towards self-improvement.

· Have experienced in telecom industry

We are offering a Basic Salary up-to Rs.35,000 Plus uncapped commission.

Both Male and Female Candidates are encouraged to apply.

Timing: Night Shift (8:00pm-5:00am).

Our Clients are based in the US telecom industry

Comprehensive Product/Sales oriented training will be provided by Industry Experts.

Job Types: Full-time, Contract

Salary starting from 35 k as per your experience

Answer new and existing customer phone calls while following sales processes.

Consultative work with customers to close sales by gathering information, determining needs, and scheduling installation appointments.

Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Experience:

Minimum 0- 1 year experience preferred.

Skills:

Proven sales ability and closing skills.

Strong listening skills used to conduct a needs analysis.

Excellent problem solving and communication skills.

Ability to multi-task while speaking to prospects

Work load handler

Self motivated

Proven sales ability and closing skills.

Strong listening skills used to conduct a needs analysis.

Excellent problem solving and communication skills.

Ability to multi-task while speaking to prospects

Outsourcing/Offshoring - Lahore, Pakistan

Fresh graduates with a Bachelor's degree in any field are encouraged to apply

We are a leading supplier of custom boxes located in Lahore, specializing in providing top-quality custom printed boxes at direct factory pricing. We offer free design support and quick turnaround services, ensuring customer satisfaction through exceptional service. We are currently looking for an Evening Female Customer Service Representative to join our dynamic team.

Responsibilities :
- Assist customers with inquiries and provide information about our products and services.
- Handle order processing and manage customer complaints efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with team members to ensure timely resolution of customer issues.
- Promote our free design support and pricing options to potential clients.

- Excellent communication and interpersonal skills.
- Strong problem-solving capabilities with a customer-first attitude.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Proficiency in MS Office and basic accounting knowledge is a plus.
- Fluent in English and Urdu.

A customer service representative (Male/Female) interacts with a company's customers to provide information and address inquiries regarding services.

• Resolve customer complaints via phone, email, and mail.
• Use telephones to reach out to customers in emergency situations.
• Greet customers warmly and ascertain the problem or reason for calling.
• Suggest solutions when a product malfunctions.
• Inform customers of deals and promotions.
• Work with the customer service manager to ensure proper customer service is being delivered.
• Open and close call records.
• Compile reports on overall customer satisfaction.
• Inform customers about alert notifications.

1 week ago Be among the first 25 applicants

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Job description: We are looking for experienced and dynamic Customer Service Specialists to join our team. As a CSS, you will play a key role in representing our brand , understanding customer needs, and providing top-notch support. Your responsibilities will include answering inquiries, processing orders, and ensuring customer satisfaction by delivering exceptional service.

Who We're Looking For:

UK-Based Experience: Prior experience working with UK-based firms is highly preferred.

Relevant Industry Background: Experience in the Homeware industry or a similar business is a strong advantage.

Outstanding Communication Skills: Excellent verbal and written communication abilities are essential.

Customer-Oriented Mindset: A proactive approach to problem-solving and ensuring customer satisfaction.

Adaptability & Flexibility: Ability to thrive in a dynamic and fast-paced work environment.

Team Player: A collaborative attitude with a willingness to contribute to the team's success.

Tech-Savvy: Proficiency in customer service tools and systems such as G Suite, Microsoft Excel/Gsheets .

Key Responsibilities:

• Handle customer inquiries, resolve concerns, and provide product/service information.
• Maintain a high level of customer satisfaction and retention.
• Accurately update customer records and documentation.
• Work closely with the team to improve service quality and efficiency.
• Stay updated on product knowledge and industry trends.

At Focus IT Services Pvt Ltd , we offer a supportive and inclusive work environment , competitive compensation, and opportunities for professional growth.

Shift Timings: 11:00 am to 07:45 pm or 12:45 pm to 09:45 pm (Monday to Saturday)

Location: Plaza No. 1, Second Floor, Civic Center, Bahria Town Phase 4

Job Type: Full-time

• Mid-Senior level

• Full-time

• IT Services and IT Consulting

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2 weeks ago Be among the first 25 applicants

Direct message the job poster from MatchAwards

The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers to leverage business opportunities on the platform. Training will be provided for qualified individuals.

Responsibilities

• Assist customers with profile account setup via phone, email, and chat
• Help customers learn how to use the platform via phone, email, and chat
• Basic knowledge of social media, cryptocurrency, and digital wallets
• Provide knowledgeable answers to questions about platform functionality & advertising
• Coordinate with internal departments to meet customer needs
• Data entry in various CRM platforms

Qualifications

• At least 1-3 years of relevant work experience
• Excellent phone etiquette and strong verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work effectively
• Basic understanding of Web 3.0, blockchain, and AI usage

Why Apply:

• If you're motivated to facilitate customer success and thrive in a rapidly growing, cutting-edge tech company, this role is for you. We offer a dynamic workplace that fosters growth and teamwork. Ready to make an impact? Apply now!

• Associate

• Full-time

• Customer Service

• Technology, Information and Internet

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Karachi Division, Sindh, Pakistan 3 days ago

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Zameen.com is Pakistan’s leading real estate portal and a pioneer in digitizing the property sector since 2006. As part of the Emerging Markets Property Group (EMPG), Zameen.com offers an expansive digital platform for property buying, selling, renting, and investing. With over 20 million property listings, 1.6 million registered members, and more than 15,000 real estate agencies onboard, Zameen.com has become the go-to destination for property solutions across Pakistan. Headquartered in Lahore and operating in all major cities, the company continues to transform real estate through technology, innovation, and a customer-centric approach.

Job Summary:

We are seeking a proactive and personable Customer Service Representative (CSR) to join our dynamic real estate team. The CSR will serve as the first point of contact for clients, handling inquiries, coordinating property visits, and supporting the sales and leasing process. This role requires excellent communication skills, attention to detail, and the ability to manage multiple client relationships efficiently.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and in-person.
• Provide accurate information about available properties, sales procedures, and company services.
• Coordinate and schedule property viewings with clients and agents.
• Maintain and update client records and CRM database.
• Follow up with leads and provide timely updates on property availability or process status.
• Assist with document preparation and ensure all paperwork is complete and filed correctly.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Collaborate with sales agents, property managers, and marketing team to ensure client satisfaction.
• Stay informed about real estate trends, property listings, and market conditions.

Requirements and Skills:

• Associate’s or bachelor’s degree in business, communications, or related field preferred
• Previous experience in customer service; experience in real estate is a plus.
• Proficient in Microsoft Office and CRM software (e.g., Salesforce).
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask, prioritize, and manage time effectively.
• Customer-focused attitude with a professional demeanor.

Compensation:

• Competitive salary and commission opportunities
• Additional benefits include health insurance, mobile and travel allowance, and professional development opportunities.

• Seniority level Entry level

• Employment type Full-time

• Job function Customer Service, Sales, and Business Development

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Lahore District, Punjab, Pakistan 19 hours ago

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Join our team as a Call Center Agent in our Mars BPO. You will be the first point of contact for our customers, providing excellent service and resolving inquiries efficiently.

Additional Information:

• Competitive salary and performance-based incentives.
• Opportunity for career growth within the company.

Responsibilities:

• Handle inbound and outbound customer calls professionally and courteously.
• Provide accurate information and assistance to customers regarding products/services.
• Resolve customer complaints or issues in a timely manner.
• Document all interactions and transactions accurately in the CRM system.
• Adhere to company policies and procedures at all times.

Qualifications:

• Strong communication skills, both verbal and written.
• Ability to multitask and work well under pressure.
• Good problem-solving abilities and attention to detail.
• Previous customer service experience preferred but not required.
• Willingness to work in rotating shifts, including evenings and weekends.