137 National Bank Of Pakistan jobs in Pakistan

• Managing incoming calls and customer service inquiries
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
• Keep records of customer calls, E-mails, Text messages , Whatsapp messages
• Co-coordinating daily deliveries with production manager and send order ids to accountant for booking and invoices.
• Managing Inventory on website(s)
• Update Customers about their order status (In-process Delayed, Shipped, Delivered, Returned)
• Provide Returns/Exchange solution to customers (Record in excel sheets and dashboard)
• Co-coordinating daily deliveries with production manager and send order ids to accountant for booking and invoices.
• Identifying and assessing customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customers through open and interactive communication
• Follow-up on orders from production till delivery

Bachelor's degree in Business Administration or relevant field (or equivalent work experience)

Job Description: Customer Service Executive

Responsibilities:
- Provide exceptional customer support by promptly responding to customer inquiries via phone, email, and chat
- Assist customers in product selection and provide accurate information regarding pricing, availability, and specifications
- Process and manage customer orders, ensuring timely delivery and customer satisfaction
- Handle customer complaints and resolve issues in a professional and timely manner
- Maintain customer database and update customer records with accurate information
- Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling
- Stay updated on product knowledge and industry trends to provide effective support to customers

- Minimum 2 years of experience in customer service, preferably in the electrical/electronic manufacturing industry
- Excellent communication skills, both verbal and written
- Strong problem-solving and decision-making abilities
- Ability to prioritize tasks and handle multiple customer inquiries simultaneously
- Familiarity with CRM software and customer service tools
- Attention to detail and accuracy in handling customer information
- Ability to remain calm and professional in challenging situations
- Proactive and self-motivated, with a strong desire to exceed customer expectations

Electrical/Electronic Manufacturing - Islamabad, Pakistan

MBA (Business Administration, HR or Marketing)

• Provide help, information and advice to clients about Zafar Securities' services
• Measure customer satisfaction and improve services
• Communicating with clients (telephone/email/letter/social media/face-to-face)
• Investigating and resolving clients' related issues/problems
• Developing and implementing feedback or complaints procedure for clients

• Confidence, patience, diplomacy & problem-solving skills
• Creative thinking & motivational skills
• Ability to work well under pressure
• Basic knowledge about social media
• Having experience in trading (shares/commodities) are preferable

We are hiring Fresh/Experienced” Call Center representatives “for International campaign.

Candidate should be fluent in English and have good listening skills.

Night Shift

• Ramzan Timings: (7:45 pm to 2:45 am)

• Able to perform multiple task
• Target oriented people are required
• Self motivation and openness to work
• Punctual and willing to work under pressure

We are looking for a motivated and customer-focused Customer Service Representative to join our team. As a CSR, you will be the first point of contact for our customers, handling inquiries, resolving issues, and ensuring a positive customer experience.

Minimum qualification: Intermediate/A-Level

Prior customer service experience is a plus

Strong communication and interpersonal skills

Ability to multitask and manage time effectively

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This is a full-time on-site role for a Customer Service Specialist at KAJ Consultancy located in Karachi. The Customer Service Specialist will be responsible for resolving customer inquiries, ensuring customer satisfaction, processing orders, and providing product information. The role also involves maintaining and updating customer accounts, as well as performing administrative duties to support the efficient functioning of the customer service department.

Qualifications

• Customer Service skills, including support and communication
• Effective communication and active listening skills
• Positive attitude and excellent interpersonal skills
• Ability to multi-task, prioritize, and manage time effectively
• Fluency in English; knowledge of additional languages is a plus
• Knowledge of insurance products and industry trends

Required Qualifications

• Bachelor's degree in marketing, business, or a related field
• Proven experience in the insurance industry
• Strong understanding of the insurance market
• Proficiency in Microsoft Office

Timings: 6 pm to 3 am

Working Days: Monday to Saturday

• Health Insurance
• Life Insurance
• Bonus
• Gratuity

• Entry level

• Full-time

• Business Consulting and Services

Referrals increase your chances of interviewing at KAJ Consultancy by 2x.

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AffinityVibez is a business management consultancy company having presence in Pakistan. We have matured from a narrowly-focused team to a well-established company. We work with businesses of all sizes, across a wide range of industries, to help them identify and solve problems, develop and implement new strategies, and make informed decisions.

Job Duties & Responsibilities:

1. Develop and implement effective public relations strategies
2. Collaborate with other departments within the company to ensure work efficiency
3. Working knowledge and competency with case management software
4. Strong public relations skills and consideration for dealing with clients and witnesses
5. Knowledge/experience of legal database
6. Assisting with the preparation, filing and service of pleadings
7. Organizing and managing documents, including the creation of spreadsheets
8. Draft legal documents according to judicial procedures
9. Conduct research on legal policies and present written analysis to solicitors
10. Review and production of documents and responding to particular requests
11. Assisting with litigation preparation
12. Create and keep track of accidental cases
13. Perform other related duties as assigned

Salary + Benefits:

1. Salary (As per the Interview)
2. EOBI
3. Provident Fund
4. Monthly Performance based Bonus
5. Appreciation based Lunch/Dinner/Trips
6. Bi-Annual Increments + Performance-based Increments on Salary

Required Skills:

1. Strong understanding of public relations principles and techniques
2. Strong public communication and client dealing skills
3. Strong analytical and problem-solving skills
4. Ability to work effectively in a team-oriented environment

Marketing and Advertising - Lahore, Pakistan

Required Call Center Agent for Spectrum Sales and Billing:

Are you a motivated and charismatic individual who excels at building relationships and closing deals? We have an exciting opportunity for you to become a part of our team as a Spectrum Sales Agent at Ark Global. As a Sales Agent, you'll be at the forefront of connecting customers with the best-in-class services from Spectrum.

Responsibilities:

1. Engage with potential customers through various channels, including phone calls, in-person interactions, and virtual presentations.
2. Educate customers about the range of Spectrum products and services, tailoring solutions to meet their specific needs.
3. Effectively communicate the value and benefits of Spectrum's offerings to potential customers.
4. Manage and maintain a pipeline of leads and opportunities, consistently working to achieve and exceed sales targets.
5. Provide exceptional customer service and support throughout the sales process.

Qualifications:

1. Strong interpersonal and communication skills.
2. Proven ability to influence and persuade others.
3. Comfortable with technology and able to quickly learn about new products and services.
4. Previous sales experience, preferably in telecommunications or related industries, is a plus.
5. Results-driven with a track record of meeting or exceeding sales goals.

Requirements:

1. High school diploma or equivalent; some college education preferred.
2. Availability to work flexible hours, including evenings and weekends.
3. A self-motivated and energetic attitude.
4. Willingness to continuously learn and adapt in a dynamic sales environment.

Benefits:

1. Competitive base salary with uncapped commission structure.
2. Comprehensive training program to help you succeed.
3. Opportunities for advancement within the company.

If you're ready to take your sales career to the next level and help customers discover the benefits of Spectrum's top-notch services, we want to hear from you! Join our team and make a significant impact by sending your resume and a brief cover letter detailing your sales experience to us.

Must have good command over English written and conversation.

Must be dedicated and punctual.

Must have basic computer knowledge.

Able to browse and locate required information.