35 Executive Management jobs in Pakistan

ARE YOU READY TO RISE WITH PTCL GROUP

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability .

PTCL Group Vision & Values:

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:

• Be Resilient
• Think Big
• Win Every Battle
• Value Success

IN THIS ROLE YOU WILL

The Executive R&C is responsible for overseeing the efficient management of revenue-related processes, including billing, collections, complaint resolution, and adherence to legal and ethical standards. The primary objective of this position is to ensure accurate and timely revenue realization while maintaining high levels of customer satisfaction. The position requires a high degree of supervision and strategic coordination to achieve revenue targets, optimize operational efficiency, and safeguard the company`s financial health.

HOW CAN YOU EXPRESS YOUR TALENT

• Effective Implementation of policies regarding Receivables.
• Monitoring bill register to ensure completeness accuracy and enquire any major variations.
• Ensure accuracy and completeness of billing and In-time dispatch of monthly invoices.
• Ensure recovery from active customers, in line with targets assigned.
• Billing complaints resolution. TAT of 24 Hours to be ensured for CRM complaints and 12 hours for Priority complaints.
• Processes adjustment cases regarding customer accounts and keeping records for audit purpose.

WHAT YOU NEED TO BE SUCCESSFUL

Qualification

• MBA Finance, ACCA, ICMA

Experience:

• 1-2 Years of relevant experience

Technical Competency:

• Power Point
• Business Communication
• Advanced Excel

PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.

#ExpressYourTalent #ReadyToRise #TayyarHo

Interwood Mobel is searching for a dedicated Senior Executive - Customer Services and Complaints to join our customer service team. This role is essential for ensuring that all customer interactions related to site services are managed effectively and efficiently. The ideal candidate will have a strong focus on resolving complaints and enhancing the overall customer experience at our sites.

Key Responsibilities:

• Complaint Handling & Resolution
• Serve as the primary contact for handling customer complaints across all product categories
• Investigate and resolve complaints received through walk-ins, calls, emails, ensuring timely closure with root cause analysis.
• Coordinate with showroom managers, service teams, and backend departments to resolve site-specific and product-specific issues efficiently.
• Customer Communication & Follow-up
• Maintain proactive communication with customers regarding their concerns, updates, and resolutions.
• Provide consistent, empathetic, and professional service, turning complaints into positive brand experiences.
• Reporting & Analysis
• Maintain a comprehensive log of complaints, resolutions, and recurring issues.
• Share weekly/monthly complaint trends and insights with management to support product/service improvement.
• Process Improvement & Quality Feedback
• Identify process gaps and recommend solutions to prevent complaint recurrence.
• Work closely with quality control, design, production, and delivery teams to improve customer satisfaction.

Bachelor’s degree in Business Administration, Communication, or a related field.

3-5 years of experience in customer service, complaint management, or related roles, preferably within the manufacturing or service industry.

Skills & Competencies:

Strong problem-solving skills with a customer-focused mindset.

Excellent verbal and written communication skills.

A proactive and empathetic approach to addressing customer complaints.

Ability to work independently and collaboratively within a team.

Proficiency in customer relationship management (CRM) software.

- Medical Insurance

- Provident Fund

- Paid Leaves

- Easy loan and advance salary facility

Interwood Mobel is searching for a dedicated Senior Executive - Customer Services and Complaints to join our customer service team. This role is essential for ensuring that all customer interactions related to site services are managed effectively and efficiently. The ideal candidate will have a strong focus on resolving complaints and enhancing the overall customer experience at our sites.

Key Responsibilities:

• Complaint Handling & Resolution
• Serve as the primary contact for handling customer complaints across all product categories
• Investigate and resolve complaints received through walk-ins, calls, emails, ensuring timely closure with root cause analysis.
• Coordinate with showroom managers, service teams, and backend departments to resolve site-specific and product-specific issues efficiently.
• Customer Communication & Follow-up
• Maintain proactive communication with customers regarding their concerns, updates, and resolutions.
• Provide consistent, empathetic, and professional service, turning complaints into positive brand experiences.
• Reporting & Analysis
• Maintain a comprehensive log of complaints, resolutions, and recurring issues.
• Share weekly/monthly complaint trends and insights with management to support product/service improvement.
• Process Improvement & Quality Feedback
• Identify process gaps and recommend solutions to prevent complaint recurrence.
• Work closely with quality control, design, production, and delivery teams to improve customer satisfaction.
  
  

• Medical Insurance
• Provident Fund
• Paid Leaves
• Easy loan and advance salary facility

Are you a passionate Project Management Office professional looking to make a significant impact in a dynamic offshore environment?

We're seeking a highly motivated PMO Executive to join our talented team and play a pivotal role in ensuring the successful delivery of our projects.

As a PMO Executive, you will be responsible for providing strategic guidance, operational support, and risk management expertise to our offshore projects.

Duties andResponsibilities:

• Project Support
• Reporting and Tracking
• Process Improvement
• Communication and Coordination
• Project Documentation
• Budget and Financials
• Training and Mentorship
• Quality Assurance/Compliances

Qualifications and Skills:

Educational Background:

• Bachelors degree in Business Administration, Project Management, or a related field.
• Certifications like PMP (Project Management Professional) or PRINCE2 are a plus.

Experience:

• 2-5 years of experience in project coordination, project management, or a similar role within a PMO environment.

Skills:

• Strong organizational and multitasking abilities.
• Proficient in project management tools (e.g., MS Project, or similar software).
• Excellent communication and interpersonal skills.
• Analytical and problem-solving abilities.
• Knowledge of project management methodologies such as Agile, Waterfall, etc.
• Proficient in MS Office Suite, especially Excel and PowerPoint.

Interwood Mobel is searching for a dedicated Senior Executive - Customer Services and Complaints to join our customer service team. This role is essential for ensuring that all customer interactions related to site services are managed effectively and efficiently. The ideal candidate will have a strong focus on resolving complaints and enhancing the overall customer experience at our sites.

Key Responsibilities:

• Complaint Handling & Resolution
• Serve as the primary contact for handling customer complaints across all product categories
• Investigate and resolve complaints received through walk-ins, calls, emails, ensuring timely closure with root cause analysis.
• Coordinate with showroom managers, service teams, and backend departments to resolve site-specific and product-specific issues efficiently.
• Customer Communication & Follow-up
• Maintain proactive communication with customers regarding their concerns, updates, and resolutions.
• Provide consistent, empathetic, and professional service, turning complaints into positive brand experiences.
• Reporting & Analysis
• Maintain a comprehensive log of complaints, resolutions, and recurring issues.
• Share weekly/monthly complaint trends and insights with management to support product/service improvement.
• Process Improvement & Quality Feedback
• Identify process gaps and recommend solutions to prevent complaint recurrence.
• Work closely with quality control, design, production, and delivery teams to improve customer satisfaction.

Bachelor’s degree in Business Administration, Communication, or a related field.

3-5 years of experience in customer service, complaint management, or related roles, preferably within the manufacturing or service industry.

Skills & Competencies:

Strong problem-solving skills with a customer-focused mindset.

Excellent verbal and written communication skills.

A proactive and empathetic approach to addressing customer complaints.

Ability to work independently and collaboratively within a team.

Proficiency in customer relationship management (CRM) software.

- Medical Insurance

- Provident Fund

- Paid Leaves

- Easy loan and advance salary facility

Bachelor's degree in Marketing, Business Administration or a related field

Job Description: Sales/Marketing Executive - Event Management

Responsibilities:
- Develop and implement effective sales and marketing strategies to attract exhibitors and sponsors for our trade fair events
- Generate leads and establish relationships with potential clients through various channels, such as networking events and online platforms
- Conduct market research and analysis to identify industry trends and opportunities for business growth
- Collaborate with the marketing team to create promotional campaigns and materials to increase event attendance
- Manage the sales process, including negotiation and closing deals with clients
- Provide excellent customer service before, during, and after the events to ensure client satisfaction
- Stay updated with industry news and competitor activities to adjust marketing strategies accordingly

- Proven experience in sales and marketing, preferably in the event management industry
- Strong communication and interpersonal skills to effectively engage with clients and stakeholders
- Excellent negotiation and persuasive skills to close deals and secure sponsorships
- Ability to multitask and manage multiple projects and clients simultaneously
- Proficiency in Microsoft Office and CRM software for data analysis and reporting
- Self-motivated and target-oriented mindset to achieve sales goals

Marketing and Advertising - Islamabad, Pakistan