8 Clinic Administrator jobs in Pakistan

We are seeking an experienced and skilled “Assistant Manager PSD ” to lead our Patient Services department. The successful candidate will be responsible for ensuring high-quality patient care and satisfaction.

Key Responsibilities:

• Oversee patient services, ensuring excellent patient care and satisfaction
• Develop and implement policies and procedures to improve patient services
• Manage patient feedback and complaints, resolving issues promptly
• Supervise and mentor patient services staff
• Collaborate with other departments to ensure seamless patient care

Requirements:

• Master's degree in Healthcare Administration, Business Administration, or relevant field
• Minimum 4-5 years of experience in patient services or healthcare management

Job Location: Fatima Jinnah Women University, Old Presidency, the Mall Road, Rawalpindi 46000, Pakistan

Fatima Jinnah Women University Rawalpindi is seeking candidates for the position of Chief Security Officer and Medical Office Assistant. The job was published on 2024-12-19, and the last date to apply is 2024-12-27.

Job seekers who are looking for the latest jobs in Rawalpindi and have relevant experience are encouraged to apply by preparing their CV/resume for the position.

Responsibilities include:

• Overseeing security operations at the university.
• Assisting in medical office tasks as required.

For further details, you can visit the official website or consult the newspaper ad.

Needed: Medical Office Secretary / Reception Desk Manager

A newly established, fast-growing, state-of-the-art Medical Office / Health Center is seeking a young, energetic Front Desk Receptionist / Office Secretary.

• Maintain accounts and patients’ records
• Medical record filing
• Manage patient appointments via phone and social media

• Graduate, preferably with an accounting or marketing background
• Proficient in writing and typing in English
• Fluency in spoken English is a plus
• Skilled in Microsoft Office (Excel, PowerPoint, Word)

• Competitive salary based on merit
• Bonuses and incentives
• Free medical consultation
• Professional, respectful workplace environment
• Zero tolerance for gender bias or harassment

Note: This is a full-time position based in Karachi.

Introduction The Aga Khan University Hospital in addition to its five Hospitals creates access through its Outreach Services which include Clinical Laboratories, Outpatient Medical Centres, Pharmacy services, Home Health and other services. Outreach Services are designed to provide primary to secondary healthcare services to patients near their homes and are present in several cities across Pakistan. Outpatient Medical Centres offer a range of specialty clinics including Family Medicine, Internal Medicine, Endocrinology, Dermatology, Gastroenterology, Cardiopulmonary, Orthopedics, Obstetrics and Gynecology, Pediatrics and Physiotherapy, and cater to children, adults, and elderly patients for general health checks or specific disease consultations. As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

You will be responsible for collecting data related to the scope of services of Quality and Patient Safety activities at the Medical Centres and Home Health services. S/he will assist quality activities under the supervision of Manager Medical Centres and Home Health Services and Director of QPS department.

You will be responsible to:

• Assist Outreach Medical Services in the operational planning of quality assurance program, systems and processes.
• Act as resource and liaise between Outreach Medical Services and Quality and Infection Prevention department.
• Develop, maintain and monitor clinical indicators as an input to OPPE in collaboration with all medical and surgical department like Medicine, Family Health, Ob/gyn etc as applicable.
• Coordinate, compile and analyse institutional dashboard indicators, JCIA library of measures, clinical measure, managerial measures, International Patient Safety Goals, departmental KPIs, etc.
• Conduct and coordinate internal and external quality audits as per approval plan, compile the audit results and ensure execution of action plan(s) accordingly.
• Adopt best practices for proper and optimum utilization of existing resources.
• Review all quality documents and content timely and ensure up to date authentication including but not limited to scope of services, standards of practices, MR documents, intranet content, teaching and marketing material etc.
• Ensure all employees of Outreach Medical Services receives required trainings, as appropriate.
• Act as facilitator in Comprehensive Unit Based Safety programs, providing resources and facilitation for departmental quality projects.
• Assist in identifying development and documentation of quality projects.

You should have:

• Bachelor’s Degree in Nursing (BScN) from an accredited school
• Master’s Degree will be preferred
• 3 Years of Clinical experience one year of experience in similar role
• Good interpersonal and communication skills
• Proficient with Microsoft Word, Excel and PowerPoint
• Able to utilize current and emerging technology efficiently

Comprehensive employment reference checks will be conducted.

Interested candidates should send their detailed CVs by email to and mention "Coordinator, Quality and Patient Safety" in the subject line.

Only shortlisted candidates will be contacted.

Applications should be submitted latest by February 22, 2025

Introduction

The Medical College (MC) at Aga Khan University (AKU) seeks to make a positive impact across the health sector in Pakistan and the region. Allied health professionals support diagnosis, recovery, and quality of life. They provide direct patient care in virtually every specialty; deliver scientific support in clinical laboratories; offer numerous rehabilitation services; manage and provide data critical to seamless patient care and diagnosis; operate sophisticated diagnostic equipment; contribute to broader public health outcomes; provide critical care support in intensive care units; develop hospital and educational nutrition programs; and more. Keeping this in view, the Aga Khan University Medical College (AKU, MC) in collaboration with the Aga Khan University Hospital (AKUH) seeks to establish an Allied Health program.

AKU, MC is seeking an Assistant Manager to support the Associate Dean Allied Health to devise a strategic plan ensuring that the Allied Health service delivery is consistent with the vision and mission of the Aga Khan University. The primary responsibility of the Allied Health Assistant Manager is to support the Associate Dean Allied Health to ensure effective planning of training programs and services in collaboration with the hospital management team; as well as development and maximisation of stakeholder engagement opportunities.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Assistant Manager in the Office of Allied Health, Medical College.

Responsibilities

You are expected to hold an allied health portfolio aligned with contemporary knowledge of the health sector and community health services. The role draws on extensive high levels of specialist knowledge and demonstrated superior consolidated skills which will be required to plan, coordinate and develop high quality training programs and deliver professional care consistent with policies, procedures, and AKU values. The incumbent will be expected to work with multidisciplinary teams and support staff to reach their potential. The incumbent will also be expected to work towards acquiring international accreditation of the various allied health programs.

Specific responsibilities include:

• supporting the Associate Dean in planning and implementing the new vision and direction of allied health services

• implementing clinical governance and training frameworks ensuring best practices and safe quality systems
• working in collaboration with Business Managers, under the guidance of the Associate Dean to develop, implement and monitor clinical governance frameworks and practice principles across all disciplines
• working strategically with key stakeholders to engage and maximise community opportunities

• participating and contributing to the ongoing development of effective working relationships with other key services, building a strong collaborative practice approach with internal and external partners in service delivery
• working with finance and hospital management teams on budgeting and costing of the training programs and other support teams for operationalising the plan
• supporting senior leadership in strategic decision making and implementation
• ensuring the multi-disciplinary care model is embedded across the service ensuring community needs are identified and met
• supporting the management of quality, risk, safety, feedback, complaints and identify opportunities for improvement

• maintaining an advanced standard of knowledge in relevant clinical areas through participation in professional development and/or research activities, with a commitment to improving professional performance whilst maintaining professional standards and ethics
• any other duties as directed by the Associate Dean.

Requirements:

You should have:

• a Master’s degree in a health care profession including one of the Allied Health Professions or Nursing
• a minimum of 4 -5 years in a clinical role and supervisory experience ideally in an organisation of similar size, complexity and diversity, is required
• demonstrated Allied Health management experience
• experience managing multidisciplinary/transdisciplinary teams and collaborating with diverse stakeholders to achieve agreed deliverables
• strong leadership skills to support staff from a variety of disciplines
• an innovative approach to identify opportunities
• sound project management skills
• demonstrated understanding of clinical and professional governance
• demonstrated competence with outstanding written and oral communication skills including report writing, problem solving and analysis, communication, negotiation and interpersonal interaction, presentation, clinical supervision and computer literacy in a Microsoft environment
• well-developed interpersonal skills with a strong patient focus and the ability to establish and maintain relationships with a range of stakeholders
• demonstrated ability to be flexible and adaptable to changing priorities and objectives while maintaining objectivity and professionalism.

Comprehensive employment reference checks will be conducted.

Only shortlisted candidates will be contacted.