258 Client Communication jobs in Pakistan

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Company Description

Mob Inspire,inc is one of the fastest growing mobile platform development and innovative technology companies in the world. The company leverages unique processes to build and control world class mobile platforms. Through cutting-edge development processes we get bunch of data intelligence and predictive traffic technologies, Mob Inspire helps leading Enterprises, Brands, governments and news startups make it easier to solve big problems in their countries by launching a great platform that can hold big data of consumers and providers. Our vision is simple – to solve big problems, empower people, work on innovations, and rest of the time we spend on planning and enhance commerce.

Company Description

Mob Inspire,inc is one of the fastest growing mobile platform development and innovative technology companies in the world. The company leverages unique processes to build and control world class mobile platforms. Through cutting-edge development processes we get bunch of data intelligence and predictive traffic technologies, Mob Inspire helps leading Enterprises, Brands, governments and news startups make it easier to solve big problems in their countries by launching a great platform that can hold big data of consumers and providers. Our vision is simple – to solve big problems, empower people, work on innovations, and rest of the time we spend on planning and enhance commerce.

Job Description

Job Description

As a Client Communication Specialist at our software house, you will play a crucial role in driving the growth and success of our business. You will be responsible for identifying and pursuing new business opportunities, building and nurturing client relationships, and promoting our software solutions and services. Your primary focus will be on generating leads, securing new clients, and expanding our customer base. This is a fulltime onsite job.

• New Business Acquisition:
• Identify potential clients and market segments, and actively prospect for new business opportunities through Linked In, Angle list, Apollo, Crunch base, Upwork and other suitable platforms where minimum $10k - $25k+ worth projects can be found.
• Conduct market research and analysis to identify customer needs, trends, and competitors' activities.
• Build a strong sales pipeline by qualifying leads, conducting sales presentations, and engaging in effective sales strategies.
• Client Relationship Management:
• Develop and maintain strong relationships with international existing clients, understanding their needs, and identifying opportunities for upselling or cross-selling.
• Act as a trusted advisor to international clients, providing them with insights, recommendations, and solutions to their business challenges.
• Regularly communicate with clients, ensuring customer satisfaction, addressing concerns, and proactively seeking feedback.
• Proposal Development and Negotiation:
• Prepare and deliver persuasive sales proposals, presentations, and product demonstrations to potential clients.
• Produce clear, concise, and well-structured documentation, such as SRS (Software Requirements Specification), BRD (Business Requirements Document), BPR (Business Process Reengineering), and user manuals, communicating project specifications, business processes, and user instructions.
• Conducting in-depth research and analysis to ensure accurate and comprehensive documentation.
• Adhering to established documentation standards, styles, and templates.
• Reviewing and revising existing documentation to maintain consistency and accuracy.
• Collaborate with the technical team to develop customized software solutions that meet client requirements.
• Negotiate contract terms and conditions, pricing, and other commercial aspects to secure profitable deals.
  
  

Qualifications

• Bachelor's degree in computer science, Marketing, or a relevant domain.
• Proven track record in software sales or business development, preferably within a software house or technology-focused environment.
• Experience with international market specifically USA.
• Must have 4-7 years of experience with a software house.
• Strong knowledge of software solutions, industry trends, and emerging technologies.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term client relationships.
• Demonstrated ability to drive sales, meet targets, and achieve revenue goals.
• Strong negotiation and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner.
• Self-motivated and results-oriented, with a proactive approach to problem-solving.
• Ability to work independently and as part of a team, managing multiple priorities and deadlines.
• Proficiency in CRM software and sales tracking tools.
  
  

Additional Information

Following benefits will be given after successful completion of the probation period:

• Medical reimbursement.
• Inhouse and outdoor games/activities.
• Free food from company.(also be given during probation period)
• Casual & sick paid leaves.
• Leave encashment.
• Competitive compensation and benefits.
• Employee performance-based bonuses.
• Employee referral bonus.
• Occasional bonuses and gifts.
  
  

Job days: Monday to Friday.

Job type: On-site (Only).

Job Timings: 7:00PM to 4:00AM.

Job Location: Bahria Town phase 4, Rawalpindi.

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Marketing, Public Relations, and Writing/Editing
• Industries IT Services and IT Consulting

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Mob Inspire,inc is one of the fastest growing mobile platform development and innovative technology companies in the world. The company leverages unique processes to build and control world class mobile platforms. Through cutting-edge development processes we get bunch of data intelligence and predictive traffic technologies, Mob Inspire helps leading Enterprises, Brands, governments and news startups make it easier to solve big problems in their countries by launching a great platform that can hold big data of consumers and providers. Our vision is simple – to solve big problems, empower people, work on innovations, and rest of the time we spend on planning and enhance commerce. Job Description

Job Description As a Client Communication Specialist at our software house, you will play a crucial role in driving the growth and success of our business. You will be responsible for identifying and pursuing new business opportunities, building and nurturing client relationships, and promoting our software solutions and services. Your primary focus will be on generating leads, securing new clients, and expanding our customer base. This is a fulltime onsite job. #LI-onsite 1. New Business Acquisition: Identify potential clients and market segments, and actively prospect for new business opportunities through Linked In, Angle list, Apollo, Crunch base, Upworkand other suitableplatforms where minimum $10k - $25k+ worth projects can be found. Conduct market research and analysis to identify customer needs, trends, and competitors' activities. Build a strong sales pipeline by qualifying leads, conducting sales presentations, and engaging in effective sales strategies. 2. Client Relationship Management: Develop and maintain strong relationships with international existing clients, understanding their needs, and identifying opportunities for upselling or cross-selling. Act as a trusted advisor to international clients, providing them with insights, recommendations, and solutions to their business challenges. Regularly communicate with clients, ensuring customer satisfaction, addressing concerns, and proactively seeking feedback. 3. Proposal Development and Negotiation: Prepare and deliver persuasive sales proposals, presentations, and product demonstrations to potential clients. Produce clear, concise, and well-structured documentation, such as SRS (Software Requirements Specification), BRD (Business Requirements Document), BPR (Business Process Reengineering), and user manuals, communicating project specifications, business processes, and user instructions. Conducting in-depth research and analysis to ensure accurate and comprehensive documentation. Adhering to established documentation standards, styles, and templates. Reviewing and revising existing documentation to maintain consistency and accuracy. Collaborate with the technical team to develop customized software solutions that meet client requirements. Negotiate contract terms and conditions, pricing, and other commercial aspects to secure profitable deals. Qualifications

Bachelor's degree in computer science, Marketing, or a relevant domain. Proven track record in software sales or business development, preferably within a software house or technology-focused environment. Experience with international market specifically USA. Must have 4-7 years of experience with a software house. Strong knowledge of software solutions, industry trends, and emerging technologies. Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term client relationships. Demonstrated ability to drive sales, meet targets, and achieve revenue goals. Strong negotiation and presentation skills, with the ability to articulate complex concepts in a clear and compelling manner. Self-motivated and results-oriented, with a proactive approach to problem-solving. Ability to work independently and as part of a team, managing multiple priorities and deadlines. Proficiency in CRM software and sales tracking tools. Additional Information

Following benefits will be given after successful completion of the probation period: Medical reimbursement. Inhouse and outdoor games/activities. Free food from company.(also be given during probation period) Casual & sick paid leaves. Leave encashment. Competitive compensation and benefits. Employee performance-based bonuses. Employee referral bonus. Occasional bonuses and gifts. Job days: Monday to Friday. Job type: On-site (Only). Job Timings: 7:00PM to 4:00AM. Job Location: Bahria Town phase 4, Rawalpindi.

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Job Description :

About Quantum Solutions

Quantum Solutions is a modern and innovative web development agency committed to delivering high-quality digital solutions for businesses worldwide. We specialize in custom web applications, Laravel development, WordPress sites, eCommerce platforms, API integrations, and more.

Our team consists of skilled developers who bring ideas to life through clean, scalable, and performance-driven code. We focus on long-term partnerships by ensuring timely delivery, transparency, and professional service in every project.

At Quantum Solutions, we believe in combining technology, creativity, and communication to build web solutions that make a difference.

Job Description :

We are looking for a skilled and confident freelancer to represent our web development agency on Fiverr. Your primary responsibility will be to communicate with clients, understand their requirements, and bring in projects related to web development (Laravel, WordPress, PHP, etc.).

You won’t be required to do any coding or development work — your main job is to chat, negotiate, and close deals on our behalf.

Responsibilities :

• Actively respond to Fiverr client inquiries and offers.
• Understand client needs and gather clear project requirements.
• Create or manage Fiverr gig conversations.
• Negotiate pricing and timelines professionally.
• Forward finalized project details to our in-house development team.
• Maintain regular communication with clients and provide updates (with our help).
• Build long-term relationships with clients for repeat business.

Job Specification :

• Proven experience dealing with clients on Fiverr (or similar platforms).
• Excellent written communication skills in English.
• Basic understanding of web development services (Laravel, WordPress, HTML, etc.).
• Friendly, confident, and persuasive personality.
• Ability to work independently and close deals.
• Bonus: If you already have a Fiverr account with some activity.

Job Rewards and Benefits : Incentive Bonus #J-18808-Ljbffr

We are hiring call center agents. Need excellent English communication skills. We only hire individuals who have excellent English verbal communication skills. Fresh and experienced individuals are encouraged to apply. Salary Packages from 25K-45K PKR. APPLY NOW. LIMITED POSITIONS. Job Specification

Should have excellent English communication skills. Should be able to work in night shifts. USA AND UK TIMINGS MAINLY. Should be energetic and motivated to earn money. Self-motivated and driven by targets. Resilience. Strong communication skills – including both verbal and written. The ability to influence and negotiate with others.

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2 weeks ago Be among the first 25 applicants

Direct message the job poster from MatchAwards

CFO @ AIT, Inc. & MatchAwards.com | Strategic Planning, Financial Management

The ideal candidate loves working with people and proactively solving issues. You will be responsible for assisting customers to leverage business opportunities on the platform. Training will be provided for qualified individuals.

Responsibilities

• Assist customers with profile account setup via phone, email, and chat
• Help customers learn how to use the platform via phone, email, and chat
• Basic knowledge of social media, cryptocurrency, and digital wallets
• Provide knowledgeable answers to questions about platform functionality & advertising
• Coordinate with internal departments to meet customer needs
• Data entry in various CRM platforms

Qualifications

• At least 1-3 years of relevant work experience
• Excellent phone etiquette and strong verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work effectively
• Basic understanding of Web 3.0, blockchain, and AI usage

Why Apply:

• If you're motivated to facilitate customer success and thrive in a rapidly growing, cutting-edge tech company, this role is for you. We offer a dynamic workplace that fosters growth and teamwork. Ready to make an impact? Apply now!

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Technology, Information and Internet

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Karachi Division, Sindh, Pakistan 3 days ago

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Zameen.com is Pakistan’s leading real estate portal and a pioneer in digitizing the property sector since 2006. As part of the Emerging Markets Property Group (EMPG), Zameen.com offers an expansive digital platform for property buying, selling, renting, and investing. With over 20 million property listings, 1.6 million registered members, and more than 15,000 real estate agencies onboard, Zameen.com has become the go-to destination for property solutions across Pakistan. Headquartered in Lahore and operating in all major cities, the company continues to transform real estate through technology, innovation, and a customer-centric approach.

Job Summary:

We are seeking a proactive and personable Customer Service Representative (CSR) to join our dynamic real estate team. The CSR will serve as the first point of contact for clients, handling inquiries, coordinating property visits, and supporting the sales and leasing process. This role requires excellent communication skills, attention to detail, and the ability to manage multiple client relationships efficiently.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and in-person.
• Provide accurate information about available properties, sales procedures, and company services.
• Coordinate and schedule property viewings with clients and agents.
• Maintain and update client records and CRM database.
• Follow up with leads and provide timely updates on property availability or process status.
• Assist with document preparation and ensure all paperwork is complete and filed correctly.
• Handle customer complaints and provide appropriate solutions in a timely manner.
• Collaborate with sales agents, property managers, and marketing team to ensure client satisfaction.
• Stay informed about real estate trends, property listings, and market conditions.

Requirements and Skills:

• Associate’s or bachelor’s degree in business, communications, or related field preferred
• Previous experience in customer service; experience in real estate is a plus.
• Proficient in Microsoft Office and CRM software (e.g., Salesforce).
• Strong communication, interpersonal, and organizational skills.
• Ability to multitask, prioritize, and manage time effectively.
• Customer-focused attitude with a professional demeanor.

Compensation:

• Competitive salary and commission opportunities
• Additional benefits include health insurance, mobile and travel allowance, and professional development opportunities.

Seniority level

• Seniority level Entry level

Employment type

• Employment type Full-time

Job function

• Job function Customer Service, Sales, and Business Development

Referrals increase your chances of interviewing at Zameen.com by 2x

Get notified about new Customer Service Representative jobs in Lahore, Punjab, Pakistan .

Customer Experience Specialist (Non Voice) Customer Support Specialist - International Customer Support Representative - Supply Onboarding Customer Support Representative – Part-time Evening Shift Patient Calling / Transitional Care Management (TCM) / Prior Authorization Executive

Lahore District, Punjab, Pakistan 19 hours ago

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Join our team as a Call Center Agent in our Mars BPO. You will be the first point of contact for our customers, providing excellent service and resolving inquiries efficiently.

Additional Information:

• Competitive salary and performance-based incentives.
• Opportunity for career growth within the company.

Responsibilities:

• Handle inbound and outbound customer calls professionally and courteously.
• Provide accurate information and assistance to customers regarding products/services.
• Resolve customer complaints or issues in a timely manner.
• Document all interactions and transactions accurately in the CRM system.
• Adhere to company policies and procedures at all times.

Job Specification

Qualifications:

• Strong communication skills, both verbal and written.
• Ability to multitask and work well under pressure.
• Good problem-solving abilities and attention to detail.
• Previous customer service experience preferred but not required.
• Willingness to work in rotating shifts, including evenings and weekends.

Telecommunications - Rawalpindi, Pakistan #J-18808-Ljbffr

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

Customer Service Representative Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Communicating with customers through various channels.

Acknowledging and resolving customer complaints.

Knowing our products inside and out so that you can answer questions.

Processing orders, forms, applications, and requests.

Keeping records of customer interactions, transactions, comments, and complaints.

Communicating and coordinating with colleagues as necessary.

Providing feedback on the efficiency of the customer service process.

Managing a team of junior customer service representatives.

Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

High school diploma, general education degree, or equivalent.

Ability to stay calm when customers are stressed or upset.

Comfortable using computers.

Experience working with customer support.

Job Specification

When an organization puts the customer at its core—empowering its people and unifying its processes—outstanding customer service becomes possible on a consistent basis, from the first greeting to the final meeting. When provided with exemplary experiences, a customer has a much greater incentive to return, as well as recommend us to others

Consumer Services - Rawalpindi, Pakistan

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We are currently seeking a customer service sales officer to join our team. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to work well in a team environment.

Responsibilities:

1. Responding to customer inquiries via phone, email, and chat in a timely and professional manner
2. Providing exceptional customer service and sales support to customers
3. Identifying and addressing customer needs and concerns
4. Maintaining accurate customer records and updating customer information as needed
5. Collaborating with other departments to resolve customer issues
6. Meeting or exceeding sales targets and goals
7. Staying up-to-date with product knowledge and industry trends
8. Providing feedback to management on customer needs and concerns

Requirements:

1. High school diploma or equivalent; associate’s or bachelor’s degree preferred
2. 1-2 years of experience in customer service or sales role
3. Excellent communication skills, both verbal and written
4. Ability to work well in a team environment
5. Strong problem-solving skills and ability to think on your feet
6. Proficient in Microsoft Office and CRM software
7. Ability to work flexible hours, including weekends and holidays
8. Positive attitude and willingness to learn and grow with the company

If you are passionate about providing excellent customer service and have a strong sales background, we encourage you to apply for this exciting opportunity.

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