32 Business Process jobs in Pakistan

Job Summary: We are seeking a skilled and innovative AI BPA (Business Process Automation) Expert to identify opportunities for automation within our business processes and implement AI-powered solutions to improve efficiency, accuracy, and overall performance. The ideal candidate will have a strong understanding of business processes, AI technologies, and the ability to translate business needs into effective automation solutions.

Responsibilities:

• Analyze existing business processes to identify areas where automation and AI can provide significant value.
• Design and develop AI-powered BPA solutions using relevant technologies and tools.
• Implement and deploy automation workflows and AI models.
• Collaborate with stakeholders across different departments to understand their needs and challenges.
• Test and refine automation solutions to ensure optimal performance and reliability.
• Monitor the performance of implemented automation and AI systems and make necessary adjustments.
• Stay up-to-date with the latest advancements in AI and BPA technologies.
• Document automation processes and solutions clearly.
• Provide training and support to end-users on implemented automation tools.

Qualifications:

• Proven experience in Business Process Automation and working with AI technologies.
• Strong understanding of business process analysis and optimization techniques.
• Experience with AI/ML concepts and tools relevant to automation (e.g., NLP, computer vision, RPA with AI capabilities).
• Proficiency in programming languages relevant to AI and automation (e.g., Python).
• Experience with BPA platforms and tools (e.g., UiPath, Automation Anywhere, Power Automate).
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration skills.
• A degree in Computer Science, Engineering, Business, or a related field.

Please visit our website

This is an onsite full-time job (no remote/no freelancer).

Job Location: Ghalib Road, Gulberg III

Working Hours: 1 pm to 11 pm, Monday - Friday

Interested candidates can share CVs at . Please mention the position applied for, your current and expected salary.

• Entry level

• Full-time

• Management and Manufacturing

• Retail

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2 days ago Be among the first 25 applicants

Job Purpose: To lead cross-functional teams effectively in Business Process Reengineering (BPR), applying advanced change management skills to identify and prioritize BPR requirements at the organization-wide level. Develop and execute process improvement initiatives using the DMAIC methodology and/or process modeling techniques to analyze business processes, identify failure points, establish risk controls, and create impactful project plans for company-level process enhancement.

Job Responsibilities

• Lead and facilitate BPR projects across the company and within cross-functional teams.
• Identify and prioritize organization-wide business process reengineering needs.
• Decompose problems into manageable components and work efficiently to recommend optimal solutions.
• Detect process failure points and develop risk controls to manage company-level process risks.
• Develop, recommend, and implement initiatives that span multiple functions or organizations, aiming to achieve process-level efficiencies.
• Apply DMAIC methodology and/or other quantitative/statistical process modeling techniques & tools to improve quality, customer experience, and reduce costs and cycle time.
• Analyze business processes and workflows with a focus on discovering opportunities for improvement or automation.
• Create project plans with sub-tasks, responsible owners, and target dates for all phases of a process improvement initiative.
• Document procedures and present new process designs to stakeholders for feedback and alignment.
• Provide regular, concise project updates to all stakeholders to ensure transparency and engagement.
• Evaluate the implications of recommended initiatives and communicate impacts and resolutions to relevant stakeholders effectively.
• Perform continuous data analysis, identify trends, and develop future predictions to optimize process outcomes.
• Design and support training programs on Lean Six Sigma methodology for organizational development.
  
  

• Exceptional change management and stakeholder management skills.
• Analytical problem-solving abilities.
• Effective team player who is self-organized and can manage pressure.
• Capable of working independently as well as part of a team.
• Strong written and verbal communication skills, with adeptness in developing presentations.
• Ability to work effectively in challenging environments.
  
  

• Comprehensive understanding of process development, management, and improvement methodologies (e.g., LEAN, DMAIC).
• Strong business acumen and understanding of its correlation with commercial, technology, and support functions.
• Clear concepts of telecom operations.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales
• Industries Telecommunications

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Rawalpindi, Punjab, Pakistan PKR80,000 - PKR100,000 1 month ago

Rawalpindi, Punjab, Pakistan 13 hours ago

Rawalpindi, Punjab, Pakistan 13 hours ago

Rawalpindi, Punjab, Pakistan 14 hours ago

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About the job: Business Operations Executive

Client company introduction:

Hiring for a market-leading FinTech, providing digital banking solutions.

Job Summary:

This is a high-impact, high-visibility generalist role designed for someone smart, practical, and execution-focused who wants to grow fast alongside the founding team. As the Founder's Associate, you'll be the CEO's right hand, working across all areas of the business to execute key initiatives, support the Community & Creator teams, solve operational challenges, and build internal systems as we scale.

This role is ideal for someone with around 1-2 years of commercial experience who is ready to step up and grow into a senior operator or functional lead over time.

Key Attributes:

• Fast, practical, and deeply execution-focused
• Bright, analytical, and curious with strong common sense
• Emotionally intelligent and able to work with multiple personality types
• Proactive, asks the right questions, and finds solutions
• High personal standards; doesn't cut corners or need babysitting
• Capable of context switching and handling multiple projects
• Hungry to learn and grow with a fast-paced startup

Key Responsibilities:

• Act as the CEO's utility player and thought partner on day-to-day execution
• Support the Community Manager with tasks like content scheduling, Discord setup, moderation systems, reporting
• Assist the Creator Partnerships Manager with outreach support, CRM maintenance, research, and project prep
• Own ad hoc special projects (e.g., internal process design, campaign rollouts, data analysis)
• Handle operational tasks that don't have an owner yet; be the glue that fills the gaps
• Build and document systems that become part of how the business runs
• Step in to manage relationships, take meetings, or write communications when needed

Ideal Background:

• Approximately 2 years of commercial experience in a fast-paced environment (startup, agency, consulting, or similar)
• Track record of getting things done under pressure and with minimal oversight
• Clear written and verbal communication skills
• Proficiency in tools like Notion, Google Workspace, Excel, basic CRM or project management software
• Bonus: interest in AI, media, Web3, or startups

Other Details:

• Experience: 3-4 years
• Work Timings: 10 am - 7 pm
• Work Days: Monday - Friday
• Location: Lahore

About HR Ways:

HR Ways is an award-winning technical recruitment firm helping software houses and IT product companies worldwide find IT talent. We are engaged by over 300 employers globally, ranging from the world's biggest SaaS companies to competitive startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil, and other regions. Join our WhatsApp channel to stay updated or visit to learn more.

Zameen.com is looking to hire an Assistant Manager - Sales Operations . The incumbent will be responsible for:

1. Inventory Management and CRM Maintenance
2. a. Maintain and update real-time inventory within the CRM system, including unit availability, pricing, and buyer payment terms.
3. b. Ensure accurate and updated information is accessible to the Sales Team in KSA.
4. c. Coordinate with internal teams and developers to secure approvals for customized discounts or payment plans as requested by prospective buyers.
5. Cross-Border Payment Oversight
6. a. Manage and monitor all payment processes from KSA to Pakistan in accordance with approved SOPs.
7. b. Ensure clear visibility of payment procedures to KSA Sales Representatives.
8. c. Coordinate with Finance & Accounts teams to confirm receipts and maintain records of all transactions.
9. On-Ground Support and Site Representation
10. a. Act as the Pakistan-based representative of the KSA Sales Team.
11. b. Conduct site visits, support client walkthroughs, and address buyer queries directly or via their appointed representatives.
12. c. Ensure timely and accurate communication with clients regarding documentation and project updates.
13. Stakeholder & Process Management
14. a. Serve as the liaison between internal stakeholders (marketing, legal, finance, etc.) and the KSA Sales Team to ensure smooth execution of SOPs.
15. b. Identify and resolve roadblocks impeding operational flow or stakeholder coordination.
16. c. Communicate clear instructions and task ownership to all concerned parties.
17. Policy & Project Knowledge Management
18. a. Remain up to date on all policy updates, project collateral, pricing changes, payment plan revisions, and new feature launches.
19. b. Ensure such updates are disseminated promptly and accurately to the relevant teams and individuals in KSA.

We are seeking a highly motivated and analytical Business Operations Lead to drive strategic initiatives, optimize processes, and ensure operational excellence across the organization. This role will work closely with cross-functional teams including software, procurement, product, and inventory to support data-driven decision-making and daily operational efficiency.

Key Responsibilities:

• Oversee and manage day-to-day business operations, ensuring teams are aligned and priorities are on track.
• Monitor daily workflows, resource allocation, and task execution to identify blockers and streamline efforts.
• Serve as the main point of contact for internal operational escalations and troubleshooting.
• Implement and maintain standard operating procedures (SOPs) for recurring tasks and business-critical functions.
• Coordinate internal communication to ensure everyone has the latest updates on processes, tools, and policy changes.
• Collaborate with leadership to define and execute short- and long-term business goals.
• Lead the design and rollout of new operational frameworks and continuous improvement initiatives.
• Analyze current business processes to identify bottlenecks and inefficiencies.
• Propose and implement automation, system enhancements, or procedural updates.
• Facilitate cross-departmental collaboration to ensure operational alignment and support.
• Lead regular sync meetings and status updates for ongoing projects or initiatives.
• Develop dashboards and reports to monitor operational health and productivity.
• Provide actionable insights to stakeholders using data-driven analysis.

Qualifications:

• Bachelor’s degree in, Business, Operations, I.T, Industrial education or a related field (MBA preferred).
• 5+ years of experience in business operations, strategy, or project management.
• Proven experience managing daily operations and optimizing internal processes.
• Strong analytical, organizational, and leadership skills.
• Proficiency in Excel, SQL, and/or project management platforms (e.g., Asana, Jira, Trello).
• Excellent communication and interpersonal skills.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function General Business, Health Care Provider, and Information Technology
• Industries IT Services and IT Consulting and Hospitals and Health Care

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Karachi Division, Sindh, Pakistan 1 year ago

Karachi Division, Sindh, Pakistan 4 days ago

Karachi Division, Sindh, Pakistan 4 days ago

Karachi Division, Sindh, Pakistan 2 months ago

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General Summary:

Sales Operations Analyst

Location: Hyderabad, Telangana

Job Area: Operations Group, Sales Operations

General Job Summary: The role is responsible for internal support to Qualcomm’s Worldwide Customer Service and Sales Teams enabling these external facing teams to provide world-class support regarding Qualcomm’s products and services. The ideal candidate will be passionate about delivering and cultivating excellent internal customer service throughout the organization. Responsibilities include but not limited to the following activities: Order management, account/regional forecast demand planning, and overseeing activities related to Product Change Notifications (PCNs), Return Material Authorizations (RMAs), and other key duties. Must be savvy and quick to learn and adjust to all Qualcomm business applications such as Oracle ERP, Rapid Response, SAP, Sales Force, Agile and others as they are integrated into the business, as well as effectively adapt to new processes as they are rolled out.

Key Duties & Responsibilities: Utilizing Qualcomm systems, manages delegated customer service and support activities including but not limited to forecasting, order management, supply demand changes, PCN, RMA, export compliance, product commercial information.

• Provides internal support for new customer creation, product/service contract and order management, forecast entry to shipments/returns support
• Tracks and reports to CS and Sales overall regional forecast accuracy analysis, and forecast consumption
• Order Management (Purchase Order Entry, Change Orders and scheduling), proactively manages & monitors customer orders and shipments, resolving any internal issues on the account before shipment
• Monitors and supports sales efforts (such as demand changes, product compliance details, and environmental) as delegated by the Regional CS/Account Management Team
• Communicate with related parties such as Quality, Engineering, RMA team, Finance, analyze data, identify trends, and submit RMA request when needed
• Has thorough knowledge of all business systems, processes and procedures and should be able to provide training to other team members, when requested
• Performs other related duties as delegated from world-wide CS Team

Job Specifications:

• Advanced Computer proficiency of Microsoft suite (Excel, Word, PPT, MS Teams). Previous experience of Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is an advantage
• Can identify issues and root causes and uses own judgement to provide feedback solutions to complex problems and can identify the potential solutions
• Effectively and quickly adapts to new systems, processes, and policies
• Ability to remain calm under pressure
• Exercises analytical skill within generally defined practices using a variety of sources to find solutions
• Be results oriented with great attention to detail
• Strong multitasking skills with the ability to prioritize own work and respond to ad hoc requests as needed; able to make quick and accurate decisions
• Must have demonstratable communications skills, being able to communicate clearly and accurately in an open manner whether it be in person, written or via tele conference, and across cultures. Must be able to contribute proactively during meetings
• Collaborates openly, respectfully, and inclusively creating trusting relationships within own and wider teams and to customers to explain issues, gain insights and develop connections. May represent the department as a prime contact for special projects
• Should be open to support the team in APAC/Europe time, when required

Education/Experience:

• Requires minimum 3+ years of related experience in Customer Service in a technology-oriented industry. Semiconductor industry preferred.
• Bachelor’s degree in business administration, Supply Chain, Finance, Operations, or related field and 2+ years of business operations or related experience.
• Excellent in ERP tools like Oracle, SAP and or Salesforce
• Strong analytical, problem solving and conceptual skills.
• Strong written and verbal communication skills.

Minimum Qualifications:

Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).

Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.

To all Staffing and Recruiting Agencies :Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.

If you would like more information about this role, please contact Qualcomm Careers.