What Field Operations Jobs are in Pakistan?

Job Title: Field Applications Engineer, FAE
Reports to (Title): Regional Service Manager
Department/Function: Customer Care
Country: Pakistan
Location: Pakistan - Remote
Career Level: T3 Professional
Key Purpose and Accountabilities:
POSITION SUMMARY:
+ Provide in-field assistance for pre- and post- sale technical activities with a primary emphasis on growing the user base of diagnostic products. Provide technical direction and support to customers on instrument operation, assay implementation and accreditation, maintenance of company products. Make technical presentations and conduct product demonstrations for customers. Work collaboratively with Sales, Marketing, Scientific Affairs, Technical Support, Service and global business units to identify and assess customer needs and provide high quality customer care exceeding expectations.
Job Purpose:
Technical
+ Provide on-site installation of systems, maintenance and troubleshooting to ensure a smooth and rapid start-up for customers.
+ Integrate Cepheid instruments into customer laboratories and provide support to the customer during the evaluation and validation process.
+ Follow normal standard work for documentation and customer complaint handling to ensure total customer satisfaction.
+ Monitor sites and provide trainings (system, software, reagents and connectivity).
+ Record information related to installations, training, customer support and follow-up in SFDC as well as collect market intelligence data.
+ Develop and maintain excellent relationships with customers, ensuring a high level of customer satisfaction through proactive attitude and actions to optimize system performance.
+ Conduct proactively preventive maintenance and modifications, reactive repairs and installations and de-installations, in a timely, productive, and cost-effective way.
+ Interpret customers' needs and take responsibility for problem resolution amongst other functions liaising with the customer on administrative and technical matters.
+ Work with the other teams for field support, which is not limited to system hardware and software, PCs, and networking.
+ Work closely with internal stakeholders to address customer concerns, determine corrective actions and customer follow-up.
+ Manage inventory for car stock and other required spare parts.
Commercial
+ Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business as rapidly as possible.
+ Interacting with stakeholders on the ground to generate demand for testing on the installed base, identify potential new assays that can be added to the menu and collaborate with Cepheid team to allow fast adoption and implementation.
TRAINING RESPONSIBILITIES: (REQUIRED)
+ Complete all assigned and required training satisfactorily and on time.
Experience, qualifications, skills required:
Education and Experience:
+ Bachelor's degree with minimum 2+ years related work experience.
+ Biomedical Engineering or Biology, bachelor's degree with experience in Molecular Biology an advantage
+ Clinical Laboratory focus along with experience in molecular and microbiology techniques.
+ Results driven and self-motivated with a demonstrated ability to achieve measurable goals.
+ Strengths in networking and relationship development.
+ Strong oral and written communications skills.
+ Excellent technical presentation skills for group and one-on-one presentations.
+ Integrates with the sales team in planning and executing business growth strategy.
+ Networks with the scientific community to grow the business.
Qualities/Competencies:
+ Demonstrated excellent customer relations/service skills.
+ Excellent presentation skills
+ Self-motivated and independent problem solving
+ Good communication skills
+ Goal oriented, results driven.
+ Strong interpersonal and communication skills
+ Works independently and team orientated.
+ Networking skills to grow the business.
+ Proficient in computer skills (Excel, Word, PowerPoint, Lotus Notes/Outlook)
+ Demonstrated Teamwork, autonomy, availability, organizational awareness.
+ Cultural sensitivity to work in an international group.
+ Demonstrated excellent time management and organization, project management skills.
+ High compliance and integrity standards and strict adherence to the Danaher policies
Other Requirements:
+ Valid driver's license
+ Required to spend around 80% on-site with customers.
+ Travel mostly limited within Pakistan. May include some international travel to UAE or France
+ The individual may be asked to do other job duties as required by the business.
+ Will be required to work after hours from time to time.
+ May be requested to work overtime and weekends for special program events.
+ Ability to lift safely and/or move up to 16 kilos.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Operating Company: Cepheid

**Location: Sheikhupura**
**Function:** Supply Chain
**Main Purpose of Job**
Ensure the delivery of safe, efficient, and cost-effective warehousing operations by managing Factory Distribution Center (DC) activities, 3PL performance, inventory accuracy, and continuous improvement initiatives in line with Nestlé standards.
**Key Outputs & Responsibilities**
**Warehouse Operations & Performance**
+ Ensure smooth day-to-day warehouse operations, including receiving, storage, picking, and dispatch.
+ Monitor and improve DC and 3PL performance using agreed KPIs (service, cost, productivity).
+ Ensure inventory accuracy, issuance accuracy, and control of warehouse damages.
**Safety, Quality & Compliance**
+ Ensure full compliance with Nestlé standards.
+ Maintain storage conditions as per FG & RP specifications and QA requirements.
+ Drive safety culture to achieve LTIFR and audit targets.
**People & 3PL Management**
+ Lead, engage, and motivate warehouse teams and labor.
+ Manage 3PL performance, contracts, tariffs, and invoices in line with agreements.
+ Conduct regular performance reviews and implement improvement action plans.
**Continuous Improvement & Cost Optimization**
+ Drive continuous improvement initiatives using Lean / DMAIC methodologies.
+ Support Value Stream Design and warehouse process optimization.
+ Manage overtime, absenteeism, productivity, and resource utilization.
**Assets & Infrastructure**
+ Ensure maintenance and availability of warehouse infrastructure, MHE, and security systems.
+ Manage warehouse capacity and layout based on business requirements.
**What Will Make You Successful**
**Experience & Education**
+ Minimum **2 years** of relevant experience in Warehouse Management, Transportation, or Physical Logistics Operations.
+ Experience in managing warehouse operations and 3PL service providers.
+ Bachelor's degree in supply chain / engineering / business.

**About the Role:**
**Grade Level (for internal use):**
11
**The Team:** The CRM Operations team at S&P Global is a dynamic and integral part of our revenue operations, focused on optimizing the lead-to-cash value chain. We foster a collaborative environment where innovation, continuous improvement, and data-driven insights are paramount, enabling us to deliver significant impact across the organization.
**Responsibilities and Impact:**
+ Actively contribute to enhancing the efficiency of CRM operational systems and processes, leveraging professional know-how to support organizational knowledge and skill development.
+ Serve as a subject matter expert, advising senior staff on complex CRM operational issues and guiding junior colleagues on best practices and operational processes.
+ Collaborate with Technology teams to manage system enhancements, actively contributing to user stories, backlog prioritization, and User Acceptance Testing (UAT) to ensure accurate delivery of business requirements.
+ Participate in strategic transformation initiatives within CRM operations, identifying opportunities for process optimization, automation, and scalability across the revenue lifecycle.
+ Build and maintain relationships with peers across various functions to foster collaboration and ensure alignment on strategic initiatives, effectively influencing immediate leadership and stakeholders.
+ All employees are required to work from the office a minimum of 2 days per week.
**What We're Looking For:** **Basic Required Qualifications:**
+ An S&P Global employee at this level would typically have 5+ years of experience in CRM operations or a related field, with a strong understanding of the Lead-to-Cash value chain.
+ Proven hands-on experience in reporting and analytics, with the ability to work with incomplete or conflicting data and identify options in non-routine situations.
+ Demonstrated experience working closely with Technology teams on release cycles, user stories, backlog management, and UAT.
+ Ability to engage with and influence peers and immediate leadership, coupled with effective stakeholder management skills.
**Additional Preferred Qualifications:**
+ Familiarity with Salesforce CPQ processes and reporting, including understanding of upstream and downstream dependencies.
+ Experience in high-growth or transformation-driven environments, showcasing adaptability and proactive seeking of innovative solutions.
+ Strong problem-solving skills with a data-driven mindset, integrating complex information within their specialization.
+ A proven ability to bounce back from setbacks, remaining positive and focused even amidst challenges, reflecting strong emotional intelligence
**About S&P Global Market Intelligence**
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit .
**What's In It For** **You?**
**Our Mission:**
Advancing Essential Intelligence.
**Our People:**
We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
**Our Values:**
**Integrity, Discovery, Partnership**
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
**Benefits:**
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.
Our benefits include:
+ Health & Wellness: Health care coverage designed for the mind and body.
+ Flexible Downtime: Generous time off helps keep you energized for your time on.
+ Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
+ Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
+ Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
+ Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.
For more information on benefits by country visit: Hiring and Opportunity at S&P Global:**
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
**Recruitment Fraud Alert:**
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here ( .
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**Equal Opportunity Employer**
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to:   and your request will be forwarded to the appropriate person. 
**US Candidates Only:** Know Your Rights: Workplace discrimination is illegal ( - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.2 - Middle Professional Tier II (EEO Job Group)
**Job ID:**
**Posted On:**
**Location:** Islamabad, Pakistan