What Field Inspector Jobs are in Pakistan?
Showing 5 Field Inspector jobs in Pakistan
Job Description
Assist QA Inspection Manager in all in-process and inspection checks of production operations and facilities (e.g., building / environmental / equipment / utilities / systems etc.) per Abbott Policies, AQ, EQDs, SOPs, GMP and Drug Act 1976. Perform GEMBA of respective areas to assure inspection readiness and verify that area logbooks and other documents are maintained with reference to Data integrity. Additionally, perform sampling of bulk, intermediate and finished products as per respective sampling plans.
**Major Responsibilities:**
+ To make sure that activity does not result in,
+ Delay or non-availability of product.
+ Delay in introduction of new products.
+ Any non-compliance of cGMP (current Good Manufacturing Practices), GSP (Good Storage Practices) and EHS (Environment, Health & Safety) requirement.
+ Line clearance and In process checks of production manufacturing and finishing operations, GEMBA Inspection of Warehouses, Utilities and facilities (e.g., building / environmental / equipment / utilities / systems etc.) per Abbott Policies / Procedures, and cGMP Guidelines.
+ To assure verification of all necessary checks and requirements for the dispensing activities before granting line clearances as per respective procedures.
+ Raw Materials issue verifications as per approved Manufacturing Shop Order.
+ Packaging Commodities Issue verifications as per approved Finishing Shop Order.
+ Perform sampling activities as and when required per the applicable procedures.
+ Maintain and improve existing quality processes to assure continuously appropriate and compliant operations in production and storage areas.
+ Responsible for SOP write up / Revision / Implementation as per AQ, EQDs, SOPs, Drug Act, cGMP etc.
+ To ensure that all necessary documentation is completed accurately in respective areas, in a timely manner, and in compliance with data integrity and regulatory requirements.
+ To ensure calibration / verification of equipment / instruments used for In-process checks.
+ To participate in Validation and Qualification activities related to Process, Equipment and Facilities, whenever required.
+ Audit follow-up for corrective action implementation in his/her area of activity.
+ To actively participate in handling of exception reports, internal quality investigations and customer complaints related to his / her area for root cause identification and CAPA implementation.
+ To ensure that workplace is compliant with all applicable health and safety regulations. Report any workplace safety / near miss incidents and follow-up till closure.
+ Handling of Regulatory samples for submitting to respective Drug Inspectors.
+ To assist QA Inspection Manager in data collection for PQR.
+ Any special project assigned by QA Inspection Manager.
+ Work closely with other departments to facilitate in maintaining compliance of the applicable systems for change controls, CAPA, ERs, complaints, internal GxP audit observation follow ups and CAPA effectiveness.
+ Proceed for Rejected material incineration activity when assigned.
**Education/Knowledge & Experience:**
+ Science Graduate/Master; preferably Chemist/Pharm D
+ 2-3 years' experience in the same capacity
+ Knowledge of QA documentation, technical problem resolution, and other all activities taking place in QA
+ Proficient in MS Office
+ Analytical Skills
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
**Major Responsibilities:**
+ To make sure that activity does not result in,
+ Delay or non-availability of product.
+ Delay in introduction of new products.
+ Any non-compliance of cGMP (current Good Manufacturing Practices), GSP (Good Storage Practices) and EHS (Environment, Health & Safety) requirement.
+ Line clearance and In process checks of production manufacturing and finishing operations, GEMBA Inspection of Warehouses, Utilities and facilities (e.g., building / environmental / equipment / utilities / systems etc.) per Abbott Policies / Procedures, and cGMP Guidelines.
+ To assure verification of all necessary checks and requirements for the dispensing activities before granting line clearances as per respective procedures.
+ Raw Materials issue verifications as per approved Manufacturing Shop Order.
+ Packaging Commodities Issue verifications as per approved Finishing Shop Order.
+ Perform sampling activities as and when required per the applicable procedures.
+ Maintain and improve existing quality processes to assure continuously appropriate and compliant operations in production and storage areas.
+ Responsible for SOP write up / Revision / Implementation as per AQ, EQDs, SOPs, Drug Act, cGMP etc.
+ To ensure that all necessary documentation is completed accurately in respective areas, in a timely manner, and in compliance with data integrity and regulatory requirements.
+ To ensure calibration / verification of equipment / instruments used for In-process checks.
+ To participate in Validation and Qualification activities related to Process, Equipment and Facilities, whenever required.
+ Audit follow-up for corrective action implementation in his/her area of activity.
+ To actively participate in handling of exception reports, internal quality investigations and customer complaints related to his / her area for root cause identification and CAPA implementation.
+ To ensure that workplace is compliant with all applicable health and safety regulations. Report any workplace safety / near miss incidents and follow-up till closure.
+ Handling of Regulatory samples for submitting to respective Drug Inspectors.
+ To assist QA Inspection Manager in data collection for PQR.
+ Any special project assigned by QA Inspection Manager.
+ Work closely with other departments to facilitate in maintaining compliance of the applicable systems for change controls, CAPA, ERs, complaints, internal GxP audit observation follow ups and CAPA effectiveness.
+ Proceed for Rejected material incineration activity when assigned.
**Education/Knowledge & Experience:**
+ Science Graduate/Master; preferably Chemist/Pharm D
+ 2-3 years' experience in the same capacity
+ Knowledge of QA documentation, technical problem resolution, and other all activities taking place in QA
+ Proficient in MS Office
+ Analytical Skills
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Is this job a match or a miss?
Apply Now
0
Job Description
Information Security Auditor
Location: Islamabad, Pakistan
Date Posted:Apr 20, 2026
**Description**
**Company Overview:**
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
**Position Overview:**
The Information Security Auditor will be responsible forindependentplanning, executing, and reporting on audits of Zones' information security management system (ISMS), privacy information management system (PIMS), and related compliance frameworks (ISO 27001, ISO 27701, SOC 2, etc.).Thisrole ensures continuous improvement of Zones' security posture, identifies risks and non-conformities, and provides actionable recommendations to the CISO and senior management.
**Key Responsibilities:**
+ Develop, maintain, and execute the internal IS audit plan under the direction of the CISO.
+ Conduct process, technical, and compliance audits in line with ISO 27001/27701 standards.
+ Validate the effectiveness of security controls across infrastructure, applications, and processes.
+ Assess compliance with regulatory, contractual, and corporate requirements.
+ Identify gaps and risks; recommend corrective and preventive actions.
+ Provide input to the CISO for risk prioritization and security strategy.
+ Prepare concise audit reports with clear findings, root causes, and recommendations.
+ Present audit results to the CISO and Information Security Steering Committee (ISSC).
+ Track remediation progress and report status updates to leadership.
+ Engage with IT, Network, Data Center, and Business teams to review evidence and remediation.
+ Support the CISO in preparing for external audits (ISO, SOC 2, client/vendor assessments).
+ Advise on best practices and continuous improvement of ISMS/PIMS.
**Required Skills & Competencies:**
+ Deep knowledge of ISO 27001:2022 and ISO 27701 standards.
+ Familiarity with other frameworks: NIST CSF, SOC 2, PCI DSS, CIS Controls.
+ Understanding of cloud (Azure, O365), IT infrastructure, and cybersecurity controls.
+ Strong audit methodology, documentation, and reporting skills.
+ Excellent communication and ability to influence cross-functional teams.
+ High integrity, independence, and objectivity.
**Qualifications & Experience:**
+ Bachelor's degree in Information Security, Computer Science, or related field.
+ Preferred certificationsor Trainings: ISO 27001 Lead Auditor, ISO 27701 Lead Implementer, CISA, CISSP, CISM.
+ At least2-3years' experience in internal audits, compliance, or security governance.
+ Experience in IT services or reseller industry is an advantage.
+ Key Performance Indicators (KPIs):
+ Timely delivery of internal IS audit plan.
+ Rate of closure for non-conformities/findings.
+ Effectiveness of recommendations (as measured by improved audit scores or reduced incidents).
+ Contribution to successful external audits and certifications.
**Zones offers a comprehensive Benefits package**
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
**Job** **timings: 8** **:00PM -** **5** **:00AM (Pk time)**
\#LI-MA1
Apply Now
Location: Islamabad, Pakistan
Date Posted:Apr 20, 2026
**Description**
**Company Overview:**
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
**Position Overview:**
The Information Security Auditor will be responsible forindependentplanning, executing, and reporting on audits of Zones' information security management system (ISMS), privacy information management system (PIMS), and related compliance frameworks (ISO 27001, ISO 27701, SOC 2, etc.).Thisrole ensures continuous improvement of Zones' security posture, identifies risks and non-conformities, and provides actionable recommendations to the CISO and senior management.
**Key Responsibilities:**
+ Develop, maintain, and execute the internal IS audit plan under the direction of the CISO.
+ Conduct process, technical, and compliance audits in line with ISO 27001/27701 standards.
+ Validate the effectiveness of security controls across infrastructure, applications, and processes.
+ Assess compliance with regulatory, contractual, and corporate requirements.
+ Identify gaps and risks; recommend corrective and preventive actions.
+ Provide input to the CISO for risk prioritization and security strategy.
+ Prepare concise audit reports with clear findings, root causes, and recommendations.
+ Present audit results to the CISO and Information Security Steering Committee (ISSC).
+ Track remediation progress and report status updates to leadership.
+ Engage with IT, Network, Data Center, and Business teams to review evidence and remediation.
+ Support the CISO in preparing for external audits (ISO, SOC 2, client/vendor assessments).
+ Advise on best practices and continuous improvement of ISMS/PIMS.
**Required Skills & Competencies:**
+ Deep knowledge of ISO 27001:2022 and ISO 27701 standards.
+ Familiarity with other frameworks: NIST CSF, SOC 2, PCI DSS, CIS Controls.
+ Understanding of cloud (Azure, O365), IT infrastructure, and cybersecurity controls.
+ Strong audit methodology, documentation, and reporting skills.
+ Excellent communication and ability to influence cross-functional teams.
+ High integrity, independence, and objectivity.
**Qualifications & Experience:**
+ Bachelor's degree in Information Security, Computer Science, or related field.
+ Preferred certificationsor Trainings: ISO 27001 Lead Auditor, ISO 27701 Lead Implementer, CISA, CISSP, CISM.
+ At least2-3years' experience in internal audits, compliance, or security governance.
+ Experience in IT services or reseller industry is an advantage.
+ Key Performance Indicators (KPIs):
+ Timely delivery of internal IS audit plan.
+ Rate of closure for non-conformities/findings.
+ Effectiveness of recommendations (as measured by improved audit scores or reduced incidents).
+ Contribution to successful external audits and certifications.
**Zones offers a comprehensive Benefits package**
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
**Job** **timings: 8** **:00PM -** **5** **:00AM (Pk time)**
\#LI-MA1
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1
Job Description
Position will be responsible for batch documents audit / review and release of finished products for market as per Abbott policies, SOPs, and Drug Act 1976. Reviewing / approving batch manufacturing / or packaging directions on Darius. Area GEMBA's for inspection readiness.
**Major Responsibilities:**
+ To make sure that activity does not result in delay or non-availability of product due to delay in batch document audit & release.
+ To review and release finished pharmaceutical products for market distribution after a thorough review of all relevant documentation, including batch manufacturing and packaging processes, testing results, and compliance with local regulatory requirements and site SOP, before certifying the batch for release in BPCS.
+ To ensure that batches produced are in compliance with Abbott quality standards and regulatory registered specifications.
+ To ensure that any changes or deviations in respective batch have been notified in accordance with a defined reporting system before any product is released for market.
+ To participate in routine batch release meetings and activities to prioritize batches requiring review for market release based on supply needs.
+ Timely and effectively resolve documentation discrepancies and issues with operations and quality personnel in a timely manner to allow for batch release.
+ To issue labels through BPCS related to batch processing for different production stages, where required.
+ To ensure that any additional sampling (for example, Stability sampling, microbiological sampling etc.) have been carried out in respective batch before market release, as appropriate to cover any changes or deviations.
+ To assist and develop, draft and review SOP's related to QA functions in accordance with cGMP / or as per requirement.
+ To conduct periodic trainings of management or non-management staff on Good Documentation Practices to reduce errors in batch documentation and records.
+ Train new QA associates on batch record review / audit and release on BPCS.
+ To performance necessary transactions in BPCS related to batch disposition i.e., Hold, Release or Reject, as or when required.
+ To collect data and share quality metrics with relevant stakeholders related to batch document audit and release activities to proactively identify trends and atypical observations.
+ Coordinate with cross-functional team to prepare Annual Product Record Reviews (APQR), discuss trends and atypical observations, and recommend improvement actions, where needed.
+ To review batch manufacturing / or packaging directions or other associated documents in case of any changes made before approval on Darius.
+ Handling of samples picked by drug Inspector for secure storage as per product storage requirement.
+ Contribute to and support continuous improvement initiatives within the QA department.
+ Any special project assigned by Manager QA Inspection & Batch Release.
+ GEMBA inspection of Warehouse, Utilities and facilities (e.g. required building /environmental / equipment etc.) as per Policies / Procedures, cGMP and Guidelines.
+ To assist Manager QA Inspection & Batch Release to collect data and preparing monthly Quality Metrics Report and Quality trend report.
+ To assist Manager QA Inspection & Batch Release to collect data and preparation of Management Review.
+ Calculation of KPI & discuss the trend with Manager QA Inspection & Batch Release.
+ Audit follow-up for corrective action implementation in area of activity.
+ To actively participate in handling of low impact exception reports from initiation to close out.
+ Update batch related information on DRIS.
**Education/Knowledge & Experience:**
+ Science Graduate/Master's; preferably Pharm D or M.Sc.
+ 2 - 3 years' experience in relevant field.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
**Major Responsibilities:**
+ To make sure that activity does not result in delay or non-availability of product due to delay in batch document audit & release.
+ To review and release finished pharmaceutical products for market distribution after a thorough review of all relevant documentation, including batch manufacturing and packaging processes, testing results, and compliance with local regulatory requirements and site SOP, before certifying the batch for release in BPCS.
+ To ensure that batches produced are in compliance with Abbott quality standards and regulatory registered specifications.
+ To ensure that any changes or deviations in respective batch have been notified in accordance with a defined reporting system before any product is released for market.
+ To participate in routine batch release meetings and activities to prioritize batches requiring review for market release based on supply needs.
+ Timely and effectively resolve documentation discrepancies and issues with operations and quality personnel in a timely manner to allow for batch release.
+ To issue labels through BPCS related to batch processing for different production stages, where required.
+ To ensure that any additional sampling (for example, Stability sampling, microbiological sampling etc.) have been carried out in respective batch before market release, as appropriate to cover any changes or deviations.
+ To assist and develop, draft and review SOP's related to QA functions in accordance with cGMP / or as per requirement.
+ To conduct periodic trainings of management or non-management staff on Good Documentation Practices to reduce errors in batch documentation and records.
+ Train new QA associates on batch record review / audit and release on BPCS.
+ To performance necessary transactions in BPCS related to batch disposition i.e., Hold, Release or Reject, as or when required.
+ To collect data and share quality metrics with relevant stakeholders related to batch document audit and release activities to proactively identify trends and atypical observations.
+ Coordinate with cross-functional team to prepare Annual Product Record Reviews (APQR), discuss trends and atypical observations, and recommend improvement actions, where needed.
+ To review batch manufacturing / or packaging directions or other associated documents in case of any changes made before approval on Darius.
+ Handling of samples picked by drug Inspector for secure storage as per product storage requirement.
+ Contribute to and support continuous improvement initiatives within the QA department.
+ Any special project assigned by Manager QA Inspection & Batch Release.
+ GEMBA inspection of Warehouse, Utilities and facilities (e.g. required building /environmental / equipment etc.) as per Policies / Procedures, cGMP and Guidelines.
+ To assist Manager QA Inspection & Batch Release to collect data and preparing monthly Quality Metrics Report and Quality trend report.
+ To assist Manager QA Inspection & Batch Release to collect data and preparation of Management Review.
+ Calculation of KPI & discuss the trend with Manager QA Inspection & Batch Release.
+ Audit follow-up for corrective action implementation in area of activity.
+ To actively participate in handling of low impact exception reports from initiation to close out.
+ Update batch related information on DRIS.
**Education/Knowledge & Experience:**
+ Science Graduate/Master's; preferably Pharm D or M.Sc.
+ 2 - 3 years' experience in relevant field.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call or email
Is this job a match or a miss?
Apply Now
2
Job Description
Field Dispatch Coordinator
Location: Islamabad, Pakistan
Date Posted:Jun 9, 2026
**Description**
**Company Overview:**
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook
**Position Overview:**
As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently & accurately. You will provide consistency in customer deliverables by training & onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team.
**What you** **wi** **ll do as the** **Field Dispatch Coordinator** **:**
_Employees employed in the role of_ _Field_ _Dispatch_ _Coordinator_ _shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making._
_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable_ _accommodations_ _may be made to enable individuals with disabilities to perform the essential functions._
+ Perform pilot installation for our customers to verify and validate the scope of services andinstallation scripts.
+ Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:
+ Contact information
+ Escalation procedures
+ Scope of services
+ Installation scripts and processes
+ Schedules and teams
+ Locations and maps
+ Site completion checklists
+ Provide onboarding, training, and support for Field Technicians
+ Perform quality assurance checks and team assessments to ensure:
+ Performance of the complete scope of services as outlined in the SOW
+ Installation scripts and processes are completed, meeting client directed specifications
+ Be available for all escalations and questions as a dedicated technical support resource
+ Route and manage subcontractor work orders
+ Collect and validate appropriate deliverables upon completion for delivery to project manager
**EDUCATION/CERTIFICATION:**
Bachelor's degree in IT/Business Administration or any other related field
REQUIRED EXPERIENCE:
+ 5+ years' experience with PC systems, related peripherals, common software programs, and Operating Systems
+ Thorough understanding of the connectivity of devices to LAN and WAN
+ Candidates must possess the ability and willingness to travel, which will include working off-hours, weekends and staying overnight with prior notification
+ Strong interpersonal and customer service skills
+ Ability to communicate internally and externally on all levels and through all mediums.
+ Experience and success in working with various delivery organizations to achieve deliverables
+ Ability to effectively prioritize and execute tasks in a high-pressure environment
+ Ability to work and adapt to change in afast-pacedenvironment
+ Excellent written and verbal communication skills
+ Voice and Data cabling experience (Installation, termination, testing)
Preferred:
+ Experience with Service Desk and ITSM tool suite
+ Concepts of networking fundamentals
+ FTMA operations and field dispatch coordination experience
+ Experience with Service Now
+ Resource supervisory experience
**Zones offers a comprehensive Benefits package**
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits inline with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 07:00 P.M to 04:00 A.M (Pk time)
Apply Now
Location: Islamabad, Pakistan
Date Posted:Jun 9, 2026
**Description**
**Company Overview:**
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook
**Position Overview:**
As a Field Dispatch Coordinator, you will ensure Zones work is performed efficiently & accurately. You will provide consistency in customer deliverables by training & onboarding technicians and engineers, assisting in the preparation of project manuals, performing pilot installations, quality assurance checks, and performing supervisory functions for the Field Services Team.
**What you** **wi** **ll do as the** **Field Dispatch Coordinator** **:**
_Employees employed in the role of_ _Field_ _Dispatch_ _Coordinator_ _shall be required to apply their independent minds and demonstrate intellectual abilities in their decision-making._
_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable_ _accommodations_ _may be made to enable individuals with disabilities to perform the essential functions._
+ Perform pilot installation for our customers to verify and validate the scope of services andinstallation scripts.
+ Work with the Project Management Office to prepare project manuals on each project for our technicians and engineers which will outline topics such as:
+ Contact information
+ Escalation procedures
+ Scope of services
+ Installation scripts and processes
+ Schedules and teams
+ Locations and maps
+ Site completion checklists
+ Provide onboarding, training, and support for Field Technicians
+ Perform quality assurance checks and team assessments to ensure:
+ Performance of the complete scope of services as outlined in the SOW
+ Installation scripts and processes are completed, meeting client directed specifications
+ Be available for all escalations and questions as a dedicated technical support resource
+ Route and manage subcontractor work orders
+ Collect and validate appropriate deliverables upon completion for delivery to project manager
**EDUCATION/CERTIFICATION:**
Bachelor's degree in IT/Business Administration or any other related field
REQUIRED EXPERIENCE:
+ 5+ years' experience with PC systems, related peripherals, common software programs, and Operating Systems
+ Thorough understanding of the connectivity of devices to LAN and WAN
+ Candidates must possess the ability and willingness to travel, which will include working off-hours, weekends and staying overnight with prior notification
+ Strong interpersonal and customer service skills
+ Ability to communicate internally and externally on all levels and through all mediums.
+ Experience and success in working with various delivery organizations to achieve deliverables
+ Ability to effectively prioritize and execute tasks in a high-pressure environment
+ Ability to work and adapt to change in afast-pacedenvironment
+ Excellent written and verbal communication skills
+ Voice and Data cabling experience (Installation, termination, testing)
Preferred:
+ Experience with Service Desk and ITSM tool suite
+ Concepts of networking fundamentals
+ FTMA operations and field dispatch coordination experience
+ Experience with Service Now
+ Resource supervisory experience
**Zones offers a comprehensive Benefits package**
At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, and retirement benefits inline with Company policy. Employees also enjoy additional perks such as the Voluntary Pension Scheme, EOBI, complimentary meals, and access to our in-house gym.
We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Shift Timings: 07:00 P.M to 04:00 A.M (Pk time)
Apply Now
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3
Field Applications Engineer, Molecular Diagnostics, Khyber Pakhtunkhwa (KP) - Peshawar
Remote
Danaher Corporation
Posted today
Job Viewed
Job Description
Job Title: Field Applications Engineer, FAE
Reports to (Title): Regional Service Manager
Department/Function: Customer Care
Country: Pakistan
Location: Pakistan - Remote
Career Level: T3 Professional
Key Purpose and Accountabilities:
POSITION SUMMARY:
+ Provide in-field assistance for pre- and post- sale technical activities with a primary emphasis on growing the user base of diagnostic products. Provide technical direction and support to customers on instrument operation, assay implementation and accreditation, maintenance of company products. Make technical presentations and conduct product demonstrations for customers. Work collaboratively with Sales, Marketing, Scientific Affairs, Technical Support, Service and global business units to identify and assess customer needs and provide high quality customer care exceeding expectations.
Job Purpose:
Technical
+ Provide on-site installation of systems, maintenance and troubleshooting to ensure a smooth and rapid start-up for customers.
+ Integrate Cepheid instruments into customer laboratories and provide support to the customer during the evaluation and validation process.
+ Follow normal standard work for documentation and customer complaint handling to ensure total customer satisfaction.
+ Monitor sites and provide trainings (system, software, reagents and connectivity).
+ Record information related to installations, training, customer support and follow-up in SFDC as well as collect market intelligence data.
+ Develop and maintain excellent relationships with customers, ensuring a high level of customer satisfaction through proactive attitude and actions to optimize system performance.
+ Conduct proactively preventive maintenance and modifications, reactive repairs and installations and de-installations, in a timely, productive, and cost-effective way.
+ Interpret customers' needs and take responsibility for problem resolution amongst other functions liaising with the customer on administrative and technical matters.
+ Work with the other teams for field support, which is not limited to system hardware and software, PCs, and networking.
+ Work closely with internal stakeholders to address customer concerns, determine corrective actions and customer follow-up.
+ Manage inventory for car stock and other required spare parts.
Commercial
+ Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business as rapidly as possible.
+ Interacting with stakeholders on the ground to generate demand for testing on the installed base, identify potential new assays that can be added to the menu and collaborate with Cepheid team to allow fast adoption and implementation.
TRAINING RESPONSIBILITIES: (REQUIRED)
+ Complete all assigned and required training satisfactorily and on time.
Experience, qualifications, skills required:
Education and Experience:
+ Bachelor's degree with minimum 2+ years related work experience.
+ Biomedical Engineering or Biology, bachelor's degree with experience in Molecular Biology an advantage
+ Clinical Laboratory focus along with experience in molecular and microbiology techniques.
+ Results driven and self-motivated with a demonstrated ability to achieve measurable goals.
+ Strengths in networking and relationship development.
+ Strong oral and written communications skills.
+ Excellent technical presentation skills for group and one-on-one presentations.
+ Integrates with the sales team in planning and executing business growth strategy.
+ Networks with the scientific community to grow the business.
Qualities/Competencies:
+ Demonstrated excellent customer relations/service skills.
+ Excellent presentation skills
+ Self-motivated and independent problem solving
+ Good communication skills
+ Goal oriented, results driven.
+ Strong interpersonal and communication skills
+ Works independently and team orientated.
+ Networking skills to grow the business.
+ Proficient in computer skills (Excel, Word, PowerPoint, Lotus Notes/Outlook)
+ Demonstrated Teamwork, autonomy, availability, organizational awareness.
+ Cultural sensitivity to work in an international group.
+ Demonstrated excellent time management and organization, project management skills.
+ High compliance and integrity standards and strict adherence to the Danaher policies
Other Requirements:
+ Valid driver's license
+ Required to spend around 80% on-site with customers.
+ Travel mostly limited within Pakistan. May include some international travel to UAE or France
+ The individual may be asked to do other job duties as required by the business.
+ Will be required to work after hours from time to time.
+ May be requested to work overtime and weekends for special program events.
+ Ability to lift safely and/or move up to 16 kilos.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Operating Company: Cepheid
Reports to (Title): Regional Service Manager
Department/Function: Customer Care
Country: Pakistan
Location: Pakistan - Remote
Career Level: T3 Professional
Key Purpose and Accountabilities:
POSITION SUMMARY:
+ Provide in-field assistance for pre- and post- sale technical activities with a primary emphasis on growing the user base of diagnostic products. Provide technical direction and support to customers on instrument operation, assay implementation and accreditation, maintenance of company products. Make technical presentations and conduct product demonstrations for customers. Work collaboratively with Sales, Marketing, Scientific Affairs, Technical Support, Service and global business units to identify and assess customer needs and provide high quality customer care exceeding expectations.
Job Purpose:
Technical
+ Provide on-site installation of systems, maintenance and troubleshooting to ensure a smooth and rapid start-up for customers.
+ Integrate Cepheid instruments into customer laboratories and provide support to the customer during the evaluation and validation process.
+ Follow normal standard work for documentation and customer complaint handling to ensure total customer satisfaction.
+ Monitor sites and provide trainings (system, software, reagents and connectivity).
+ Record information related to installations, training, customer support and follow-up in SFDC as well as collect market intelligence data.
+ Develop and maintain excellent relationships with customers, ensuring a high level of customer satisfaction through proactive attitude and actions to optimize system performance.
+ Conduct proactively preventive maintenance and modifications, reactive repairs and installations and de-installations, in a timely, productive, and cost-effective way.
+ Interpret customers' needs and take responsibility for problem resolution amongst other functions liaising with the customer on administrative and technical matters.
+ Work with the other teams for field support, which is not limited to system hardware and software, PCs, and networking.
+ Work closely with internal stakeholders to address customer concerns, determine corrective actions and customer follow-up.
+ Manage inventory for car stock and other required spare parts.
Commercial
+ Jointly develop account strategies with Sales Representatives aimed at increasing Cepheid business as rapidly as possible.
+ Interacting with stakeholders on the ground to generate demand for testing on the installed base, identify potential new assays that can be added to the menu and collaborate with Cepheid team to allow fast adoption and implementation.
TRAINING RESPONSIBILITIES: (REQUIRED)
+ Complete all assigned and required training satisfactorily and on time.
Experience, qualifications, skills required:
Education and Experience:
+ Bachelor's degree with minimum 2+ years related work experience.
+ Biomedical Engineering or Biology, bachelor's degree with experience in Molecular Biology an advantage
+ Clinical Laboratory focus along with experience in molecular and microbiology techniques.
+ Results driven and self-motivated with a demonstrated ability to achieve measurable goals.
+ Strengths in networking and relationship development.
+ Strong oral and written communications skills.
+ Excellent technical presentation skills for group and one-on-one presentations.
+ Integrates with the sales team in planning and executing business growth strategy.
+ Networks with the scientific community to grow the business.
Qualities/Competencies:
+ Demonstrated excellent customer relations/service skills.
+ Excellent presentation skills
+ Self-motivated and independent problem solving
+ Good communication skills
+ Goal oriented, results driven.
+ Strong interpersonal and communication skills
+ Works independently and team orientated.
+ Networking skills to grow the business.
+ Proficient in computer skills (Excel, Word, PowerPoint, Lotus Notes/Outlook)
+ Demonstrated Teamwork, autonomy, availability, organizational awareness.
+ Cultural sensitivity to work in an international group.
+ Demonstrated excellent time management and organization, project management skills.
+ High compliance and integrity standards and strict adherence to the Danaher policies
Other Requirements:
+ Valid driver's license
+ Required to spend around 80% on-site with customers.
+ Travel mostly limited within Pakistan. May include some international travel to UAE or France
+ The individual may be asked to do other job duties as required by the business.
+ Will be required to work after hours from time to time.
+ May be requested to work overtime and weekends for special program events.
+ Ability to lift safely and/or move up to 16 kilos.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Operating Company: Cepheid
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