Websphere, WebTech Engineer/Senior Consultant Specialist/Hyderabad/Wholesale IT: 0000K3E1

Full Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist.

In this role, you will:

Payments Web Tech Engineering are a global team responsible for providing technical expertise for the Web Technology components that support HSBC Payments Services. At a high level the role can be split into the following duties :-

Project Support :- Provide Web Tech expertise to build Payments services to HSBC standards owning end to end delivery in readiness for hand over to Central Middleware Production Support.

Change Management :- Liaison with Payments Development team to review , schedule and resource production change activity associated with Payments services.

Development Support :- On going support to ensure Payments Development teams have engagement to progress Web Tech configurations and help with problem resolution.

Estate Management :- On going support in relation to security patching , fix packs and SSL certificate renewals for all servers in the Payments estate.

Central Middleware Liaison :- Collaboration with Central Middleware function to understand initiatives and the impact on Payments services.

Consultancy Services :- Provide guidance and expertise to Technology team in matters related to Web Tech technologies and HSBC Standards.

Automation Development : Identification and progression of automation opportunities within the middleware environments.

• Understanding/Experience of the project life cycle and ability to work with the various stake holders that are part of the project team.

• Experience of working with Development Teams and External Solutions providers to discuss and agree solutions that meet HSBC standards.
• Ability to understand and interpret functional and technical requirements with minimal help. Ability to prioritise and deliver to agreed project timelines. Change rota participation to review , schedule and Implement changes for production services ensuring completion within agreed SLA.
• Experience of troubleshoot support and working with technology teams to progress problem resolution. Expected to use initiative to overcome obstacles and remove blockers. Adoption of a flexible approach in terms of working hours and type of work undertaken.
• Contribution to team Confluence site to support knowledge transfer within the team. Active participation in the identification and progression of initiatives that will improve operational efficiency.
• An understanding of when to escalate to ensure management are informed of issues that require attention.