Manager - Marketing Communications

Job Details

Sindh, Sindh, Pakistan
Creative Solutions Services, LLC
Posted today
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Full Job Description

The Company:
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

  • As a subsidiary of Constellation Software Inc ., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
  • What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level.
  • Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
  • With Contour's maturation, a second mandate (to acquire VMS companies in the region in the same vein as our parent does globally) has been pursued in recent years, resulting in our first acquisition, AutoSoft Dynamics. Thus the Boson portfolio of companies was born, and with it our quest to continue to seek out and evaluate Good companies, to join the Constellation umbrella and become Exceptional companies.

The Position:
The Manager - Marketing Communications is responsible for:
  • The quality and execution of operational, tactical as well as strategic integrated marketing communications tasks, initiatives and projects, to develop and nurture the company's brand, internally and externally, to play a broader role in helping the company achieve its business growth goals.
  • This includes overseeing the creation, editing and oversight of all written copy, covering all traditional and digital marketing media channels, and all produced/published collateral, whether in physical or digital form.
  • The role requires a brand storyteller able to orchestrate integrated marketing campaigns that resonate with target audiences, in collaboration with marketing production team members, in a collaborative manner, where ideas and inspiration can come from any team member.
  • Starting from and in alignment with the brand's existing identity and strengths, the individual shall play a vital role in shaping brand perception, enhancing customer relationships, and amplifying brand messaging.
  • This role reports up through the Senior Manager – Marketing , and involves collaboration with all marketing and business team members and stakeholders, with strategic direction from the CEO/MD.

Duties and Responsibilities:
  • The role shall require the individual to act as part of a centralized marketing department, providing services to both the Contour global centre and its goals, as well as to the up-and-coming Boson portfolio and its constituent VMS companies/brands.
    1. Collaborate with the marketing design and production team on social media posts and campaigns, newsletters, business development/trade show event collateral, case studies, PR pieces, videos, testimonials and more;
    2. Take ownership of the quality (correctness, lucidity, nuance, impactful brevity), and style of all communication, based on target audience (business, employment candidate, senior executive, younger segment) specificity.
    3. Deliver effective communication outcomes that increase employee, customer and stakeholder loyalty, differentiate the brand from competitors, and contribute to increased sales and revenue.
Success Metrics:
  1. Social Media Channels' Engagement Activity & Follower Growth
  2. Business Unit Sales
  3. Recruitment Results

Education and Experience:
  • Advanced Degree in Marketing Communications or Brand Management, MBA or similar. Humanities and other graduates, with relevant work experiences also encouraged to apply.
  • 10-15 years of Integrated Marketing Communications, Journalism, Professional Writing or similar experiences, preferably involving significant exposure to Digital Marketing, in a fast-paced, deadline-driven environment.

Key Skills and Competencies:
  • Excellent verbal and written communication skills, including the ability to present ideas and proposals in a succinct and persuasive manner, at varying levels of abstraction, to technical, managerial and client audiences.
  • Ability to work independently as well as collaboratively, multi-task, and deliver quality work in an efficient manner.
  • Sound judgement, perseverance, empathy, and a focus on service excellence.
  • Knowledge and exposure to modern digital marketing concepts, tools and techniques, including for web development, graphics design, SEO and beyond.
  • Ability to think creatively and problem solve when faced with new challenges.
  • Experience working in high technology industry is a plus.

Additional Requirements:
  • This role requires a two-month notice period, applicable to both parties.
  • This role shall be open for location at the Karachi/Lahore/Islamabad office, with potential travel to the other offices 1-2 times a year.

Exciting Benefits we offer:
  • Market-leading Salary
  • Medical Coverage Self & Dependents
  • Parents Medical Coverage
  • Provident Fund
  • Employee Performance-based bonuses
  • Home Internet Subsidy
  • Company-provided cellular service package
  • Conveyance Allowance
  • Profit Sharing Plan (Tenured Employees Only)
  • Life Benefit
  • Child Care Facility
  • Company Provided Lunch
  • Professional Development Budget
  • Recreational area for in-house games
  • Gym and Aerobics Facility
  • Sporadic On-shore training opportunities
  • Friendly work environment
  • Leave Encashment
  • Threshold-based Dollar Peg
  • ESPP - Employee Stock Purchase Plan (Tenured Employees Only)

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