Cards Business Growth & Optimization Support
Job Details
permanent
Karachi, Sindh, Pakistan
PayTech
19.12.2023
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Full Job Description
- Term: 18 months
- Job location : Karachi, Pakistan
- Experience requirement : 8-10 years
- Project scope: Cards business growth & optimization support
- Language requirements: English and Urdu fluency
Role
- Review progress against card product, operations & technical roadmap in close coordination with the Head of cards
- Lead the execution of the various Mastercard defined projects
- Ongoing review of progress and benchmarking against market performance, leveraging existing resources & tools
- Coordinate with Client, Mastercard and external technical stakeholders to resolves issues on expedited basis, as and when required
- Identify issues and risks, and escalate such issues and risks to the appropriate teams, when required
- Work closely with Product, IT, business, and cross-functional team to resolve issues
- Ensure activities are performed in accordance with the program/project & technical plans roadmap
- Drive improved Client satisfaction through faster response to queries and fast-track implementation of priority initiatives
- Provide full project management documentation and tracking of timelines and deliverables for on-going Mastercard projects
- Conduct ad-hoc analysis on behalf of the Head of cards and Mastercard Account Manager
- Support in achieving compliance with Mastercard’s mandates
- Provide regular status updates to Client’s management on Mastercard on-going projects, through:
- Progress update meetings
- Steering committee meetings
- Regular reporting on progress status
- The exact and actual activity to be conducted by the expert resource in this engagement is subject to the guidance of Client and can be modified as required.
Qualifications/ expectations required:
- Relevant experience in card business (required)
- Proven project management and coordination skills across multiple stakeholders
- Strong team player, results driven and high level of energy & initiative
- People management skills
- Excellent written and verbal communication in both English and Urdu.
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Cards Business Growth & Optimization Support
PayTech
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