Candidate Care Specialist

Full Job Description

About the Role: Grade Level (for internal use):
08 S&P Global Corporate
The Role: Candidate Care Specialist
The Team: You will be part of a dynamic, multi-cultural, and high-performing People Experience team.
The Impact: Your position is critical in supporting the Recruit to Hire process and will include interview scheduling support, offer contract creation as well as initiating and monitoring pre-employment background checks. This role is customer facing and will interact closely with both internal and external candidates, Recruiters and Hiring Managers in providing an excellent experience for all parties involved. It is a fast paced environment with constant change that requires attention to detail, the ability to communicate with stakeholders, and maintain a high level of confidentiality at all times. With superior customer service and time management skills, you will act as an ambassador for S&P Global by understanding the importance of organizational culture, values, and goals.
What’s in it for you: You will have the opportunity to be a part of a People First culture that includes benefits such as the Recharge Program and companywide Wellness Days. There’s access to a wealth of resources to grow your career and learn valuable new skills. The Candidate Care Specialist role comes with high expectations on performing tasks related to HR processes and daily operations. You would have the opportunity to work with different People teams across the globe as well as different stakeholders, such as Recruitment, People Services, and Payroll.
Responsibilities:
Scheduling and coordinating candidate interviews across multiple time zones
Maintain recruitment applicant tracking system ensuring information is up to date
Communicate professionally and maintain a high level of confidentiality at all times both internally and externally with our candidates
Ensuring all touch points within the recruitment process are promoting excellent candidate experience and processes are moving swiftly without delays
Working with the recruitment team to understand priority roles that may require fast tracking
Create Offer Letter and Contract within defined SLAs, upload Offer Letters in Workday as required
Initiate and manage the End to End Background check process
Coordinating pre-employment checks and first stages of onboarding for candidates joining the department. You will need to form sound working relationships with colleagues in our HR Operations team to do this.
Assisting with job changes of New Hires (Change of start date & Rescind Profile)
Assisting of New Hires for pre and post onboarding overview requirements and questions
Supporting Line Manager and/or People function with additional activities and projects as warranted by business needs in line with global People function strategy
What we're looking for?
2-3 years of experience as Recruiting Coordinator or similar HR role
Experience navigating HR Data systems (preferably Workday)
Excellent time-management and thorough problem-solving skills
Proven ability to apply discretion and maintain confidentiality
Ability to multi-task and maintain attention to detail
Strong ability to delivery of SLA-driven metrics
Time management and organizational skills
Experience managing Background checks
Willing to work in Public holidays as per the Region support
#LI-CBS
What’s In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit:
Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
-----------------------------------------------------------
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

-----------------------------------------------------------

203 - Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), HUMRES203 - Entry Professional (EEO Job Group)