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Sales & Operations Officer

Premium Job
74200 Karachi Sirajia Group

Posted 27 days ago

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Job Description

Full time Permanent

Job Title: Sales & Operations Officer
Location: Karachi
Job Type: Full-Time
Industry: Religious Tourism / Travel Services
Reporting To: Regional Manager / Head of Sales

Job Summary:
We are looking for a motivated and professional Sales & Operations Officer to join our team in Karachi Office. The ideal candidate will be responsible for handling client interactions, promoting and selling Hajj and Umrah packages, and managing the day-to-day operational tasks of the office. This is a client-facing role that requires strong communication skills, sales acumen, and the ability to handle office responsibilities independently.

Key Responsibilities

Sales and Client Handling

  • Respond to customer inquiries via phone, WhatsApp, email, and in person
  • Promote Hajj and Umrah packages by understanding client requirements and offering suitable options
  • Follow up on leads and work to convert them into confirmed bookings
  • Generate and share quotations and travel package details
  • Maintain accurate records of leads, bookings, payments, and communication in CRM or other systems

Operations and Office Management

  • Manage day-to-day office tasks including documentation, filing, and client correspondence
  • Coordinate with the head office for confirmations, ticketing, visa updates, and other operational needs
  • Assist in the preparation and verification of client documents and travel requirements
  • Support the execution of transportation, accommodation, and travel logistics in line with company policy

Customer Support and Relationship Management

  • Build and maintain relationships with clients before and after booking
  • Provide clear information about itinerary, orientation schedules, and required preparations
  • Handle client concerns with professionalism and escalate complex issues when necessary

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Tourism, or a related field (preferred)
  • 1 to 3 years of experience in sales, customer service, or travel-related services
  • Respective experience in Hajj, Umrah, or religious tourism operations will be preferred
  • Strong verbal and written communication skills in Urdu and English
  • Proficiency in Microsoft Office, WhatsApp Business, and familiarity with CRM tools
  • Ability to work independently and manage responsibilities with minimal supervision

What We Offer

  • A meaningful career in a purpose-driven organization
  • Market-competitive salary and performance-based incentives
  • Supportive and professional working environment
  • Opportunities for growth and career development within the company

Company Details

We are a well-established and rapidly growing religious tourism company , providing high-quality Hajj and Umrah services to clients across Pakistan and internationally, including the USA, UK, Canada, and Australia. With a strong foundation of trust, service excellence, and personalized care, we specialize in crafting spiritual journeys that are seamless, secure, and spiritually fulfilling. We offer a dynamic and purpose-driven work environment where dedication, professionalism, and customer care are valued. Our team is passionate about serving pilgrims and ensuring every aspect of their journey is managed with sincerity and excellence. If you’re looking to grow with a mission-oriented organization that makes a meaningful impact, we welcome you to join us.
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Core Php DeveloperFULL TIME

Lahore, Punjab SolutionInn

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Job Description

As a Core PHP Developer, you will design, implement, test, and maintain SolutionInn's platform. You should be able to prioritize well, communicate clearly, have a consistent track record of delivery, and possess excellent software engineering skills. The role requires working across multiple facets of the project and managing various responsibilities. Our products, innovations, and growth mindset at SolutionInn await you.

Job Responsibilities
  1. Design, develop, and maintain web applications using core PHP.
  2. Proficient in MySQL: schema design, optimization, and query tuning.
  3. Experience with AWS services (EC2, S3, CloudFront) for application deployment and maintenance.
  4. Familiarity with front-end technologies such as HTML, CSS, and JavaScript.
  5. Knowledge of version control systems (e.g., Git).
  6. Strong problem-solving skills and attention to detail.
  7. Excellent communication and teamwork skills.
  8. Experience with DevOps practices and tools.
  9. Knowledge of RESTful APIs and microservices architecture.
Skills Required
  1. Solid understanding of object-oriented and functional programming.
  2. Skills handling large datasets.
  3. Hands-on experience with developing and maintaining distributed systems in PHP.
Required Qualifications
  1. BS degree in CS, SE, IT, or a similar technical field, or equivalent practical experience.
Job Experience
  1. At least 2 years of experience in PHP development.
Other Benefits
  1. Paid Time Off
  2. Travel Allowance
  3. Bonuses
  4. Company-provided lunch
Job Working Hours

10 AM - 7 PM

Equal Employment Opportunities

We provide Equal Employment Opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, or genetics. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, compensation, and training.

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Manager Product Development

Islamabad, Islamabad Zones IT Solutions

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Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview

Manager Product Development will be a key member of the digital transformation team at Zones. We are looking for a team building super-star who wants to grow professionally and make an impact on the business transformation of a 2+ billion USD company.

Zones Digital is tasked with building and innovating functionality that delights our clients and drives our colleagues performance. Here, Zones "intrapreneurs" work with Zones' business leaders, industry partners, and customers to develop and scale innovative ideas into valuable functionalities. Our mission is to radically accelerate digital innovation through collaboration and rapid experimentation that delivers connected, integrated, and automated technology solutions to businesses worldwide.

Manager Product Development will own the application development function, which is currently comprised of at least two enterprise applications and support for the company’s digital eco-system and is responsible for developing the development team, aligning outputs to corporate direction and delivering functionalities that improve corporate performance along with customer delight. The deliverables are expected to meet high-quality standards.

Zones Digital Tools is a suite of cutting-edge, data-first service and enablement tools that empower Zones employees to have a better, more efficient day and ensure customers are aware of the entirety of their relationship with Zones.

What You’ll Do As The Manager Product Development

Employees employed in the role of Manager Product Development shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop and lead a team of developers, business analysts, and quality assurance engineers focused on application functionality delivery and ongoing support.
  • Own the application development function, currently comprised of at least two enterprise applications within Zones’ digital ecosystem.
  • Evaluate and design workflows with a focus on identifying and implementing efficiency improvements.
  • Ensure application uptime and manage the design, development, QA, and production of new functionalities.
  • Coordinate with cross-functional teams to implement functionalities and track outcomes.
  • Align development outputs to corporate direction and performance improvement goals.
  • Drive high-quality standards in all deliverables to support customer success and internal user efficiency.
  • Understand and apply large-scale thinking and strategic alignment necessary for the success of projects.

What You Will Bring To The Team

The following are the experience and key skills required for the position:

Education

  • B.S./B.A. degree required; Master’s degree or equivalent is a plus.

Required Skills And Experience

  • 5 to 7 years of experience in Computer Science or a related technical domain.
  • Hands-on expertise with technologies such as MERN stack, Azure, .NET, and the Microsoft ecosystem.
  • Proven experience in building, managing, and mentoring technical teams.
  • Strong understanding of data, agile development methodologies, and performance-driven technology implementation.
  • Ability to evaluate and improve workflows, with a focus on process optimization and efficiency.
  • High-level strategic thinking, problem-solving ability, and ownership mindset.
  • Strong communication skills and collaborative approach across teams and functions.
  • Passion for enabling customer and employee success through digital innovation.

About You

  • You are a dynamic and multifaceted leader with an expert-level understanding of data, Azure, and agile development practices.
  • You possess intellectual curiosity, out-of-the-box thinking, and a commitment to continuous improvement.
  • You understand the value of processes and are passionate about using technology to help customers and colleagues succeed.
  • You are a team builder and influencer who thrives in a collaborative, results-driven environment.

Zones Offers a Comprehensive Benefits Package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer a comprehensive benefits package that includes employee life insurance, health coverage for employees, spouse, and children, along with optional discounted coverage for parents. Additional benefits include, Voluntary Pension Fund Scheme, EOBI, complimentary meals, and access to an in-house gym.

We take pride in being an equal opportunity employer and are dedicated to maintaining a workplace free from discrimination of any kind. If you're passionate about driving innovation in IT, sales, engineering, or operations, Zones provide a dynamic and collaborative environment to grow your career.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.

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Manager Coordination Institutional Business Services

Sindh, Sindh Abbott Laboratories

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Job Description

Job Summary:

The role involves maintaining close coordination with the Senior Manager Coordination – Institutional Business to foster and expand both government and private sector business across Pakistan, subject to approval by the Director – Distribution, Institutional, and Export Sales. Key responsibilities include managing government and private sector tender business, overseeing the execution and fulfillment of business requirements for various government entities, ensuring timely recovery of payments and securities, supporting the sales team in enrolling new outlets, assisting in the submission and follow-up of IRS claims, managing screening processes for new enrollments, and providing support in institutional forecasting and data management. Additionally, the role requires performing any assigned tasks and implementing strategic initiatives to contribute to the organization's success.

Responsibilities:

  • Maintain close coordination with the Senior Manager Coordination – Institutional Business to foster and expand both government and private sector business across Pakistan, subject to approval by the Director – Distribution, Institutional, and Export Sales.
  • Ensure timely management of government and private sector tender business, maintaining close collaboration with cross-functional departments to meet all tender requirements effectively.
  • Oversee the execution and fulfillment of business requirements for the Pakistan Army, Government of Pakistan, Health Department Sindh, and Health Department Baluchistan.
  • Manage the Army business process to ensure timely recovery of payments.
  • Oversee the timely recovery of Earnest Money and Performance Security.
  • Support the sales team in enrolling new outlets under the IRS business model and manage order approvals as recommended by the Head of Sales and approved by the Senior Manager Coordination – Institutional Business.
  • Assist the Manager – Institutional Business Services in the timely submission of IRS claims and ensure consistent follow-up until clearance.
  • Manage the 3PP and DPS screening processes for new enrollments in Abbott’s institutional business.
  • Provide support to the Senior Manager Coordination in institutional forecasting and data management.
  • Perform any additional tasks assigned by superiors and implement strategic initiatives that contribute to the overall success of the organization.

Qualifications:

  • Master’s degree or MBA preferred.
  • 3–5 years of relevant experience in Institutional Business.
  • Proficiency in Microsoft Office applications, particularly MS Excel, MS Word, and MS PowerPoint.
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Virtual Sales Account Associate - Contract

Lahore, Punjab BAT

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Job Description

BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey! Tomorrow can’t wait, let’s shape it together!

British American Tobacco GBS Pakistan has an exciting opportunity for a Virtual Sales Account Associate in Lahore.

Role Summary

As the Virtual Sales Account Associate, your primary objective is to play a pivotal role in shaping the success of our recently inaugurated Engagement Centre. As a Sales Account Associate your responsibility will includes assisting our customer through multi-channel interactions pertaining to BAT Products/Campaign/trade activities. Your responsibilities include effective sales strategies, managing marketing activities, and territory plans to ensure a robust customer engagement that translates into successful sales outcomes.

Your Key Responsibilities Will Include

  • Implement multi-channel interactions.
  • Manage cycle activities and local area marketing effectively.
  • Complete designated company and brand tasks within agreed timeframes.
  • Ensure compliance with state legislation, brand image, distribution, merchandising, and pricing strategy.
  • Provide guidance on retail pricing and discounting communication.
  • Deploy Plan-O-Gram when required.
  • Ensure contract compliance governance and correction.
  • Align with company strategies like patch sales, optimize stock levels, and implement brand and trade strategies at the store level.
  • Manage promotions effectively.
  • Contribute to state volume, share, and profit targets using relevant resources and return on investment principles.
  • Resolve customer concerns.
  • Stay updated with system information, changes, and updates.
  • Maintain awareness relevance at the store level.
  • Develop and maintain commercial relationships with external collaborators.
  • Foster effective working relationships with internal collaborators.
  • Own the maintenance and communication of accurate trade information (pricing, outlet universe, product distribution).
  • Support any new process required by the client officially included in our range of services.

What are we looking for?

Experience Required

  • Minimum 1 year of multi-channel contact center experience
  • Inbound and outbound customer service experience.
  • FMCG sales experience with a good understanding of trade marketing strategy.
  • Prioritizing customer needs with a focus on digital progress.
  • Issue resolution expertise.
  • Experience in contact center telephony, Salesforce, SAP & CRM preferred.
  • Ability to manage script-led interactions.
  • Excellent communication skills to build relationships and provide guidance to retail partners.

Technical / Functional / Leadership Skills Required

  • Advanced English proficiency with a neutral accent
  • Advanced Microsoft Office skills
  • Financial and commercial acumen
  • Analytical capability
  • Account/patch management
  • Sales planning

Education / Qualifications / Certifications Required

  • A bachelor’s degree in a business field

What we offer you?

  • We offer a market leading annual performance bonus (subject to eligibility)
  • Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
  • Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
  • You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
  • We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.
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Email Marketing & B2B Lead Generation Expert

Lahore, Punjab Ecommerceusagoods

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Email Marketing & B2B Lead Generation Expert Email Marketing & B2B Lead Generation Expert

Get AI-powered advice on this job and more exclusive features.

Compensation: Competitive (120k to 200k)

Job Overview

We are looking for a results-driven Email Marketing & B2B Lead Generation Expert to help us identify, build, and engage targeted B2B audiences. The ideal candidate should be experienced in finding qualified leads , managing cold and warm email campaigns , and using platforms like Klaviyo for segmentation, automation, and analytics.

This is a highly strategic and hands-on role — perfect for someone who understands both the technical side of email tools and the human side of persuasive messaging .

Key Responsibilities

  • Conduct research to identify qualified B2B leads using tools like Apollo, ZoomInfo, Skrapp, Hunter, etc.
  • Build and maintain targeted email lists based on industry, job title, geography, etc.
  • Launch bulk outreach email campaigns and follow-up sequences
  • Segment, automate, and optimize campaigns using Klaviyo or similar platforms
  • Write compelling email copy that drives opens, clicks, and conversions
  • Monitor campaign performance (open rates, CTR, reply rates, unsubscribe, bounce) and adjust accordingly
  • Manage inbox responses and hand off interested leads to the sales team
  • Maintain a clean, organized database of leads and campaign reports

Requirements

  • Proven experience in B2B lead generation and cold email outreach
  • Hands-on experience with Klaviyo for email segmentation, automation, and performance tracking
  • Familiarity with lead sourcing and scraping tools (Apollo, Hunter, Skrapp, etc.)
  • Strong written English and copywriting skills
  • Ability to manage and optimize bulk email campaigns at scale
  • Knowledge of best practices for email deliverability, inboxing, and avoiding spam filters
  • Analytical mindset with ability to make data-driven decisions
  • Self-motivated and organized — able to work independently and meet deadlines

Nice to Have

  • Experience with tools like Lemlist, Instantly, Mailshake, or GMass
  • Knowledge of LinkedIn lead generation or outbound workflows
  • Prior experience generating leads for SaaS or eCommerce service providers
  • Familiarity with CRM tools like HubSpot, Pipedrive, or Close

To Apply

Please include the following:

  • Your resume or LinkedIn profile ( )
  • Specific examples of B2B lead generation or email campaigns you’ve executed
  • Tools and platforms you’re experienced with
  • Brief overview of your strategy or approach to finding and converting cold leads

If you’re a proactive lead hunter and email marketing expert who knows how to turn cold data into warm conversations , apply now — we’d love to work with someone who brings both strategy and execution to the table.

Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Marketing and Sales
  • Industries Online and Mail Order Retail

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IBM Maximo Consultant

Islamabad, Islamabad Veroke

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Sourcing Talent | Technical Recruiter | Talent Acquisition | Human Resource Management

Veroke is seeking a dedicated IBM Maximo Consultant to lead the optimization and continuous improvement of its asset management, procurement, and inventory processes within the Maximo ecosystem. The ideal candidate will collaborate with cross-functional teams to streamline workflows, resolve reconciliation issues, and support automation initiatives focused on Maximo.

  • Analyze and document workflows within IBM Maximo, including PR, PO, Inventory, and Asset modules
  • Identify inefficiencies, redundancies, and pain points in Maximo-driven procurement and asset management processes
  • Design improved workflows aligned with best practices and automation-readiness
  • Resolve PR-PO mismatches, asset tracking inconsistencies, and inventory reconciliation issues within Maximo
  • Support automation initiatives related to Maximo (e.g., auto PR generation, asset assignment workflows)
  • Define and implement batch reconciliation logic for procurement and inventory data
  • Monitor Maximo system processes and integration points; log and troubleshoot failures
  • Develop and maintain detailed documentation for Maximo configurations, workflows, and SOPs
  • Provide technical and functional guidance to internal teams on Maximo usage
  • Participate in governance and standardization meetings related to Maximo practices
  • 5+ years of hands-on experience with IBM Maximo
  • Strong command of Asset Management Module, Procurement (PR/PO) Module, Inventory Management Module
  • Proven experience in business process improvement and workflow re-engineering within Maximo
  • Familiarity with Maximo integration capabilities and APIs
  • Experience with reconciliation, compliance, and audit workflows inside Maximo
  • Strong documentation and analytical skills
  • Effective communication and collaboration skills across technical and operational teams
  • Industry experience in utilities, telecom, or infrastructure
  • Familiarity with automation or RPA concepts applied to Maximo
  • Experience with batch-based processes or sync mechanisms inside Maximo
  • Exposure to Maximo upgrades, customization, or module expansions
Seniority level
  • Seniority level Mid-Senior level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology

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Key Account Manager Sales

Sindh, Sindh ARWEN TECH (PVT) LTD.

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Join to apply for the Key Account Manager Sales role at ARWEN TECH (PVT) LTD.

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> Back to Jobs

Key Account Manager Sales

Posted on Jul 15, 2025

Apply before Aug 15, 2025

City: Karachi

Responsibilities

Summary of Job Profile:

The position is responsible for managing key accounts, maintaining long-term relationships with clients, and maximizing sales opportunities. The role involves understanding customer needs, expanding relationships, and proposing solutions to meet objectives.

Please note: The responsibilities listed are main duties. Staff are expected to be flexible and undertake other tasks as reasonably assigned, with any changes to the position description made in consultation with management and HR.

  • Develop trust relationships with major clients to retain business
  • Understand key customer needs and requirements
  • Expand relationships with existing customers through solutions
  • Maintain and grow current business in the assigned territory
  • Negotiate and close commercial agreements
  • Achieve sales quotas monthly, quarterly, and yearly
  • Train customers on products and marketing programs
  • Manage bids and participate in sales promotions
  • Use relationship selling to help grow customer businesses
  • Resolve product issues promptly
  • Coordinate with Accounts Receivable on credit issues
  • Participate in Opportunity Mapping and vendor meetings
  • Update sales CRM records
Requirements

Routine reporting and data recording are essential. The candidate should:

  • Possess deep industry knowledge, be motivated, organized
  • Be familiar with Arwen’s solutions, proficient in MS Office, and skilled in account management
  • Be reliable, responsible, and driven to exceed sales targets
  • Manage decision-makers effectively and present business cases to senior management
Education, Experience, and Certifications
  • Bachelor’s degree in Business, Engineering, or related field; MBA preferred
  • Minimum 5 years of experience in a related field, preferably in system integration or IT sales
  • Experience managing major national accounts; highly self-motivated
Competencies

Technical and behavioral competencies include proven sales experience, team orientation, certifications, goal focus, computer skills, presentation skills, initiative, and achievement orientation.

Benefits
  • Excellent salary, fuel allowance, medical insurance, annual leaves, provident fund, EOBI, annual bonus
Additional Information
  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Sales and Business Development
  • Industries: IT Services and IT Consulting

This job is active and accepting applications.

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Sales Executive – On-site (Lahore)

Lahore, Punjab Topspotmedia

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Entrepreneur | Invest and launch your business in the USA. | Project Management

Topspot Media is seeking a highly motivated and results-driven Sales Executive with exceptional communication skills to join our growing team. This role requires a dynamic professional who can actively pursue new business opportunities and contribute to our overall sales success.

Key Responsibilities:

  • Identify and engage with potential clients.
  • Build and maintain long-term client relationships.
  • Meet and exceed monthly sales targets.
  • Collaborate with internal teams to ensure smooth project execution.

Qualifications:

  • 1–2 years of proven experience in a sales or business development role.
  • Excellent communication and interpersonal skills.
  • Strong negotiation and presentation abilities.
  • Target-driven mindset with a track record of meeting goals.

What We Offer:

  • Performance-based commissions.
  • Monthly fuel allowance.

If you're passionate about sales and ready to make your mark, we’d love to hear from you.

Apply now by sending your resume to

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Sales and Business Development
  • Industries Media Production

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Systems & IT Communication Engineer (Bitrix24 Specialist)

VortexWeb

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CRM Specialist | Software Developer | Enhancing Business Performances

About the Role:

We are seeking a dynamic IT Communication & Systems Engineer with proven experience in Bitrix24 , client communication, and IT infrastructure. This hybrid role is designed for someone who can interface with clients for issue resolution, handle technical integrations like APIs/webhooks, and ensure the performance and security of internal systems and client environments.

Key Responsibilities: Client Communication & Technical Support:
  • Act as the technical point of contact for CRM clients, especially Bitrix24 users.
  • Provide timely updates, coordinate issue resolutions, and ensure smooth delivery.
  • Translate client business needs into technical tasks and relay to the dev team.
  • Conduct client onboarding, API walkthroughs, and provide post-implementation support.
Bitrix24 CRM Customization & Integration:
  • Handle CRM configuration, automation rules, user access, pipelines, and workflows.
  • Manage Bitrix24 API integrations (custom portals, third-party platforms, marketing tools).
  • Debug webhook/API issues and coordinate with the backend team for resolution.
System & Network Maintenance:
  • Monitor hosting (cloud/on-premise Bitrix24) environments, server uptime, and security.
  • Manage VPN access, firewalls, S3/EC2 hosting environments, and IP whitelisting.
  • Assist in routine backup, patching, and optimization of hosted CRMs.
Process & Documentation:
  • Document client setup, SOPs, and communication logs.
  • Create and maintain internal tools and dashboards for support tracking.
  • Ensure technical clarity during client handovers and transitions.
Required Skills & Qualifications:
  • Experience with Bitrix24 CRM – setup, workflows, APIs, integrations.
  • Strong understanding of HTML, CSS, JS, PHP , and REST APIs.
  • Basic knowledge of AWS (EC2, S3, etc.) , Linux commands, and networking protocols.
  • Understanding of webhooks , cron jobs, and API token-based authentication.
  • Familiarity with routing, firewalls, VPNs , and server-side configuration.
  • Excellent written and verbal communication skills.
  • Prior client-facing technical experience is a must .
Preferred Qualifications:
  • Experience with Laravel backend and ReactJS frontend (bonus).
  • Bitrix24 admin certifications or prior implementation experience.
  • Working knowledge of Postman, MySQL/PostgreSQL, Jira/Trello.
  • Comfortable with CLI and managing cloud-based hosting environments.
What We Offer:
  • Opportunity to work on large-scale CRM implementations.
  • Exposure to real estate, SaaS, and automation-heavy projects.
  • Growth path into Project Management or DevOps depending on interest.
  • A collaborative environment with a fast-growing team.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
  • Industries IT Services and IT Consulting

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